Can't setup ePrint and Web Services on my New HP Officejet Pro 8600!

I just purchased a new HP Officejet Pro 8600. I setup the printer following the setup wizard: my home wireless network work perfectly and the printer prints great. I am now trying to setup ePrint but I get the following error:
"Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer. If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings."
I don't use any server proxy and my OS System is Windows 7 64 bit.
Someone can help me?

I just went through this a few days ago. I had changed internet service providers and thus had a new router. My hpconnected migrated from hpeprint andkept saying it was not connected to the network and hpconnected status kept saying 'offline'
This totally worked:
on hpconnected.com remove your device
on your printer or from hp printer software on your system 'remove web services'
readd webservices, your printer will print the new information with the claim code
add your device back to hpconnected with the new claim code
and wah lah....you are connected to your network through webservices
you will need to create a new hpeprint email as a result
PS on the set up when it asks for Proxy Settings and you have ATT Uverse these do not exist so just leave the areas blank

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My mac has10.5.8 and should be compatible with new HP officejet pro 8600. I can't get it to install for wireless, nor to work with USB cable. Have tried downloading HP install directly from HP and it still doesn't work.

I just bought a new HP OfficeJet Pro 8600 printer. I have been unable to download the installation for wireless connection even though have had the assistance of Costco tech, HP tech and some advice from Apple. Because the system is MacOs 10.5.8 the error says it is incompatible, even though the product lists compatiblilty with 10.5, 10.6. I was advised 1 option might be to obtain Snow Leopard for installation, however am somewhat reluctant as the bo states 10.5 should work and Snow Leopard is 10.6, which is also listed as compatible. I am unable to get the printer to work even with USB cable. Too much time spent on this and I hate to start over with another printer because I'm afraid I might have the same trouble. Is Snow Leopard something I should get anyway? Help!

Snow Leopard has more compatible Java.
https://discussions.apple.com/docs/DOC-2455
explains more about upgrading to Snow Leopard.
If that doesn't work to fix the problem, then see my FAQ* on printing:
http://www.macmaps.com/printersx.html

Can't run wiki and web services at the same time?

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Are the Wiki and Web services mutually exclusive? Or is there a way around this?
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LR supports tethering using a Canon DLL and EOS Utility probably also supports tethering or at least uses something from a similar Canon DLL. You probably cannot have two different versions of that DLL loaded at the same time, so it makes sense there are problems.

How can i get my wireless to work on my printer hp officejet pro 8600

how can i get my wireless to work on my printer hp officejet pro 8600

You'll get faster help w/this question by posting it in the Wireless forum...here:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/bd-p/Networking
I am an HP employee.

HP Print Software for MacBook Pro and Windows 7 gone awry on HP OfficeJet Pro 8600

Almost one year ago today I wrote a post about my first problem with HP OfficeJet Pro 8600 N911. Today I write my last.
I have an HP OJP 8600, with option Tray 2 included, and auto feed included. My system test computers are:
1. Apple MacBook Pro, OS X 9.5, HP software is the only 3rd party software.
2. HP Laptop, Windows 7.
The OJP wireless radio gave up, so I cannot run it wirelessly. It is connected by ethernet to my router. All five of my computers can use. All of the functions of the printer are usable. For example: it prints, it scans, it copies, it faxes. All functions working. My problem is with the HP software download to the Apple and to the HP Laptop.
I would like to be able to use all of the feature settings when I print. But alas, I cannot. Both the Apple and the HP Laptop have a similar appearing window that opens when you choose to print something. In theory, you are supposed to be able to control a range of paper types and quality, print type and quality, and (in my case with the two trays) what tray to use to select the paper.
I regret neither of the computers perform these functions. And all of the mistakes that I find on the Apple computer I find on the HP Laptop Windows 7 computer.
I don't have the time to test every combination. But I think the table below will help you get an idea of what the problem is with the software that HP sends offshore for maintenance.
The results of the paper quality selection, the print quality selection, and the tray availability are as follows:
PAPER PRINT QUALITY TRAY AVAILABILITY
Plain Paper
Plain Paper DRAFT/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2
Thick Paper DRAFT gray/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2 gray
HP Bright DRAFT/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2
InkJet
Other DRAFT gray/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2 gray
HP Bright DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
Specialty
Other DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
Card   DRAFT gray/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2 gray
Brochure
HP Brochure DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
Other DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
In summary the new HP Print software for Apple and Windows 7 computers has identical programming mistakes on both operating systems. Under no circumstances can I use the MAX DPI setting.
The user cannot use the features that are built in to the HP software because the paper selections override the locked tray, the print quality, and the unusually small list of HP selection of papers.
It is time to invoke my warrenty rights. There are too many systemic problems with the software and the device. I don't have any more time to act as an unpaid system test analyst for HP.
Who do I contact to use my warrenty before it runs out in a few weeks?

Hi,
Those are not programming mistakes, but those are limitations of the product, please check the printer specifications below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&tmp_track_link=ot_faqs/top_issues/en_u...
As you may find under Paper-handling specifications > Paper tray capacities, Tray 2 only support Plain Paper.
Maximum DPI is only only supported on Photo Paper, therefore those limitations are applicable.. these limitations are also listed on the Printing Specifications section above, Maximum DPI is listed as 4800 by 1200 dpi:
Color print resolution: HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 x 1200 input dpi)
As well that can be find listed within the Print photos on photo paper or the Print borderless documents sections, you may simply search for Maximum DPI within the user guide as a reference:
http://h10032.www1.hp.com/ctg/Manual/c03026243.pdf
Those are not an issues with the printer but those expected limitations fully meet the product specification.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I can print a test page from my Mac to my HP Officejet Pro 8600 but nothing else will print

Hi - I just recently had a hard drive crash and had to revert to an old Time Machine backup on my new hard drive to get my Mac back. Since getting back up and running I have been unable to get my Officejet Pro 8600 back online. My computer is wired to the wireless router but the printer is running wireless. My computer can see the printer just fine and I can even print a "Print Quality Diagnostic" report from my Mac to the printer from the HP utility. But nothing else will print. The firmware is up to date. I have tried resetting the printing system multiple times, rebooting the machine, etc... Nothing works. Any help would be appreciated.
If it helps, we were using a different printer the last time the time machine was backed up, so when we used that backup the old printer was showing, but I reset the printing system, so it shouldn't matter.
Thanks for your help!

Hello @Ryan221,
Welcome to the HP Support Forums! I see your hard drive recently crashed and now you are not longer able to print to your HP Officejet Pro 8600. I see you have reset the printing system with no success. Let's try a different approach:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon ( ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
3. Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
I hope this helps, please let me know the outcome!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Can't auto decommission and move service profile to new server

When blade hardware is fail service profile will move to new server in server pool. but before service profile move to new server ,administrator must approve by click Decommission link in server pool configuration. If i tested by click Decommission in Server Maintennance Menu it work fine but tested by Unmount Blade Server ,Unmount HDD ,Power button don't work service profile don't move to new server.
I need automatic decommission function and how i config it?
When service profile move to new server if blade hardware fail?

Thank you for answer.
I has open TAC and then answer from Cisco support is no auto decommission in UCSM.
I think is Weakness of cisco ucs system.
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I can see only the last received fax in my PC and not all of them using a Officejet Pro 8600 Plus

I create a file in my desktop where received faxes can be saved. Indeed, i can see the received fax, but if i receive one more, it replace the previous one. Thus, i can see only the last received fax. How can i see all them and not replace one another?
This question was solved.
View Solution.

Hello there! Welcome to the forums @pasma ,
I read about the issues you are having with saving your faxes on your desktop. I noticed you mentioned you had created a file. I would suggest creating a folder instead and that should help with the saving problem!
Let me know how that goes for you, have a great Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

EPrint Apps, printing Preferences on an HP Officejet Pro 8600 wireless prntr

I have a fabulous HP Officejet 8600 series wireless printer that is connected to my home network. It works beautifully and efficiently! So far, I've had no issues or problems with it, except for one little tweak that I would prefer to adjust if it is at all possible. Can I set the print preferences so that when my Apps are printed (either as a scheduled app, or printed directly from the screen on the printer itself) so that they will print on BOTH SIDES OF THE PAPER??? And/or in DRAFT setting, with print on both sides, and with multiple pages per sheet?? I like to use these settings as often as possible to save on paper and ink and the like. I usually only use the optimal print preferences when its time to produce an essay for school or a flyer or something like that. If anyone can assist me, I would really appreciate it!! And... I hope that my question makes sense ;D!!! Thank you!! Jenni

Hi Jenni welcome to the forum
As I was checking on the properties and cannot find a way to accomplish this. I will do more research and reach out to some peers if I find someway to do this, if I find a way, I will let you know right away. Jenni this will be a good suggestion to make and comming from a from a valued customer HP will put a lot of weight on it. If at any time you need or want to to get the latest information on the latest news in regards Eprint visit Eprint News.
Hope this answer your question;
RobertoR.
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Can't setup ePrint / Web Services on a new HP 8600 Pro Plus Wireless Printer

I just purchased a new HP Officejet Pro 8600 Plus All in one printer. I setup the printer on my home wireless network and it prints great. I am now trying to setup ePrint and when I go through the option to setup the Web Services /ePrint function on the Printer or via the web application for the printer I get the following error:
"Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer. If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings."
My primary PC is running Windows 7 Home Premium with Svc Pac 1, 64 bit
My home network is set for DHCP and I do not have a Proxy Server setup but the Web Services setup page is asking for a Proxy Server an Port.
I have already established a ePrint ID but cannot complete the process until I can get the Printer Web Services setup process to complete.
Any suggestions?
This question was solved.
View Solution.

HI Adrianf;
Hope you are doing well,welcome to the community,
I wil take several steps to make sure they are not causing the issue,
Try this tool Click here
I will also set an static ipaddress for my printer and change the DNS servers provided by your ISP to Google DNS servers
How to set an static IP address
Follow these steps to assign an unchanging static IP address to the product through the Embedded Web Server (EWS).
Open a new Web browser window.
Type the IP address located on the Network Configuration Page in the address bar of the Web browser, using http:// to begin the address e.g. http://192.168.0.1 Then press Enter . The EWS home page for the product opens.
In the EWS screen, click the Network tab.
Click Wired (802.3) , and then click the IPv4 Configuration or the IPv6 Configuration tab.
Click Manual IP . The Manual IP Address box opens.
In the Manual IP Address box, type an IP address with the same values in the first three sets of digits (subnet values) as the product's IP address (listed on the Network Configuration Page), and a higher value (between 1 and 254) in the fourth set of digits. This creates a static IP address on the same subnet, but outside the Dynamic Host Configuration Protocol (DHCP) range.
For example, if the product's original IP address is 192.168.0.1 , assign the static IP address to 192.168.0.200 .
NOTE:
Do not type the static IP address use as the example. Enter a static IP address based on the IP address for your product. This can be found on network configuration page.
Enter the Subnet Mask and the Default Gateway settings as they appear on the Network Configuration Page.
Click OK to save the new settings, and then click Exit or close the browser to exit the EWS.
While you are here in the IPV4 you can set the DNS servers of google instead of the DNS servers provided by your ISP just change the option of automaticly select DNS server and use this;
DNS servers of google are 8.8.8.8 and alternative DNS 8.8.4.4
Make sure that the operating system is updated, that the routers firware is the lastest.
Hope it helps and best of luck;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Booting into recovery mode and Web service in 10.7 server

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4 - in the Server app of 10.7 server there is a default website setup in the Web service. it doesn't seem possible to edit any of the information for this default website, is this true?
5 - is there any way to get the Web service in the 10.7 Server Admin tools? it is missing among many other services.
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Probability is very high that you have a hardware failure. You should get an external bootable drive (or startup with a bootable DVD if you can) JUST to prove that it's not the motherboard, but probably the hard drive that's failed.

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Any ideas?
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I just updated my Firmware on this printer today to the latest version dated May 3 2013 and Web Services
worked. Had the same type of problem you had for months and had worked with HP but could never get
Web Services to work at my location with my Modem/Router.
Had tried at other locations and it would work with the old Firmware. But for some reason it did not at my
location with the Modem/Router I was using.
Again the latest Firmware fixed it. I tried all the other solutions that I had found on the internet and non of them worked.

Can;t enable web service on HP Officejet Pro 8600 N911a

HP Officejet Pro 8600 N911a we have installed this printer as a network printer. Everything works fine except that I cannot enable the Web service to EPrint or scan to an email. It says the printer cannot access the internet.
This question was solved.
View Solution.

Hello. First power cycle the printer, and the router to see if that will clear up the error message. To do that unplug the router then power down the printer using the power button. Then plug the router back in and once it is back up an running, turn on the printer and try to reconnect to web services
Then, if still unable to connect, I would set a static DNS on the printer. To set a static DNS you must access the embedded web server (EWS). You do that by entering the IP address for the printer into the address bar of the browser of your choice.
Once it brings up your Officejet's EWS, locate the tab that is labeled “Network”. From there look in the left column on the new page that will pop up and select IPv4, wired or wireless will depend on how the printer is connected to the network. That will bring up the page to set the Static DNS. It will be the 2nd portion of that page.
Set the radial dial to manual. Then, for the Manual preferred/Primary DNS, set it to 8.8.8.8 and the Manual Alternative/Secondary to 8.8.4.4; then click apply.
NOTE: if another message with an option to click “OK” appears, read that message carefully. Most of the time it is an option to undo the change you just did and you will want to avoid clicking that message. Just navigate away from that page by clicking on another tab.
Power cycle the printer. Once printer is back up and through with calibrations from being turned off and on. Reattempt to connect to web services by touching the icon.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

XML and Web Service Data Source Missing in Crystal Reports for VS

I would like to use a Web Service as the data source for a Crystal Report that will be running outside of my Visual Studio application. So setting the data source to the web service in code is not possible. My understanding is Crystal Reports has a connection (in the Database Expert under New Connection) named XML and Web Service. Here you can select web service and enter the WSDL URL for the web service. However it does not appear in the list for Crystal Reports for Visual Studio. Does this connection type come with the Visual Studio version of Crystal Reports and if not is their a way to obtain it?
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None of the bundled versions of CR have the driver. Reason is that the driver responsible for these connections requires the Java framework and I suspect MS would not be too pleased if we installed the Java framework. The stand alone versions, since they are not part of any bundle can and do install the Java framework and the driver. Note that even the latest release of CR - CRVS2010 does not have the driver as it essentially becomes a bundle or a VS2010 plug-in.
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Message Monitoring and Web services Sequences .. SOAMANAGER

When can I use Mesage Monitoring and Sequence Monitoring .
We are making a proof a concept and we are the following.
1. A program which executes a proxy and with this proxy we are consuming a web services.
2. The proxy and web services were implemented in the same Abap Machine .
3. We execute the test and everything works very well and we consume the webservice and the program displays the expected result.
Now want to know How can we use the Message Monitoring and the Sequence Monitoring . Is this posible ? Do we have to make any previous configuration?
We don´t have any XI installation and for that we wonder if we can monitorize the webservices sequences ?
Any idea about if we can realize such king of actions ..
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Hi
I assumes u have dual stack.
You can do the sequence monitoring with or without PI. But without PI you would achieve that thing on the local machine.
You have to do those things at Java End using SAP NWA.
Please see this link
http://help.sap.com/saphelp_nwce10/helpdata/en/46/b00c2a99930764e10000000a1553f6/content.htm
http://help.sap.com/saphelp_nwce10/helpdata/en/46/9cb2b57ded371ae10000000a11466f/content.htm

Can't setup ePrint and Web Services on my New HP Officejet Pro 8600!

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