Can't install desktop software

Hi
I have the Palm IIIc and am trying to install the contents of the CD (desktop software) that came with my orginizer unfortunately there seems to be two problems when I start installing the contents of the CD:
1: It says in a dialog box(titleetup:Macro installation error)
"An error occured while installing one or more of the macros used by the Palm Desktop software.
Microsoft Word macro error.
Unable to write to directory; application my be running. Macro will be to the Palm Desktop directory.
Microsoft Excel macro error.
Unable to write to directory; application my be running. Macro will be to the Palm Desktop directory.
Press next to continue with installation. Or press cancel to exit Setup; then close Microsoft Word and Excel and run setup again.
Refer to readme.txt for more information."
Well, the thing is that i am positve that i am not running any of those programs.
2: When I click next after the first problem appears another dialog box(title:Component Transfer error) appears and says:
"Component: Disk<1>
File group: < Disk1>Disk1 files(1)
File: C:\Program Files\InstallSheild Installation Information\{BA0F-44C2-A883-11D1-AD0A-006097D15E2C}\
Error: Acess is denied
So what i would like to know is what to do in this situation to complete the installation.
Post relates to: Palm IIIc
Message Edited by alite on 07-15-2008 06:49 PM

What operating system are you using on your computer?  Is it even a Windows machine??
WyreNut
Post relates to: Centro (AT&T)
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