Can't connect to Store or Sync with ipod. All music lost on iPod

Multiple severe problems. Is there any live support anywhere,even if there's a fee? Can't connect to iTunes store on Windows XP, tried to move music to new computer, changed to manual setting to do that, but now, there's no music on the new computer or the iPod and I can't get the music on the library of the old computer to sync with iPod and can't create a backup disc, as I get an unknown error. My 10-year old daughter is in tears. Thanks for any help. Would like to get the music back on the iPod and on the new computer. I authorized it.

There's phone support for iPods and they might be able to help you with iTunes or at least point you in the right direction.
http://www.apple.com/support/contact/phone_contacts.html

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This is my first post here, hopefully not my last, however I came here with a problem that I would most utterly love to solve. For Christmas I got a new phone, the HTC rezound which I choose over the iphone 4s. Now I finally got myself back to my apartment where my Windows desktop computer is and installed HTC sync. probably 10 minutes ago I connected it for the first time to my computer, I decided to go with window's Auto Run default to install the drivers, instead of the view files options. I got an option to install newer software, 'would you like to update your phone to newer software so you can connect it to your computer.' Now this sounded good it installed it then now on the window with no x in the corner (aka no option to close the window) which has the Verizion and HTC logo, it reads word for word
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Great question, and welcome to Apple Support Communities.
First, you may want to choose to have the sidebar displayed for familiarity:
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
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Can't connect to Store or Sync with ipod. All music lost on iPod

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