Can't answer iphone 4s calls using the button on the steering wheel of my Buick 2009 Enclave.

My iphone 4s is hooked up to my Buick Enclave 2009 using Blueetooth.  I can activate Bluetooth via the button on the steering wheel and make voice calls with no problem. However when someone calls me, I can hear the phone ringing through the speakers and can see the number on the display but I can't answer the call using the answer button on the steering wheel.  I have to reach over and touch answer on the phone and then I can continue the conversation via Bluetooh. Appreciate any help.  Thanks.

The exact same issue is happening with my iphone 5. I don't believe it is the Life Proof case because I have had the pnone for several months and this just recently started happening, I took it to an Apple store and they claimed that this issue is new, that they have never seen it before. After about an hour of trouble shooting, they gave me a new phone.
The new phone worked fine (in the case) for about a week and then started having the same problem. I am on the Sprint network. I have an iphone 4s for work in the same case on the AT&T network and do not have any problems.
I am going to go back to the Apple store at my first opportunity. I wish I would have kept my old 4s which I had no problems with.

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