Can't active Internet email account since I hard reset my torch 9800

HI, I did a hard reset lately because I wanted to clear my enterprise email . Since this time, I can't active internet email like Hotmail on my torch 9800. I have the option to activate my old email in the menu "Email Account Activation" but when I try to verify my password I have an error message " Sorry, unable to continue your session. Please log in again," Does somebody know what I can do to activate my old email or a new one?
Jordane
Solved!
Go to Solution.

thankssssssss you just save my life it took me 2 days by myself without success despite I did it 3 times before with the old scroll down system.
BillJ wrote:
Yes. You can use Telus's self-serve BIS site from where you can add, delete and edit email accounts for your phone from your PC. You'll have to call Telus to get a user/pass combo but it's worth doing.
Secondly, if you don't want to bother with that option, you can type www.blackberry.com/integrate from your phone's browser. That will get you the same results as the first link I gave to you.
I hope that helps you.
did it 3 times before with the old scroll down system.

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Try this out... hope this helps!!!
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Now you will get an OPTION to define settings and it will allow you to manually set the POP3 or IMAP
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Enter 'imap.gmail.com' as the incoming mail server, Select 'SSL/TLS' for your security (ports) and define your port as '993.'
Enter 'smtp.gmail.com' as the outgoing mail server,Select 'StartTLS' for your security (ports) and define your port as '587.'
Save it... and you will say Wow!!! that worked!!! Atleast it worked for me!!! Try this out... hope this helps!!!

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Can't active Internet email account since I hard reset my torch 9800

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