Can't Install the X-fi I/O Drive Upgrade

I've trying to install my X-fi I/O Dri've Upgrade Kit for two days, all i get is the following message "Setup is unable to detect a supported product on your system" when trying to install it. I can't install the software in the CD either, as someone else suggested, it won't install, gives an error message. I've tried everything suggested in the "read first before posting". I've searched troughout the forum, and couldn't find any solution, just more people with the exact same problem, and not a single reply. It would be nice to get a solution that works.

Where are you connecting pwr? To the card or directly to the bay? If its plugged into the card then disconnect that and then there is a floopy pwr connector on the bay itself and thats where you hook up power. The only time you will connect pwr directly to the card is if you get the break out box as it will get its pwr from the card. If your already set up that way then sorry for intrudingJess

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