Can't edit objects on the stage

Hi,
I'm stumped helping my colleague on the issue below so I'm logging this question.
Issue: My colleague is trying to edit a slide but can't edit any of the objects on the stage. However, it works fine when I open the same project on my machine. Is there a setting on her machine that's causing the issue?
In the screenshot below, check out Slide 2 (selected) notice how:
in the thumbnail there are multiple objects (white image on the left, blue text caption in the center) on the slide.
in the timeline multiple objects are available and selectable. All are set to be visible (the little "eye" isn't switched to off).
when you look at the stage, the only things that we see are the background and a single button.
The objects also appear fine in Preview.
On the stage, can "phatomly" select objects, but she can't change the characteristics of them (e.g., change text in a text caption, resize object, move object).
Screenshot:
OS: Windows 7
Captivate: v5.5 (running as Administrator)
Background info:
This project was initially created in an older Captivate version (4.0 or 5.0) and is now being edited/updated.
Last week, my colleague was trying to edit the same project (using v5.0). When she clicked play on the timeline, her audio wouldn't play. When she watched the Preview or tried to edit the audio, the audio would play just fine. Also, on my machine (running v5.5) it worked fine. This prompted me to suggest that she update to v5.5. Alas, it seems this fixed the audio issue, only to create this video issue.
Thanks,
- Dino

Here's a bigger/better quality image. I hope it helps.
Notice how the Text Caption is selected in the timeline and it's properties are visible on the right. Yet the item itself is nowhere to be seen on the stage. Also, now it seems to have disappeared from the thumbnail.

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