Can't Login to Embedded Web Server for HP Officejet Pro 8600 N911g

I have a HP Officejet Pro 8600 N911g that I am trying to access in order to update the adress book for the scanner but in order to do that I must login. I have never set up a user name or password for it. Is there a default username and password?

Hello @jessescopely,
Welcome back to the HP forums.
I understand that when you try to access the EWS (Embedded Web Server) for your Officejet pro 8600, you are prompted for a username and password.
Unfortunately there is no default username or password.
On rare occasions this can be fixed by restoring the network defaults.
Go into the Setup menu.
Select the Network sub menu.
Choose Restore Network Defaults.
I have also sent you via private message the steps to reset your printer back to factory defaults.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
If neither of those clear the password, please call our technical support at 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
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Can;t enable web service on HP Officejet Pro 8600 N911a

HP Officejet Pro 8600 N911a we have installed this printer as a network printer. Everything works fine except that I cannot enable the Web service to EPrint or scan to an email. It says the printer cannot access the internet.
This question was solved.
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Hello. First power cycle the printer, and the router to see if that will clear up the error message. To do that unplug the router then power down the printer using the power button. Then plug the router back in and once it is back up an running, turn on the printer and try to reconnect to web services
Then, if still unable to connect, I would set a static DNS on the printer. To set a static DNS you must access the embedded web server (EWS). You do that by entering the IP address for the printer into the address bar of the browser of your choice.
Once it brings up your Officejet's EWS, locate the tab that is labeled “Network”. From there look in the left column on the new page that will pop up and select IPv4, wired or wireless will depend on how the printer is connected to the network. That will bring up the page to set the Static DNS. It will be the 2nd portion of that page.
Set the radial dial to manual. Then, for the Manual preferred/Primary DNS, set it to 8.8.8.8 and the Manual Alternative/Secondary to 8.8.4.4; then click apply.
NOTE: if another message with an option to click “OK” appears, read that message carefully. Most of the time it is an option to undo the change you just did and you will want to avoid clicking that message. Just navigate away from that page by clicking on another tab.
Power cycle the printer. Once printer is back up and through with calibrations from being turned off and on. Reattempt to connect to web services by touching the icon.
I am a former employee of HP...
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How can I set the fax prefix no. on HP officejet pro 8600

Greeting.
I have a HP Officejet Pro 8600, and I want to send FAX thru this.
In my office, we need to put '0' to call outside.
However, there is no prefix setting menu on this device.
I have another model HP 1213mf which has Prefix No. menu on it, but I couldn't find this menu on 8600.
Please Help me

Hi Wony,
Welcome to the HP forums!
I understand you're looking for a way to add a prefix on the Officejet 8600 for faxing, and I will do my best to explain what I found on this subject.
As far as I can tell, and I did check with a few colleagues, there is no Prefix No. menu on the OJ 8600 like there was on your LaserJet 1213mf. With that being said, that doesn't mean that you can't use this printer to fax in your office. Anytime you need to dial the fax you would hit the 0 first follow by ##, as that adds a pause to the dialing to then dial the rest of the number. You can also add that to speed dial numbers so that for numbers that are used all the time you don't have to dial the number each and every time.
So just as an example, if you were to fax HP's faxback server (1-888-473-2963) you would dial "0##1-888-473-2963" to get the fax to send.
This may not be exactly what you were looking for, but I hope this is an acceptable workaround Please let me know!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Instant Ink for HP Officejet Pro 8600 e-All-in-One

I just purchased a new HP Officejet Pro 8600 e-All-in-One printer and was setting up HP Connected, etc. I came across HP's new service for ink called HP Instant Ink and was immediately sold. I went to go and sign up and the prompt told me that my printer was no eligible/supported. Now, I am more than willing to pay HP a monthly fee to be a part of this service and I just bought a state-of-the-art printer to do just that.
Thanks to the "Ask HP Experts" forum on printers, I thought this would be the most opportune time to get this addressed. I REALLY want my printer to be eligible in the HP Instank Ink Program and I know you guys can make it happen. I just switched from an Epson and I am really impressed with my new printer; but, if HP added my new printer to the eligibility list for Instank Ink I would be astounded.
Please add the HP Officejet Pro 8600 e-All-in-One printer to the Instank Ink program, I would totally pay the monthly fee for it. Thank you.

I was so disappointed to get to the part where I pay only to be told my new printer, the officejet pro 8600 all-in-one, was not eligiable. But why?

How can I Print a 4X6 postcard on a hp officejet pro 8600

How do I print a 4X6 postcard on a hp officejet pro 8600? I've got postcards in the tray 1 slot on top of the printer, and have selected 4X6 card in the properties with both the auto select and tray one, but no matter what I do, it still prints out from tray 2 on 8X11 paper. Any help would be appreciated?

Hi, Please install the latest firmware from link below for the printer and try again. Assuming your printer is Officejet pro 8600 premium or plus http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-102210-4&cc=us&dlc=en&lc=en&os=4063&product=4323648&sw_lang=

Can't Scan with HP Officejet Pro 8600 N911g

The printer just stopped working yesterday. I am running Yosemite 10.10.2. Through internet searches, I have upgraded to the lastest HP software and drivers. I have reset printing. I can get printing to work with an ethernet cable. Wireless will not work.
I keeping getting an error in HP Scan that the printer is not available. However the printer works when I print to.
I have spent hours trying to fix this problem. Please help, the printer and copier work but not the scanner.
This question was solved.
View Solution.

Hi @dpm2591,
Welcome to the HP Forums!
I see that you are unable to scan wirelessly with your HP Officejet 8600 pro on Mac OS X 10.10. I am sorry to hear this, but happy to help!
I would recommend to start with going through this scanning guide, A 'Connection Error' or 'No Computer Detected' Error Message Displays When Scanning for HP Officejet....
Hope this guide works for you!
RnRMusicMan
I work on behalf of HP
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I am running windows 7 on a dell desktop. PDF files freeze shortly after opening or tryiong to print. Only the PDF freezes all other functions remain normal. I can close the PDF. I have an HP officejet pro 8600

I am running Windows 7 on a Dell desktop. PDF files freeze shortly after opening. No other programs freeze. I can close the PDF file. I am using a HP Officejet Pro 8600

Hi Duncan,
Please confirm if you Are using Acrobat.com online services or Acrobat software?
Regards,
Rahul

Can I set up a Web server for my internal network with iWeb.

I'd like to set up a web page that is only accessible from my internal network and hosted on one of my macs. I'd like to host home movies in quicktime format that I can stream to my iPhone and iPod Touch. Can I do this with iWeb? Do I need additional software to serve the site off of my mac? I would also like to set up passwords on a sub-page that will contain PG-13 and R rated movies - is this possible as well?
Thank you.

Start your personal webserver.
Put the iWeb pages (or any webpage) in the root folder of your personal webserver or in the webfolder of your Home directory.
Either:
/Library/WebServer/Documents/
or
~/Sites/
Its' an Apache webserver. The manual is on your computer too.
<http://localhost/manual>
Any questions about that server can be found in Discussions. It's not iWeb specific.

Needing a 'print preview' capability for HP Officejet Pro 8600 (model N911a)

Please provide a 'print preivew' capability via the HP 'print window' for the 8600 Pro.
I purchased this machine in early April 2014 after the prior printer (photosmart 410) 'threw-up' ink inside the printer. The software with that Photosmart 410, prior (and perhaps some current) HP printers provide a 'print preview' capability.
I have several systems (some Windows Vista; some Win-7). All are current with maintenace (including HP S/W & drivers).
The printer is ethernet-cable connected to a 'switch' and in-turn ethernet-cable connected to a wireless router. Some PCs are also ethernet-cable connected; others are wireless connected.
The ability to do a 'print preview' via the HP S/W is not available on any system (i.e. via the 'print' window or subsequent windows, like 'Properties' or 'Advanced').
While some applications have a print preview capability, not all do. Having that capability via the printer 'window (i.e via HP provide S/W) is necessary - it is useful to make sure formating is proper, allows for subsequent changes if needed, and provides the abiloity to see and select the printing of only some pages.
This issue and request has been raised several times - going back to 2012. Just do a search on the Forum using keywords '8600' and 'preview'. The following are a couple instances:
1) http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Automatic-print-preview/m-p/1529879...
2) http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Where-is-Print-Preview/m-p/3299717/...
3) http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/8600-Pro-no-print-preview-Can-I-use...
Jim

Hi DragonflyFairy,
I understand you would like to know how to get the print preview when printing from the internet.
Depending on what browser you are using, you should have the option to do the print preview.
I have provided 3 different browsers with how to get to the print preview.
Internet Explorer: Go to file, print preview and make your adjustments.
Google Chrome: Go to the icon in the top right corner and click the icon with the 3 lines, click print, make your changes.
Firefox: Click on the tab Firefox dropdown and select print, print preview. Change your settings.
If you are missing the print preview, take a peek at these documents to see if it will help.
Unable to print or view the print preview of a webpage in Internet Explorer.
Fix printing problems in Firefox.
How to print websites.
I came across this article that you may want to take a look at, if you are using Google Chrome.
Printing Problem - Will Not Load Print Preview.
Try another browser if you are having the same issue.
What browser are you using?
If you need further assistance, just let me know.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Re: how do i find my eprint email address for a officejet pro 8600 plus?

I need step by step instructions to locate my eprint email address for eprint services for my HP 8600 Pro N911a

Check out the link below....
Getting Started with ePrint
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02908385
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP LaserJet Pro 200 color MFP M276nw - No Embedded Web Server (Port 80 not even showing open)

The embedded web server on our LaserJet Pro 200 color MFP M276nw is not responding and a port scan of the printer shows that port 80 is not open. We have power cycled the printer and that did not resolve the issue.
Is there a way to check the status of the embedded web server through the control panel on the printer?
Are there any other steps we can take to restore the embedded web server?
Thanks in advance.

Hello csandrews68,
I see you have an LaserJet Pro 200 color MFP M276nw that the Embedded Web Server will not load, port 80 shows as closed.
I suggest restoring the network defaults on the printer:
From the home screen on the printer push Setup (wrench and gear icon)
Go to and select Network Setup
Push Restore Defaults
With defaults restored, connect the printer back to the network and try to load the EWS.
Let me know if that helped.
Thanks,
JERENDS
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Embedded Web Server - HP OJP 8600 Premium N911n - Archive Now button?

I want a manual for the Embedded Web Server for the HP Officejet Pro 8600 Premium e-All-in-One - N911n. Yes, I realize that most things in there are self-explanatory; however, is there one available? If not, can someone please tell me what the Archive Now button does under Fax > Fax to E-mail/Network Folder? I press it and nothing seems to happen.

Did you ever recieve a reply? I just posted the same question. I can't find a comperhinsive EWS Manual for my Officejet 8600 either. Please let me know if your recieved a response.

HP LaserJet Professional P1606dn Embedded Web Server Admin Settings

Hello,
I need help with my HP Laserjet Professional p1606dn. We have about 13 of these machines
I can access the HP Embedded Web Server by putting in the IP address into a web browser.
I have all of the printers set with a static IP address.
I have set a password in the HP Embedded Web server so network information can not be changed.
My problem is the Print Info Pages section.
Where i can just click Print to print a Print Configuration Page and Print Supplies page.
I want to disable that feature.
I have students getting into the Hp Embedded Web Server and are repeatedly hitting the print button and I'm getting hundreds of Print Configuration Page and or Print Supplies page.
You do not need a password to use this functionality.
I want to have these printers setup that if they do not know the Admin password to get into the Web Server they can not use any of the Web Server functions.
Any help would be appreciated.
Thank you.

Your usb connection may have gone bad. Try another usb port on the computer. Just connecting the printer to a different usb port should say new hardware found. If it does not then the port on the printer has gone bad. All is not lost. This model is the N model which means it also has a network interface. You could try connecting the printer to your router or switch with a rj45 cable and after turning the printer on and it comes to ready, wait about 2 minutes and then print the same test page which should give you the network settings if it found any. Use those settings to setup the printer as a local tcp/ip printer.

Default sign in for HP Officejet Pro X576dw MFP series

There is a "sign in" at the bottom left of the printer's control panel screen. When I press it, it asks for a password. I just set up the printer and it did not prompt me to set a password. I have tried entering nothing, and also have entered my hp password but each time it tells me it is incorrect and to contact my network administrator or the person who set up the printer. This is a home printer so there is no network administrator. Is there a default password? How can I set a new password without the default? Thanks

Dear HP, Please help with this. Also for some reason I am unable to access the secure embedded web server for my HP 576DW. It never loads the secure page and gives me the error ERR_CONNECTION_TIMED_OUT Thank you

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper. I would like to have a custom size to work with a card making program.

Can you help me out?
I have an HP Officejet Pro 8600 N911a
When I try to print to a custom print size (2.75" x 6" in my case), I get the same error everyone else is reporting: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job."
I am currently trying to print using Microsoft Word for Mac 2011 version 14.4.5, but I have the same problem with printing from Adobe Reader 9.8.5 or Preview 8.0.
I am running OS X Yosemite 10.10.
My printer's firmware is "up to date" as of 28-Aug-2014.
This is what I did:
1. Open System Preferences from the Apple menu.
2. Click on the Printers & Scanners icon.
3. Click on the + sign under the list of printers to add a printer
4. Click on IP
5. Enter my IP address in the Address field (verified as "valid and complete host name or address")
6. Ignore Protocol field (default is Line Printer Daemon - LPD)
7. Ignore Queue field (default is blank for default queue)
8. Ignore Name field (default is IP address)
9. Ignore Location field (default is blank)
10. Under the Use dropdown menu, I select "Select Software"
11. HP Deskjet 9800 is not an option.
I searched for 9800, but there is no HP printer with that number in the options.
I tried selecting "HP DeskJet 980C - Gutenprint v5.2.3" to see if that would work, but I received the same error message as above. I tried selecting other random HP printers, but so far I've had no luck.
I've been googling about for a way to manually add a printer driver to this "Select Software" list, but I've found nothing (apparently, no one else wants to do this). I did not find a driver download for the HP DeskJet 9800 for OS X Yosemite 10.10 on the Drivers & Software section of the hp.com website.
Additional details on settings for Microsoft Word for Mac 2011 version 14.4.5:
Selected File > Page Setup from menu
Under the Paper Size drop down menu, I selected manage custom size.
- Click + to add a paper size
- Enter "2.75" in width and "6 in" height in the paper size fields.
- Enter "0 in" as the User Defined Non-Printable Area for top, left, right and bottom.
- Double-clicked Untiled in the custom size list and rename the size as Receipt
- Click OK to return to the Page Setup dialog box
Under Settings: Page Attributes:
- Format for "HP Officejet Pro 8600"
- Paper size: Receipt
- Orientation: "tall/portrait"
- Scale: 100%
- Click OK
Select Format > Document and set all page margins to 0.25"
Thank you.

Can't Login to Embedded Web Server for HP Officejet Pro 8600 N911g

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