Can't open raw files from a supported camera
Hi. I just uninstalled pse 12, installed pse 13 and ran all updates. I still can't open raw files from my Nikon D5200, which is a supported model. It works on a Vista system I have with pse 12, so it definitely isn't the camera. Any ideas?
The D5200 has been supported since midway through PSE11’s life, so PSE12 and PSE13 should work ok.
I’d suspect that the NEFs have been touched by Nikon software which can rendering them unrecognizable to Adobe products. You can test for this by using Explorer to copy a newly shot raw file from your memory card to the computer and then see if that will open, making sure no Nikon software has viewed it or been involved in the copy process.
If the files are corrupted, then a utility from here can reverse it:
http://owl.phy.queensu.ca/~phil/exiftool/fix_corrupted_nef.html
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Camera Raw - will not open raw files from a supported camera
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I should have asked which OS version do you have on the Mac? The current ACR plug-in requires 10.7 or newer and if you’re still on 10.6.x then the updater might not do anything because your OS is too old.
The first thing to try is Help / Updates and see if there is a newer version.
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https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html
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How can I open raw files from my Nikon D7100 in CS4 or CS5?
Andy,
In the simple and short form, what happens with the ACR (Adobe Camera RAW) module is that it gets updated with regularity, to accommodate the camera mfgr's. changes for their newer models. That ACR works within the host program, such as Ps, PsElements, Lightroom, etc.. At a point, Adobe ceases to support older host program versions. When that happens, the user has a few options:
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Use the free DNG converter, per Curt's suggestion. That is not host program dependent
Glad that the DNG Converter works for you.
Good luck,
Hunt -
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These links may help
Adobe - Photoshop : For Macintosh
Adobe - Photoshop : For Windows
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It's better to download and instally manually.
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What does Help / About Plug-ins… / Camera Raw… show in PS-CC for a version for ACR and is there more than one version of ACR in the Help / About Plug-in list. Help / About Plug-in is what I’d do on Windows; I’m not sure if the menu path is the same on a Mac or not. -
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Three choices:
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I can't open raw files in PS CC.
I'm using NIKON D7100.Noel,
Good morning, and may I just add THANK YOU!
While certainly not as efficient or handy, that is the answer. I simply
instructed my PC to open the containing folder, in this case my direct card
reader, and manually copied the files to my hard drive (highlight first and
last-SHIFT-Enter) and moved them to a pre-named subdirectory.
I opened PScc and pointed to that file, clicked on the photo I wanted and
VIOLA! Opened in Camera Raw and I was off to the races!
Perhaps the user groups can make some noise and someone at Nikon may take
notice!
Thanks again for the suggestion.
Larry -
My Creative Cloud is always empty. I've had this trouble for over a year. I cannot update Lightroom because of it and Photoshop does not update properly. I cannot open the RAW files from my new camera, a Nikon D750. Each time I want to update, I have to talk to you and delete things and reinstall things but it doesn't fix it properly!
I have contacted Adobe before and always have to go through a tedious delete stuff and reinstall, then next time it happens all over again.
I'm really fed up with it and want to know how to fix it properly. I am in the UK, if that makes any difference.This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Can't open RAW files from Canon 70d in Elements 11. Is there an update?
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Windows download (.exe file) click here DNG Converter 8.2
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I believe the D4s is a very new camera, and needs ACR 8.4 (the very latest version as I type this).
Camera Raw plug-in | Supported cameras
You can not access the NEF files directly with CS3, and will have to install the free DNG converter.
Camera raw, DNG | Adobe Photoshop CC
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