Can't play music on iPod that was downloaded through iTunes. It says I'm over the 5 computer authorized limit, however I deauthorized all computers and reauthorized on 2, which is what it says in my store account. Any help?

I already deauthorized the computer individually twice to ensure it wasn't authorized twice. I called support and they want me to pay $19.95 for them to help which I think is BS. Does anyone have a solution or suggestion? I tried searching and didn't come up w/ anything. Thanks!

Marcy5:
I have had trouble like this from time to time. You are right about the answer: Check the manually manage music box while your iPod is connected to your system at home. That fixed it for me.
Best,
Geof

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Can't play music on iPod that was downloaded through iTunes. It says I'm over the 5 computer authorized limit, however I deauthorized all computers and reauthorized on 2, which is what it says in my store account. Any help?

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