Can't open links from Outlook 2007 - "cannot find file specified"

When I click on an attachment (link) in Outlook 2007 the following message appears -
General Failure. The URL was: "http://www.clarrissegill.com/video/****.php".
I can right click on the attachment and copy hyperlink to the browser but having to do this every time is a pain in the butt. This problem has only occurred over the last couple of months.
Any suggestions please?

Try this ..
1.Close both the Firefox and Outlook (2010) programs. Make sure the processes have exited.
2.In Control Panel, go to "Default Programs".
3.Go to "Set default programs" and set Firefox as default.
4.Go back and then to "Set program access and computer defaults" and set Firefox and Outlook as your default browser and email program respectively.
5.Restart Firefox and Outlook at the problem should hopefully be fixed

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Can't open link from the forum which should solve the text replace bug

Can't open link from the forum (http://feedback.photoshop.com/photoshop_family/topics/text_corruption_in_photoshop_cs6_fil e) which should solve the "text replace bug":
http://helpx.stage.adobe.com/photoshop/kb/text-replaced-text-different-layer.html
Anywhere else where I can download thich tech doc?
Thanks in advance

Hi,
Try this link:
http://helpx.adobe.com/photoshop/kb/text-replaced-text-different-layer.html
The one posted needs to be updated.
regards,
steve

System cannot find file specified during install officejet 6500

I started my HP solution center software today to do some scanning over my wireless connection. I received a message box indicating I needed to reinstall the original software that came with my OfficeJet 6500 wireless 709n printer. when I started the software it recieved the message 'system cannot find file specified'. No information was given on what file it was looking for. I then downloaded the software from the HP site (OJ_AIO_6500_E709_Full_Win_WW_140_408.exe) and encountered the same result. I hookup up my printer via USB and it appeared to go looking for driver updates. After that the HP solution center software would run but would only connect to my printer if the USB was connected. Still cannot run the printer software set.
I recently upgraded my windows 8 64-bit to window 8.1. It worked before that. This is not the only software that was broken by the process. Any help on how I can re-establish my wireless connection to my Officejet 6500 would be appreciated.
I also tried the Microsoft 'Fixit' solutions but they are not available for windows 8.1 :-)...

Hello All,
Try using the scrubber built into the CD or download.
From original CD installation:
1. Insert CD into drive, and then cancel the installer.
2. Open "Computer", and then right click on the CD drive and choose open.
3. Open folder Util
4. Open folder CCC
5. Run the L3uninstall.exe (near the bottom of the list).
6. When the uninstall has completed restart the computer
7. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
8. Restart the computer.
9. Download and run the HP Printer Install Wizard.
10. When it comes to the screen asking to accept the terms, don't yet. There will be a few options near the top of the Window. I need you to choose "Connection settings" or "Internet connection usage settings" (It will be something similar to what I just stated). It will give you the options to turn off automatic updates, I will need you to change all of these options to "Off" / "No".
11. Once they're set to "Off" / "No", continue with the installation like you did before.
If software was downloaded and extracted to your system:
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the L3uninstall.exe (near the bottom of the list).
6. When the uninstall has completed restart the computer
7. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
8. Restart the computer.
9. Download and run the HP Printer Install Wizard.
10. When it comes to the screen asking to accept the terms, don't yet. There will be a few options near the top of the Window. I need you to choose "Connection settings" or "Internet connection usage settings" (It will be something similar to what I just stated). It will give you the options to turn off automatic updates, I will need you to change all of these options to "Off" / "No".
11. Once they're set to "Off" / "No", continue with the installation like you did before.
Also, make sure all of the Windows Updates have been completed.
Let me know if this works.
Thank you,
I worked on behalf of HP.

Firefox and Thunderbird do not communicate anymore : I can't open links from TB emails ( a href... ) and can't send mail from FF pages (mailto)

Hi there,
Please excuse me if a make a few mistakes, I am French ;)
I come here because firefox and thunderbird are not working together anymore. This is what happens :
- Firefox and Thunderbird are opened
- I click on a link in an email
- A few seconds after that a Firefox windows pops up. The title is : "Close Firefox", the content is : "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
Second case :
- Firefox is closed and Thunderbird is open
- I click on a link in an email
- A few seconds after that a Firefox windows pops up as expected. Firefox opens the link as expected but doesn't opens the other tabs as usual (when i start FF it re-opens previous tabs)
Third case :
- Firefox and Thunderbird are opened
- I click on a link to send an email (<a href="mailto:......@.....">)
- A few seconds after that a Thunderbird windows pops up. The title is : "Close Thunderbird", the content is : "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
As in the second case, if TB is closed when i click on the mailto, TB opens properly and send the email.
If Internet Explorer is set as my default browser, it works fine for "Thunderbird -> link -> IE" but the "IE-> mailto -> TB" still doesn't work.
I already looked up for some answers on google but can't find something which works.
Thank you in advance for your answers.
Vincent

Check the target field in the Firefox desktop shortcut and make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).
Always make sure to start at least the default profile without the -no-remote command line switch.
If you need to have more than one profile open at the same time then start subsequent instances with the -no-remote command line switch.
You can not send links from other programs to a Firefox instance that is started with the -no-remote switch.
In such a case you need to drag links in a Firefox window or paste the link in the location bar.

Can't open links from email

I'm using Firefox 29 on Win7x64. It's my default browser. Sometimes, when I try to open a web link from Outlook email or Yahoo email, the link does not open. Instead, Firefox opens a process every time that I click, but does not open the link or even a page. If I try to open another Firefox instance by clicking the shortcut, yet another process starts, but a page does not open. Safe mode does not help. The only resolution thus far is to close every process or reboot, and then re-install Firefox. This issue began in v29 or the one just before. I also have tried suggestions posted to the forum. Thanks!

I've tried this several times. It works for a while, but the issue recurs. Resting Firefox never is a good solution for any Firefox issue.

Can't open PDFs from Outlook Access denied

We are trying to open PDFs from Outlook in Reader XI. Even after disabling protected mode, continue to receive the message "There was an error opening this document. Access denied.". Any suggestions?
Thanks

A. Fix One PC
Launch Adobe Acrobat Reader X
Go to: Edit > Preferences...
Click on "General" in the left pane.
Uncheck "Enable Protected Mode at startup"
You will prompted with a dialog box to remind you to close the application for the change to go into effect. Click Yes.
Click OK to save your change.
Exit Adobe Reader
B. Fix Several PCs in Your Organization
Following the above steps aren't practical if you have Adobe Acrobat installed on 1,000+ computers in 30 regional offices! Push this registry setting using your standard software deployment software.
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\Privileged]
"bProtectedMode"=dword:00000000

Can't get Notes from Outlook 2007 to sync with iCloud

I have Outlook 2007 running on Windows 7 pc. I have just upgraded to os5 on ipad 2 and iphone 4s. Can't get Notes to sync between Outlook 2007 and the ipad or iphone. Notes does sync between the ipad and iphone though. I have set @me.com account as the default email account in outlook and icloud control panel worked with outlook and setup. Calendar syncs between all three as it should. Just can't get Notes to sync between icloud and outlook. Does anyone know of a way to get this to work?

I fell your pain and no thereis no good solution to this nasty issue. However you can view your Outlooknotes on your iOS devices but I had to do a sync via PC iTunes and sync cable to each device (iPhone 4 and iPad 2) not a very good solution (no support for OTA iCloud sync, LAME!). Then when the Outlook notes arrive on my iOS device in the Notes app its under a separatefolder "From My PC". All notes generated on your iOS devices are in the folder [email protected] or iCloud folder. Further more if you go to your iCloud webpage you will only see the notes you generated from your iOS devices (if youhave Notes sync turned on) and you can't edit them nor can you create new notes from the iCloud webpage interface! Extremely sad and downright terrible migration from Mobile Me. These are simple text notes this should not be so difficult but Apple chose to treat them the same as email messages basically and made a flashy "Notes App" just like the new iOS 5 "RemindersApp" same thing.
If you’re like me and your looking to go away from your Outlook Notes and just want to put all notes into the Apple Notes then you need to use one of your iOS devices and manually cut and past the notes one at a time from your "From My PC" folder then create a new one on in your iCloud folder. This is also so darn ********! You should be able to select all do a copy then go to the iCloud folder and past,done (but you can't)! With hundreds of Notes collected over the years you’re not likely going to manually open each one select all, copy close and create a new note in the iCloud folder.... and by the way I'm not looking to load Evernot at this time so stop suggesting exporting my Outlook notes to Evertnote, this is not a solution to this issue.
Apple are you listening!?

Firefox won't open links from Outlook when FF is started with admin privileges

OS: Windows 7 64 bit
I usually start Firefox from a toolbar (PowerPro) which runs with admin privileges. Thus Firefox starts with admin privileges too. Under this condition links in Outlook won't open in Firefox.
But if I start Firefox with normal privileges the links in Outlook works as expected.

Under Tools > Options > Advanced look to see if the "check if Firefox is default browser on startup" Check this and then restart FF. If it isn't the default it should ask if you want to make it the default. Choose yes and it should open when clicking links again.

I have 37.0.2 verssion and still can't open links from my gmail. Please help.

After upgrading Firefox to the latest version 37.0.2 I can't open any hyperlinks neither from my gmail or other websites. Could you help me please?

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Cannot find file specified!!!

To anyone that can help.
Server 2012 R2
Trying to run a .wsf file and the system tells me that it cannot find the file specified.
Opened command prompt as admin and running cscript.exe shoreware_backup.wsf
I am losing my mind
Jared

' Backup Script for ShoreWare Server
<job id="ShorewareBackup">
<script language="VBScript" src="common.vbs" />
<script language="VBScript">
writeToLog "********** Starting Shoreware Backup Process **********"
'----- load ini file, this should always be the first thing to do -----
loadINI
Dim backupDrive : backupDrive = BACKUP_DRIVE
Dim backupRootDir : backupRootDir = BACKUP_ROOT_DIR
Dim scriptsRootDir : scriptsRootDir = SCRIPTS_ROOT_DIR
Dim scriptsDVMRootDir : scriptsDVMRootDir = SCRIPTS_DVM_ROOT_DIR
Dim backupVMBRootDir : backupVMBRootDir = BACKUP_VMB_ROOT_DIR
Dim backupUCBRootDir : backupUCBRootDir = BACKUP_UCB_ROOT_DIR
Dim backupDVSRootDir : backupDVSRootDir = BACKUP_DVS_ROOT_DIR
Dim ShoretelRootDir : ShoretelRootDir = SERVER_DIR
Dim ShoretelDVMRootDir : ShoretelDVMRootDir = DVM_SERVER_DIR
writeToLog "Backup Directory: " & backupDrive & backupRootDir
If(serverType = SERVER_TYPE_HQ) Then
writeToLog "Scripts Directory: " & scriptsRootDir
ElseIf(serverType = SERVER_TYPE_DVM) Then
writeToLog "Scripts Directory: " & scriptsDVMRootDir
End If
Dim objShell, serverType, action, cmd_error
Set objShell = WScript.createObject("wscript.shell")
cmd_error = 0
Dim inIBMLF
inIBMLF = False
On Error Resume Next
Dim lfMode : lfMode = objShell.RegRead(REG_LF_MODE)
Select Case Err
Case 0:
  writeToLog "Registry key RunningOnLFMode exist"
  if(lfMode) Then
   writeToLog "RunningOnLFMode is not 0, we are in LF mode"
   inIBMLF = True
  End If
Case Else
  writeToLog "Registry key RunningOnLFMode does not exist"
End Select
On Error Goto 0
'----- Check for errors in the command line -----
If (WScript.Arguments.Length > 0) Then
serverType = LCase(WScript.Arguments.Item(0))
if(serverType = SERVER_TYPE_HQ or serverType = SERVER_TYPE_DVM or serverType = SERVER_TYPE_VMB or serverType = SERVER_TYPE_UCB or serverType = SERVER_TYPE_DVS) Then
  writeToLog "Server Type: " & serverType
Else
  writeToLog "ERROR! Invalid server type: " & serverType
  cmd_error = 1
End If
Else
writeToLog "ERROR! Syntax error, check the command line."
cmd_error = 1
End If
If (cmd_error = 1) Then
WScript.Echo "Usage Error: shoreware_backup.wsf [" &_
       SERVER_TYPE_HQ & "," &_
       SERVER_TYPE_DVM & "," &_
       SERVER_TYPE_VMB & "," &_
       SERVER_TYPE_UCB & "," &_
       SERVER_TYPE_DVS & "] [" &_
       OPTION_ALL & " | " &_
       OPTION_DB & " | " &_
       OPTION_VM & " | " &_
       OPTION_LOG & "]"
WScript.Quit -1
End If
'----- Verify this server is the server the user is expecting -----
If ((serverType = SERVER_TYPE_HQ) and isRemoteServer) Then
WScript.Echo TEXT_ERROR_NOT_HQ
WScript.Quit -1
ElseIf ((serverType = SERVER_TYPE_DVM) and Not isRemoteServer) Then
WScript.Echo TEXT_ERROR_NOT_DVM'
WScript.Quit -1
Else
End If
'----- Parse the command line -----
Dim index, doConfig, doVM, doCDR, doLogs
index = 0
doConfig = False
doVM = False
doCDR = False
doLogs = False
For Each action in WScript.Arguments
If (index = 0) Then
  'Do nothing, this is the server type
Else
  select case LCase(action)
   case OPTION_ALL
    doConfig = True
    doVM = True
    doCDR = True
    doLogs = True
   case OPTION_CONFIG
    doConfig = True
   case OPTION_VM
    doVM = True
   case OPTION_CDR
    doCDR = True
   case OPTION_LOG
    doLogs = True
   case OPTION_DB
    doConfig = True
    doCDR = True
   case ARG_SWITCH_VERBOSE
    VERBOSE_MODE = True
   case Else
    writeToLog "ERROR! Invalid option: " & action
    WScript.Echo "Warning: Unrecognized type " & action
  end select
End If
index = index + 1
Next
Dim dataRootDir : dataRootDir = objShell.RegRead(REG_SWDATA_DIR)
writeToLog "SW Data Directory: " & dataRootDir
'----- Stop services and perform backup -----
If(serverType = SERVER_TYPE_HQ) Then
writeToLog "---> cleaning current backup folder"
rotateBackupFolder backupDrive, backupRootDir
writeToLog "---> stopping hq services"
stopHQ scriptsRootDir
writeToLog "---> backing up hq data"
backUpHQ dataRootDir, backupDrive, backupRootDir, doConfig, doVM, doCDR, doLogs
ElseIf(serverType = SERVER_TYPE_DVM) Then
writeToLog "---> cleaning current backup folder"
rotateBackupFolder backupDrive, backupRootDir
writeToLog "---> stopping dvm services"
stopDVM scriptsDVMRootDir
writeToLog "---> backing up dvm data"
backUpDVM dataRootDir, backupDrive, backupRootDir, doConfig, doVM, doCDR, doLogs
ElseIf(serverType = SERVER_TYPE_VMB) Then
Dim vmbIp
writeToLog "---> cleaning current backup folder"
rotateBackupFolder backupDrive, backupVMBRootDir
For Each vmbIp In VMB_LIST
  writeToLog "---> stopping vmb (" & vmbIp & ") services"
  stopVMB vmbIp
  writeToLog "---> backing up vmb data"
  backupVMB backupDrive, backupVMBRootDir, vmbIp
Next
ElseIf(serverType = SERVER_TYPE_UCB) Then
Dim ucbIp
writeToLog "---> cleaning current backup folder"
rotateBackupFolder backupDrive, backupUCBRootDir
For Each ucbIp In UCB_LIST
  writeToLog "---> stopping ucb (" & ucbIp & ") services"
  stopUCB ucbIp
  writeToLog "---> backing up ucb data"
  backupUCB backupDrive, backupUCBRootDir, ucbIp
Next
ElseIf(serverType = SERVER_TYPE_DVS) Then
Dim dvsIp
writeToLog "---> cleaning current backup folder"
rotateBackupFolder backupDrive, backupDVSRootDir
For Each dvsIp In DVS_LIST
'  writeToLog "---> stopping dvs (" & dvsIp & ") services"
'  stopDVS dvsIp
  writeToLog "---> backing up dvs data"
  backupDVS backupDrive, backupDVSRootDir, dvsIp
Next
End If
'----- Save off current version of shoreware -----
setDataVersion backupDrive, backupRootDir, serverType
'----- Backup complete, so re-start services -----
If(serverType = SERVER_TYPE_HQ) Then
writeToLog "---> starting hq services"
startHQ scriptsRootDir
ElseIf(serverType = SERVER_TYPE_DVM) Then
writeToLog "---> starting dvm services"
startDVM scriptsDVMRootDir
ElseIf(serverType = SERVER_TYPE_VMB) Then
For Each vmbIp In VMB_LIST
  writeToLog "---> starting vmb (" & vmbIp & ") services"
  startVMB vmbIp
Next
ElseIf(serverType = SERVER_TYPE_UCB) Then
For Each ucbIp In UCB_LIST
  writeToLog "---> starting ucb (" & ucbIp & ") services"
  startUCB ucbIp
Next
'ElseIf(serverType = SERVER_TYPE_DVS) Then
' For Each dvsIp In DVS_LIST
'  writeToLog "---> starting dvs (" & dvsIp & ") services"
'  startDVS dvsIp
' Next
End If
writeToLog "********** Completed Shoreware Backup Process **********"
If(Not inIBMLF) Then
WScript.Echo TEXT_BACKUP_COMPLETE
End If
'----- Script Done -----
' SubProcedure to backup the data on the HQ server
' Backs up the following:
' 1. \Inetpub\mailroot
' 2. \Inetpub\ftproot
' 3. \Windows\my.ini
' 4. \Shoreline Data\MessageFiles
' 5. \Shoreline Data\Prompts
' 6. \Shoreline Data\Scripts
' 7. \Shoreline Data\SoftSwitch
' 8. \Shoreline Data\Templates
' 9. (optional) \Shoreline Data\Database
' 10. (optional) \Shoreline Data\Vms
' 11. (optional) \Shoreline Data\Call Records 2
' 12. (optional) \Shoreline Data\Logs
' Input
' rootDir - (String) path of root directory containing Shoreline Data
' backupDrive - (String) disk drive of backup destination
' backupDir - (String) path of backup destination
' doConfig - (Boolean) if to backup "\Database"
' doVM - (Boolean) if to backup "\Vms"
' doCDR - (Boolean) if to backup "\Call Records 2"
' doLogs - (Boolean) if to backup "\Logs"
sub backUpHQ (rootDir, backupDrive, backupDir, doConfig, doVM, doCDR, doLogs)
'WScript.Echo "Backing up HQ..."
'back-up mailroot
folderCopy WINDOWS_DRIVE & MAILROOT_ROOT_DIR, backupDrive, backupDir & MAILROOT_ROOT_DIR, True
ftpRootDirAsInRegistry = objShell.RegRead(REG_FTPROOT_DIR)
writeToLog "ftp root Directory: " & ftpRootDirAsInRegistry
'lngPos = Instr(ftpRootDirAsInRegistry, ",")
'ftpRootDir = Left(ftpRootDirAsInRegistry, lngPos-1)
ftpRootDir = ftpRootDirAsInRegistry
lngPos1 = Instr(ftpRootDir, ":")
ftpdirlength =Len(ftpRootDir)
ftpRootDirWithoutDriveName = Right(ftpRootDir, ftpdirlength-lngPos1)
backupDirWithSlash = backupDir & "\"
'back-up ftproot
'folderCopy WINDOWS_DRIVE & FTPROOT_ROOT_DIR, backupDrive, backupDir & FTPROOT_ROOT_DIR, True
'back-up ftproot directory
folderCopy ftpRootDir, backupDrive, backupDirWithSlash & ftpRootDirWithoutDriveName, True
writeToLog "ftproot directory backup done: " & backupDirWithSlash & ftpRootDirWithoutDriveName
'back-up mysql configuration
fileCopy SHOREWARE_DRIVE & ShoretelRootDir & "\MySQLCDR\MySQL Server\" & MYSQL_CONFIG_FILE, backupDrive, backupDir & ShoretelRootDir & "\MySQLCDR\MySQL Server\", True
fileCopy SHOREWARE_DRIVE & ShoretelRootDir & "\MySQLConfig\MySQL Server\" & MYSQL_CONFIG_FILE, backupDrive, backupDir & ShoretelRootDir & "\MySQLConfig\MySQL Server\", True
'back-up HQ data
Dim objFSO : Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
If objFSO.FolderExists(rootDir) Then
  Dim objFolder, objSubfolders, doCopy
  Set objFolder = objFSO.GetFolder(rootDir)
  Set objSubfolders = objFolder.SubFolders
  For Each objFolder in objSubfolders
   doCopy = False
   select case objFolder.Name
    case FOLDER_NAME_CONFIG
     if(doConfig) Then
      doCopy = True
     End If
    case FOLDER_NAME_VM
     if(doVM) Then
      doCopy = True
     End If
    case FOLDER_NAME_CDR
     if(doCDR) Then
      doCopy = True
     End If
    case FOLDER_NAME_LOGS
     if(doLogs) Then
      doCopy = True
     End If
    case Else
     doCopy = True
   end select
   if(doCopy) Then
    folderCopy objFolder.Path, backupDrive, backupDir & "\" & BACKUP_SW_DIR & objFolder.Name, True
   End If
  Next
End If
end sub
' SubProcedure to backup the data on the DVM server
' Backs up the following:
' 1. \Inetpub\mailroot
' 2. \Inetpub\ftproot
' 3. \Windows\my.ini
' 4. \Shoreline Data\MessageFiles
' 5. \Shoreline Data\Prompts
' 6. \Shoreline Data\Scripts
' 7. \Shoreline Data\SoftSwitch
' 8. \Shoreline Data\Templates
' 9. (optional) \Shoreline Data\Database
' 10. (optional) \Shoreline Data\Vms
' 11. (optional) \Shoreline Data\Call Records 2
' 12. (optional) \Shoreline Data\Logs
' Input
' rootDir - (String) path of root directory containing Shoreline Data
' backupDrive - (String) disk drive of backup destination
' backupDir - (String) path of backup destination
' doConfig - (Boolean) if to backup "\Database"
' doVM - (Boolean) if to backup "\Vms"
' doCDR - (Boolean) if to backup "\Call Records 2"
' doLogs - (Boolean) if to backup "\Logs"
sub backUpDVM (rootDir, backupDrive, backupDir, doConfig, doVM, doCDR, doLogs)
'WScript.Echo "Backing up DVM..."
'back-up mailroot
folderCopy WINDOWS_DRIVE & MAILROOT_ROOT_DIR, backupDrive, backupDir & MAILROOT_ROOT_DIR, True
ftpRootDirAsInRegistry = objShell.RegRead(REG_FTPROOT_DIR)
writeToLog "ftp root Directory: " & ftpRootDirAsInRegistry
ftpRootDir = ftpRootDirAsInRegistry
lngPos1 = Instr(ftpRootDir, ":")
ftpdirlength =Len(ftpRootDir)
ftpRootDirWithoutDriveName = Right(ftpRootDir, ftpdirlength-lngPos1)
backupDirWithSlash = backupDir & "\"
'back-up ftproot directory
folderCopy ftpRootDir, backupDrive, backupDirWithSlash & ftpRootDirWithoutDriveName, True
writeToLog "ftproot directory backup done: " & backupDirWithSlash & ftpRootDirWithoutDriveName
'back-up mysql configuration
fileCopy SHOREWARE_DRIVE & ShoretelDVMRootDir & "\MySQLConfig\MySQL Server\" & MYSQL_CONFIG_FILE, backupDrive, backupDir & ShoretelDVMRootDir & "\MySQLConfig\MySQL Server\", True
'back-up DVM data
Dim objFSO : Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
If objFSO.FolderExists(rootDir) Then
  Dim objFolder, objSubfolders, doCopy
  Set objFolder = objFSO.GetFolder(rootDir)
  Set objSubfolders = objFolder.SubFolders
  For Each objFolder in objSubfolders
   doCopy = False
   select case objFolder.Name
    case FOLDER_NAME_CONFIG
     if(doConfig) Then
      doCopy = True
     End If
    case FOLDER_NAME_VM
     if(doVM) Then
      doCopy = True
     End If
    case FOLDER_NAME_CDR
     if(doCDR) Then
      doCopy = True
     End If
    case FOLDER_NAME_LOGS
     if(doLogs) Then
      doCopy = True
     End If
    case Else
     doCopy = True
   end select
   if(doCopy) Then
    folderCopy objFolder.Path, backupDrive, backupDir & "\" & BACKUP_SW_DIR & objFolder.Name, True
   End If
  Next
End If
end sub
' SubProcedure to backup the data on the VMB switch
' Backs up the following:
' 1. \etc\ShoreTel.cfg
' 2. \etc\cfg.dat
' 3. \cf
' Input
' backupDrive - (String) disk drive of backup destination
' backupDir - (String) path of backup destination
' vmbIP - (String) ip address of vmb switch
sub backupVMB(backupDrive, backupDir, vmbIP)
Dim tarCF, copyCF, copyShorCFG, copyCfgDat, cleanUp
Dim backUpPath : backUpPath = backupDrive & backupDir & "\" & BACKUP_VMB_DIR & "_" & vmbIP
'create folder if doesn't exist
Dim objFSO : Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
If Not objFSO.FolderExists(backUpPath) Then
  buildPath backUpPath
End If
tarCF = """" & PLINK_CMD & """" & " -pw " & VMB_PASSWD & " " &_
    VMB_USER & "@" & vmbIP &_
    " ""tar -czf " & VMB_CF_TAR_FOLDER & VMB_CF_TAR_FILE & " " & VMB_CF_SHORELINEDATA_DIR & """"
copyCF = """" & PSCP_CMD & """" & " -pw " & VMB_PASSWD & " " &_
    VMB_USER & "@" & vmbIP & ":" & VMB_CF_TAR_FOLDER & VMB_CF_TAR_FILE &_
    " """ & backUpPath & """"
copyShorCFG = """" & PSCP_CMD & """" & " -pw " & VMB_PASSWD & " " &_
    VMB_USER & "@" & vmbIP & ":" & VMB_SHORE_CFG_FOLDER & VMB_SHORE_CFG_FILE &_
    " """ & backUpPath & """"
copyCfgDat = """" & PSCP_CMD & """" & " -pw " & VMB_PASSWD & " " &_
    VMB_USER & "@" & vmbIP & ":" & VMB_CGF_DAT_FOLDER & VMB_CGF_DAT_FILE &_
    " """ & backUpPath & """"
cleanUp = """" & PLINK_CMD & """" & " -pw " & VMB_PASSWD & " " &_
    VMB_USER & "@" & vmbIP &_
    " ""rm -f " & VMB_CF_TAR_FOLDER & VMB_CF_TAR_FILE & """"
runCmd tarCF
runCmd copyCF
runCmd copyShorCFG
runCmd copyCfgDat
runCmd cleanUp
end sub
' SubProcedure to backup the data on the UCB switch
' Backs up the following:
' 1. \etc\ShoreTel.cfg
' 2. \etc\cfg.dat
' 3. \cf
' Input
' backupDrive - (String) disk drive of backup destination
' backupDir - (String) path of backup destination
' ucbIP - (String) ip address of ucb switch
sub backupUCB(backupDrive, backupDir, ucbIP)
Dim tarCF, copyCF, copyShorCFG, copyCfgDat, cleanUp
Dim backUpPath : backUpPath = backupDrive & backupDir & "\" & BACKUP_UCB_DIR & "_" & ucbIP
'create folder if doesn't exist
Dim objFSO : Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
If Not objFSO.FolderExists(backUpPath) Then
  buildPath backUpPath
End If
tarCF = """" & PLINK_CMD & """" & " -pw " & UCB_PASSWD & " " &_
    UCB_USER & "@" & ucbIP &_
    " ""tar -czf " & UCB_CF_TAR_FOLDER & UCB_CF_TAR_FILE & " " & UCB_CF_SHORELINEDATA_DIR & """"
copyCF = """" & PSCP_CMD & """" & " -pw " & UCB_PASSWD & " " &_
    UCB_USER & "@" & ucbIP & ":" & UCB_CF_TAR_FOLDER & UCB_CF_TAR_FILE &_
    " """ & backUpPath & """"
copyShorCFG = """" & PSCP_CMD & """" & " -pw " & UCB_PASSWD & " " &_
    UCB_USER & "@" & ucbIP & ":" & UCB_SHORE_CFG_FOLDER & UCB_SHORE_CFG_FILE &_
    " """ & backUpPath & """"
copyCfgDat = """" & PSCP_CMD & """" & " -pw " & UCB_PASSWD & " " &_
    UCB_USER & "@" & ucbIP & ":" & UCB_CGF_DAT_FOLDER & UCB_CGF_DAT_FILE &_
    " """ & backUpPath & """"
cleanUp = """" & PLINK_CMD & """" & " -pw " & UCB_PASSWD & " " &_
    UCB_USER & "@" & ucbIP &_
    " ""rm -f " & UCB_CF_TAR_FOLDER & UCB_CF_TAR_FILE & """"
runCmd tarCF
runCmd copyCF
runCmd copyShorCFG
runCmd copyCfgDat
runCmd cleanUp
end sub
' SubProcedure to backup the data on the DVS switch
' Backs up the following:
' 1. \etc\ShoreTel.cfg
' 2. \etc\cfg.dat
' 3. \cf
' Input
' backupDrive - (String) disk drive of backup destination
' backupDir - (String) path of backup destination
' dvsIP - (String) ip address of dvs switch
sub backupDVS(backupDrive, backupDir, dvsIP)
' Dim tarCF, copyCF, copyShorCFG, copyCfgDat, cleanUp
Dim backUpPath : backUpPath = backupDrive & backupDir & "\" & BACKUP_DVS_DIR & "_" & dvsIP
Dim backupcascmd
'create folder if doesn't exist
Dim objFSO : Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
If Not objFSO.FolderExists(backUpPath) Then
  buildPath backUpPath
End If
' tarCF = """" & PLINK_CMD & """" & " -pw " & DVS_PASSWD & " " &_
'    DVS_USER & "@" & dvsIP &_
'    " ""tar -czf " & DVS_CF_TAR_FOLDER & DVS_CF_TAR_FILE & " " & DVS_CF_SHORELINEDATA_DIR & """"
' copyCF = """" & PSCP_CMD & """" & " -pw " & DVS_PASSWD & " " &_
'    DVS_USER & "@" & dvsIP & ":" & DVS_CF_TAR_FOLDER & DVS_CF_TAR_FILE &_
'    " """ & backUpPath & """"
' copyShorCFG = """" & PSCP_CMD & """" & " -pw " & DVS_PASSWD & " " &_
'    DVS_USER & "@" & dvsIP & ":" & DVS_SHORE_CFG_FOLDER & DVS_SHORE_CFG_FILE &_
'    " """ & backUpPath & """"
' copyCfgDat = """" & PSCP_CMD & """" & " -pw " & DVS_PASSWD & " " &_
'    DVS_USER & "@" & dvsIP & ":" & DVS_CGF_DAT_FOLDER & DVS_CGF_DAT_FILE &_
'    " """ & backUpPath & """"
' cleanUp = """" & PLINK_CMD & """" & " -pw " & DVS_PASSWD & " " &_
'    DVS_USER & "@" & dvsIP &_
'    " ""rm -f " & DVS_CF_TAR_FOLDER & DVS_CF_TAR_FILE & """"
' backupcascmd = "rdiff-backup.exe -v7 --force --no-eas --remote-schema "plink -pw ShoreTel %%s rdiff-backup --server"
[email protected]::/rdiff/back1 c:\mywindowsdata > c:\out.txt 2>&1"
backupcascmd = "rdiff-backup.exe -v7 --force --no-eas --remote-schema " &_
    """" & PLINK_CMD & " -pw " & DVS_PASSWD & " %%s rdiff-backup --server" & """" &_
    DVS_USER & "@" & dvsIP & "::" & DVS_CF_DIR & " " & """" & backUpPath & """"
runCmd backupcascmd
' runCmd tarCF
' runCmd copyCF
' runCmd copyShorCFG
' runCmd copyCfgDat
' runCmd cleanUp
end sub
' SubProcedure to rotate the backup folder. It will archive the
' current backup folder based on the BACKUP_ARCHIVE_SIZE value.
' Input
' backupDrive - (String) disk drive of backup destination
' backupDir - (String) path of backup destination
sub rotateBackupFolder (backupDrive, backupDir)
Dim objFSO, objFolder, newBackupFolderName
Dim backupFolder : backupFolder = backupDrive & backupDir
Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
For i=BACKUP_ARCHIVE_SIZE to 0 Step -1
  If(i = 0) Then
   newBackupFolderName = backupFolder
  Else
   newBackupFolderName = backupFolder & i
  End If
  If objFSO.FolderExists(newBackupFolderName) Then
   Set objFolder = objFSO.GetFolder(newBackupFolderName)
   If(i = BACKUP_ARCHIVE_SIZE) Then
    objFolder.Delete True
   Else
    newBackupFolderName = backupFolder & i+1
    objFolder.Move newBackupFolderName
   End If
  End If
Next
end sub
' SubProcedure to perform a folder copy. Utilizes the Windows xcopy
' command. The xcopy switches used:
'    /E Copies directories and subdirectories, including empty ones.
'    /I If destination does not exist and copying more than one file,
'       assumes that destination must be a directory.
'    /K Copies attributes. Normal Xcopy will reset read-only
'       attributes.
'    /C Continues copying even if errors occur.
'    /Y Suppresses prompting to confirm you want to overwrite an
'       existing destination file.
' Input
' src - (String) path of source folder
' dstDrive - (String) disk drive of destination
' dstFolder - (String) path of destination
' force - (Boolean) if false, will prompt before overwriting
'          existing files
sub folderCopy (src, dstDrive, dstFolder, force)
Dim objFSO
Dim dst : dst = dstDrive & dstFolder
Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
If objFSO.FolderExists(src) Then
  Dim objFolder, objDrive
  'Check for available disk space first
  Set objFolder = objFSO.GetFolder(src)
  Set objDrive = objFSO.GetDrive(dstDrive)
  If isThereAvailableSpace(objDrive, objFolder.Size) Then
   Dim command : command = "xcopy """ & src & """ """ & dst & """ /E /I /K /C"
   If (force) Then
    command = command & " /Y"
   End If
   runCmd command
  Else
   writeToLog "ERROR! Insufficient Disk Space to copy folder: " & src
   WScript.Echo "Error! Insufficient Disk Space!"
  End If
Else
  writeToLog "ERROR! Folder not found: " & src
  WScript.Echo "ERROR: Folder doesn't exist (" & src & ")"
End If
end sub
' SubProcedure to perform a file copy. Utilizes the Windows xcopy
' command. The xcopy switches used:
'    /I If destination does not exist and copying more than one file,
'       assumes that destination must be a directory.
'    /K Copies attributes.
'    /C Continues copying even if errors occur.
'    /Y Suppresses prompting to confirm you want to overwrite an
'       existing destination file.
' Input
' src - (String) path of source file
' dstDrive - (String) disk drive of destination
' dstFile - (String) path of destination
' force - (Boolean) if false, will prompt before overwriting
'          existing files
sub fileCopy (src, dstDrive, dstFile, force)
Dim objFSO
Dim dst : dst = dstDrive & dstFile
Set objFSO = Wscript.CreateObject("Scripting.FileSystemObject")
If objFSO.FileExists(src) Then
  Dim objFile, objDrive
  'Check for available disk space first
  Set objFile = objFSO.GetFile(src)
  Set objDrive = objFSO.GetDrive(dstDrive)
  If isThereAvailableSpace(objDrive, objFile.Size) Then
   Dim command : command = "xcopy """ & src & """ """ & dst & """ /I /K /C"
   If (force) Then
    command = command & " /Y"
   End If
   runCmd command
  Else
   writeToLog "ERROR! Insufficient Disk Space to copy file: " & src
   WScript.Echo "Error! Insufficient Disk Space!"
  End If
Else
  writeToLog "ERROR! File not found: " & src
  WScript.Echo "ERROR: File doesn't exist (" & src & ")"
End If
end sub
' Function to check if there's sufficient disk space for the
' requested size
' Input
' objDrive - (Object) the disk drive to check for space
' spaceNeeded - (Integer) number of bytes being requested
' Return
' (Boolean) if the requested space is available
function isThereAvailableSpace(objDrive, spaceNeeded)
If (objDrive.AvailableSpace > spaceNeeded) Then
  isThereAvailableSpace = True
Else
  isThereAvailableSpace = False
End If
end function
' SubProcedure to write current version of Shoreware to a file
' Input
' backupDrive - (String) disk drive of backup destination
' backupDir - (String) path of backup destination
sub setDataVersion (backupDrive, backupDir, serverType)
Dim version
Dim fileName : fileName = backupDrive & backupDir & "\" & SW_VERSION_FILE
If(serverType = SERVER_TYPE_HQ) Then
  version = objShell.RegRead(REG_HQ_VERSION)
ElseIf(serverType = SERVER_TYPE_DVM) Then
  version = objShell.RegRead(REG_DVM_VERSION)
ElseIf(serverType = SERVER_TYPE_VMB) Then
  'For now, VMB doesn't do any version checking
  Exit sub
ElseIf(serverType = SERVER_TYPE_UCB) Then
  'For now, UCB doesn't do any version checking
  Exit sub
ElseIf(serverType = SERVER_TYPE_DVS) Then
  'For now, DVS doesn't do any version checking
  Exit sub
End If
writeToLog "SW Data Version: " & version
writeToFile fileName, 2, version
end sub
</script>
</job>
Jared

C4599 printer cannot find file specified

Downloaded PS_AIO_04_C4500_USW_Full_Win_WW_130_140.exe and tried to install c4599 printer. Get error System cannot find specified file "BlockSysUserInstall.exe which located in the Temp directory. I have noted it keeps referring to a hardcoded "7zS2F4B". Have tried renaming file in Temp directory to "7zS2F4B" but still no install.
This question was solved.
View Solution.

Hi foberg,
Follow the steps below to update the software to the latest version.
Step one: Clear temp directory
1. Type %temp% in the run or search for programs and files field
2. Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
3. Continue with Step 2 below
Step two: Downloaded and extracted to your system:
1. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-74912-1&cc=us&dlc=en&lc=en&...=
2. Once the download is finished double click on the file to extract the software.
3. When the installation window opens press the cancel button to stop the installation
4. Type %temp% in the run or search for programs and files field
5. Look for, and open the folder starting with 7z (Example: 7zS2356)
6. Right click on the folder, and select Copy
7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
8. Open the 7z folder you just copied to your desktop
9. Open folder Util
10. Open folder CCC
11. Run the uninstall_L4
12. When the uninstall has completed restart the computer
13. Run Disk cleanup from Accessories\ System Tools folder under all programs
14. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
Let me know what you find out?
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Can´t open links from other applications, "Firefox no responde..."

When I try to do so, I get a pop-up saying firefox doesn´t respond ( In Spanish: "Firefox se está ejecutando, pero no responde. Para abrir una nueva ventana, primero debe cerrar el proceso Firefox existente, o reiniciar su sistema.")
I´ve already reset my profile , but the problem persists.
This is not the only problem I have with Firefox, also it frequently stalls for several seconds and Windows prints "(no responde)" in the window label.
Of course, if I set as default browser IE or Chrome, I don´t have any of this problems (just they aren´t as cool, but at least work :) ).

Hello  ,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b>Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

How can I open links from mail in the background?

I receive a lot of digest emails with lots of links. I would like to be able to click all of the links in a given email, have Safari open those pages in the background, and then when I'm done selecting the links I can switch to Safari and read them all. It's a logical workflow for me: click all the links you want to read, THEN go read them.
But instead, every single time I click on a link it jumps to Safari, so I have to switch back to Mail, click on the next link (which again jumps to Safari), etc. NetNewsWire allows me to open all my links in the background so I can avoid all this switching back and forth--can Mail do the same thing?
Thanks in advance for any help ...
--Bill

You should be able to Command-click on the link in Mail and have it open in the background.
Mulder

Can't open links from Messages anymore

I have just noticed that when I go to email messages in Messages that have a link in the message, it is no longer an active link that I can select on and go to it in my browser. I was able to do this before with, for example, responses from message boards. Not sure what changed?

Hi and Welcome to the Forums!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can't receive emails from Outlook 2007...

It was fine until around mid May, then just got error message saying Cant access server, check your Mail settings are correct - but all is correct and unchanged from previous... Have shut down iPad and restarted, have close Outlook and tried test emails and downloading to iPad, have checked settings with server. It seems to Send fine, just not download! Have POP setup, however, often out PC Outlook is closed and therefore we should be getting emails on iPad, and were fine before mid May. Very frustrating!

If you are using multiple devices...
Using a POP account with multiple devices
Or... iPad: What to do if you can't send or receive email

Can't open links from Outlook 2007 - "cannot find file specified"

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