Can't log on to my user account after refreshing lenovo ideapad u310.

I was having a problem with my network connection where it worked for the desktop but not for any apps that require the network so i started to refresh my laptop to reset anything that i may have downloaded that was affecting it. By refreshing it it removed my update to 8.1 which i was aware of before i started to refresh the laptop. Now when it asks for my microsoft account password and i enter in my CORRECT password it says that it is incorrect. I have even tried to enter my pin that i had on the laptop along with the actual account password and it just says it is an old pin and that i have to enter the new one. I never replaced it and am assuming that refreshing the laptop caused somekind of replacment of pin. But how do i recover access to my laptop? It wont allow me in without a pin or password...

Hi jenaS,  sorry to hear that you're havig an issue after refresh of the system, if ur logged in using a live account it shouldnt change or remove the pin, if you are usin a local account the issue there might be in the profile on the system it might be corrupted, do you have a screen shot of the issue?
Dont fake the funk............

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