Can't send mail due to local network IP

I bought and installed a new Airport Extreme base station, everything's working so far with 2 wireless computers connecting online and an ethernet connection as well. The problem is with sending mail via entourage, the error message is "Entourage cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct."
Those DNS settings show an ip of 10.1.1.2 subnet 255.255.255.0 while a whatsmyipaddress.com search shows an ip of 70.66.xx.xx
The computer sending the mail is connected directly via ethernet. How do I configure to be able to send my mail?

Sometimes a system power cycle will get things straightened out.
If you haven't done this yet, power down everything. Then, power up the modem first and let it run 2-3 minutes, then power up the Extreme for 2-3 minutes, then your computers.
It's also possible that your ISP detected a change on your account and automatically blocked the outgoing port to prevent spam, etc. Check with your ISP on this.

Similar Messages

  • Can't send mail due to "One of the recipient addresses was incorrect" error

    I have my iPhone set up with two mail accounts: my personal Yahoo account and my work e-mail account ([email protected], for example). I can send/receive email fine with my personal account, but for my work account, I cannot send any mail to any email addresses that are not people at my work with the same domain name (I can send to [email protected], but not [email protected]).
    I thought the problem had to be with my settings, but I compared my settings on the iPhone with how I have my work email set up in Thunderbird and even Apple Mail. They're the same! So I'm at a loss. Any ideas?
    Thanks!!

    More than likely, yes, but since a MobileMe account is accessed as an IMAP account, when accessing the account with an email client you have the option to store messages on the server or locally on the hard drive or device. If your account has been compromised and someone is accessing the account with an email client on their computer, they could choose not to store the sent messages on the server so you wouldn't see them.

  • Can't send mail due to exceed limit?

    Hi,
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    More than likely, yes, but since a MobileMe account is accessed as an IMAP account, when accessing the account with an email client you have the option to store messages on the server or locally on the hard drive or device. If your account has been compromised and someone is accessing the account with an email client on their computer, they could choose not to store the sent messages on the server so you wouldn't see them.

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    Funny thing is that Entourage can send and receive mail anywhere he has a connection, but Mail cannot. His company's IT department says that the settings I have in place should work.
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    You may be SOL as you need an SMTP server to send mail and the IT folks may not have it set up. You need a proper SMTP relay to send the mail, period. It doesn't matter what it's called, though convention usually has it set to smtp.example.com. mail.example.com would more often be the address for IMAP or POP connections.
    Regarding the inability to send mail from an external network, this is the same problem: You still need an SMTP server to send emails. It's just that the SMTP server on the external network is likely different than the corporate SMTP server. What external network is it, and what is the SMTP server they have set up for machines within their network? Note that many networks don't enable outbound SMTP for random clients due to SPAM reasons.

  • Can't send mail on other networks

    We have been touring the country for two months now and find we often can't send mail (using Mail) on wireless networks in hotels and it happens when we are visiting friends as well. We can always receive mail, however. It's frustrating as we're keeping friends and family posted on our trip's progress. Any ideas??? We can send e-mail through our .mac account on the Apple web site but sending photos doesn't work as well.
    Some hotel's systems work just fine.

    Hello Frederick.
    Most, if not all ISPs now block the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25 which is the standard port used by SMTP servers.
    Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) on Port 25 but some block its use regardless.
    These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
    Some free wireless networks (at hotels) will allow using an SMTP server that is outside of their network on Port 25 if the SMTP server is not authenticated (and why is a good question if so) and in that situation, selecting None for SMTP authentication should work.
    Basically, you need to check with the hotel or the hotel's internet service provider regarding their required settings for using an SMTP server that is outside of their network.
    When visiting friends and connecting to the internet via their ISP, you can try the following:
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    Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
    If this doesn't allow you to send mail with your .Mac account and SMTP server, you can try entering and using the SMTP server provided by your friend's ISP to send mail with your .Mac account which is invisible to all recipients.
    When accessing free wireless networks at hotels, you can try using 587 for the Server Port for the .Mac SMTP server but as previously provided, you need to check with the hotel or the hotel's ISP to determine the required settings for using an SMTP server that is outside of their network.
    If using 587 for the SMTP Server Port works, you should be able to keep this setting for the .Mac SMTP server when returning home. I use Port 587 for the .Mac SMTP server when connected to my ISP at home and I've also used it successfully when connected to a friend's wireless network via a different ISP.

  • Can Not Send Mail- what's going on?

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    If you'd like to approach the problem as something you don't understand, and also something that can be fixed, then you'll probably be able to set up your email account.
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    I'm afraid the Great Apple, as you referred to them, is not able or hasn't focused on the ability to automatically set up accounts with every ISP. They appear to have made some assumptions that work with most servers. Who know's, next month the settings or assumptions may work, or Apple may update their setup script to make allowances specific to Time Warner, but since this has been a problem for over 3 years, I wouldn't hold my breath.
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    Google: vista email roadrunner problem = about 1,410,000 hits of all sorts.
    Google: windows xp email roadrunner problem = 243,000 hits of all sorts.
    Looks like Apple's getting it's market share of problems with RoadRunner and Time Warner
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    I'd setup the free Gmail account that will work with any ISP you use, before you get really attached to an email account with an ISP that could change as often as competitor's marketing allows. Also, my iPhone supports Gmail out of the box

  • Can not send mail over Edge

    My boss has an original iPhone and I am constantly having problems keeping his e-mail functioning properly.
    The latest issue is he can not send e-mail over the Edge network. I visited the AT&T support page, and they say to contact Apple for support.
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    I have another boss here with an identical iPhone and email settings that has no issues. The problem phone was brought to the local Apple Store and had the sim chip replaced, other than that they have no idea what is wrong.

    My boss has an original iPhone and I am constantly having problems keeping his e-mail functioning properly.
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    Here is the message I get when attempting to send mail:
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    It is a POP account that works fine when sending mail over a wi-fi network. I have our smtp settings for our pop mail entered in his account as the main smtp server. There is also an additional server named AT&T SMTP Server.
    When trying to send mail over the Edge network, I turn off the wi-fi access to force it to use the AT&T smtp server (cwmx.com) and every time I get the above error message.
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  • SMTP menu not updating...can't send mail

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  • Transaction failed: Cannot send mail due to possible abuse

    For the past two days, I have not been able to send mail from one of my Verizon.net sub-accounts using Mozilla Thunderbird. However I can send mail from the Verizon Yahoo webmail website.
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    The possible abuse is likely a 24 hour hold for accounts suspected of sending Spam. Are you still having issues? Also what ports do you have the incoming/outgoing server set to?
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    **If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

  • I can not send mail when at school. Please help

    I can not send mail when at school. Please help

    What is the email provider? If it is from your home Internet service provider, they usually block sending when not on their network. If this is the case, see if you can log into the smtp server with username and password. If they allow that, you can enter that in the email account settings.

  • Can't Send Mail Since Updating To Leopard

    I can get, but can't send mail using Apple mail with my local server running on port 110. Never had a problem with Tiger. Thunderbird works fine. My .mac account also works with both Apple mail and Thunderbird.
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    Hello, and welcome to the Discussions.
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  • Can't send mail when using mobile broadband

    Hi
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