Can't activate. upgraded from 4 to 4S. AT&Ts web said must activate via iTunes. connected to iTunes and ran sync. never prompted to activate phone service. Help?!

Upgraded 4 to 4S. tried to activate at AT&T website.  Site said I must activate via iTunes. Connected and ran set up for new phone and also performed a sync. Never was prompted to set up/activate the phone number. Help! How can I get the phone activated. aT&T and apple are closed for christmas

I chatted with AT&T (you can also call them at 1-800-331-0500). The link for the chat can be found on this page: http://www.att.com/esupport/main.jsp?cv=820), told the person I wanted to activate the device, gave her the IMEI and ICCID, and she activated it for me.
Hope this helps as it did for me!
Message was edited by: jared21

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