My mac has10.5.8 and should be compatible with new HP officejet pro 8600. I can't get it to install for wireless, nor to work with USB cable. Have tried downloading HP install directly from HP and it still doesn't work.

I just bought a new HP OfficeJet Pro 8600 printer. I have been unable to download the installation for wireless connection even though have had the assistance of Costco tech, HP tech and some advice from Apple. Because the system is MacOs 10.5.8 the error says it is incompatible, even though the product lists compatiblilty with 10.5, 10.6. I was advised 1 option might be to obtain Snow Leopard for installation, however am somewhat reluctant as the bo states 10.5 should work and Snow Leopard is 10.6, which is also listed as compatible. I am unable to get the printer to work even with USB cable. Too much time spent on this and I hate to start over with another printer because I'm afraid I might have the same trouble. Is Snow Leopard something I should get anyway? Help!

Snow Leopard has more compatible Java.
https://discussions.apple.com/docs/DOC-2455
explains more about upgrading to Snow Leopard.
If that doesn't work to fix the problem, then see my FAQ* on printing:
http://www.macmaps.com/printersx.html

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Can't setup ePrint and Web Services on my New HP Officejet Pro 8600!

I just purchased a new HP Officejet Pro 8600. I setup the printer following the setup wizard: my home wireless network work perfectly and the printer prints great. I am now trying to setup ePrint but I get the following error:
"Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer. If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings."
I don't use any server proxy and my OS System is Windows 7 64 bit.
Someone can help me?

I just went through this a few days ago. I had changed internet service providers and thus had a new router. My hpconnected migrated from hpeprint andkept saying it was not connected to the network and hpconnected status kept saying 'offline'
This totally worked:
on hpconnected.com remove your device
on your printer or from hp printer software on your system 'remove web services'
readd webservices, your printer will print the new information with the claim code
add your device back to hpconnected with the new claim code
and wah lah....you are connected to your network through webservices
you will need to create a new hpeprint email as a result
PS on the set up when it asks for Proxy Settings and you have ATT Uverse these do not exist so just leave the areas blank

HT1222 i completed a software update yesterday and whenever I try and launch iTunes now it crashes almost immediately. I have tried downloading an installing the latest version but to no avail - any ideas?

i completed a software update yesterday and whenever I try and launch iTunes now it crashes almost immediately. I have tried downloading an installing the latest version but to no avail - any ideas?

Have you tried temporarily turning off your firewall and antivirus software until the download has completed ?

When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

Tried the un-install and getting the same problem although it takes a bit longer before it crashes this time. Checked the problem report and it looks the same as the previous reports.
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.2.1.1
Application Timestamp:          4d756476
Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.3
Fault Module Timestamp:          4d4d9a00
Exception Code:          c0000005
Exception Offset:          0034a672
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          2057
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160

I have a new HP Officejet 6500A plus. I cannot get it to connect to my Airport Extreme V5.6. It see the wifi signal but Fails on "Filtering" and possibly the channel. Does anyone know how to reset or reconfigure filtering

I have a new HP Officejet 6500A plus. I cannot get it to connect to my Airport Extreme V5.6. It see the wifi signal but Fails on "Filtering" and possibly the channel. Does anyone know how to reset or reconfigure filtering and channel on the old airports?

This is a part of the larger MacBook Pro connectivity issue. There are several related threads dealing with the MBP's networking problems. If your unit is suffering from this type of difficulty, good luck ... (or a long ethernet cable)
(PS Everybody please make noise on this one so apple comes up with a solution.)
< Edited by Host >

I have an hp account. I am installing a new hp officejet pro 8600 to my apple lap top. I need help

I already have an hp account. I need help with installing my new hp officejet pro 8600 to my mac lap top. what is this printer's claim conde # where do enter this code that I received. I need help

Hi pwestra,
Welcome to the HP Support Forums. I see that you would like to learn how to install your Officejet 8600 printer to your Mac laptop and then setup the ePrint feature of the printer.
The first thing we need to do is to connect the printer to your wireless network. This can be easily accomplished from the front panel of the printer using the Wireless Setup Wizard. If you are unsure how to do this, the steps can be found on page 225 of your User Guide in the section titled “Set up the printer using the Wireless Setup Wizard”.
Now let’s get the printer installed onto your laptop. Please follow the steps in Installing the Printer Software on a Wireless or Wired (Ethernet) Network for the version of Mac OS X that you are running on your laptop. You should now be able to print and scan wirelessly.
To setup the ePrint feature of the printer please start by following the steps in Getting the Printer Claim Code. Once you have the web services information sheet with the claim code you can use it to claim the printer and then Set Up a Custom Email Address for ePrint.
If things go awry while following the above, please let me know at what step things went askance and the contents of any error messages.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.

I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.

I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.

I have tried downloading snap chat on my iPad and it says error and that I need to change into my uk account ???? How can I change so I can download my app

I need help ASAP , I have tried to down load snapchat an app and it says it cannot be purchased on a u.s account and that I need to change into my u.k account but I have no clue to what that means and how to change it , I live in the u.k so I'm confused and really need help thank you

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

I am suddenly unable to update or download apps on my iphone 3G. It says "the download will be available after you log in to itunes from your computer." I never had to do that before. Even when I do log in from the computer, it still doesn't work.

I am suddenly unable to update or download apps on my iphone 3G. It says "the download will be available after you log in to itunes from your computer." I never had to do that before. Even when I do log in from the computer, the download still doesn't work. So what's going on? Why would I need to go the computer to download an app to my phone? That defeats the whole purpose of having the phone, which is to do stuff when you are not at the computer!@!@ Any help greatly appreciated. Thanks.

- Try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Nework Settings. You will have rejoin networks
- Go to Settings>Store and sign out of account and sign back ino
Do you have a very slow wif connection on the iPod?
Have you tied connecting to another network?

HP Print Software for MacBook Pro and Windows 7 gone awry on HP OfficeJet Pro 8600

Almost one year ago today I wrote a post about my first problem with HP OfficeJet Pro 8600 N911. Today I write my last.
I have an HP OJP 8600, with option Tray 2 included, and auto feed included. My system test computers are:
1. Apple MacBook Pro, OS X 9.5, HP software is the only 3rd party software.
2. HP Laptop, Windows 7.
The OJP wireless radio gave up, so I cannot run it wirelessly. It is connected by ethernet to my router. All five of my computers can use. All of the functions of the printer are usable. For example: it prints, it scans, it copies, it faxes. All functions working. My problem is with the HP software download to the Apple and to the HP Laptop.
I would like to be able to use all of the feature settings when I print. But alas, I cannot. Both the Apple and the HP Laptop have a similar appearing window that opens when you choose to print something. In theory, you are supposed to be able to control a range of paper types and quality, print type and quality, and (in my case with the two trays) what tray to use to select the paper.
I regret neither of the computers perform these functions. And all of the mistakes that I find on the Apple computer I find on the HP Laptop Windows 7 computer.
I don't have the time to test every combination. But I think the table below will help you get an idea of what the problem is with the software that HP sends offshore for maintenance.
The results of the paper quality selection, the print quality selection, and the tray availability are as follows:
PAPER PRINT QUALITY TRAY AVAILABILITY
Plain Paper
Plain Paper DRAFT/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2
Thick Paper DRAFT gray/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2 gray
HP Bright DRAFT/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2
InkJet
Other DRAFT gray/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2 gray
HP Bright DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
Specialty
Other DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
Card   DRAFT gray/NORMAL/BEST/MAX DPI gray Auto/Tray 1/Tray 2 gray
Brochure
HP Brochure DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
Other DRAFT gray/NORMAL/BEST/MAX DPI gray   Auto/Tray 1/Tray 2 gray
In summary the new HP Print software for Apple and Windows 7 computers has identical programming mistakes on both operating systems. Under no circumstances can I use the MAX DPI setting.
The user cannot use the features that are built in to the HP software because the paper selections override the locked tray, the print quality, and the unusually small list of HP selection of papers.
It is time to invoke my warrenty rights. There are too many systemic problems with the software and the device. I don't have any more time to act as an unpaid system test analyst for HP.
Who do I contact to use my warrenty before it runs out in a few weeks?

Hi,
Those are not programming mistakes, but those are limitations of the product, please check the printer specifications below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&tmp_track_link=ot_faqs/top_issues/en_u...
As you may find under Paper-handling specifications > Paper tray capacities, Tray 2 only support Plain Paper.
Maximum DPI is only only supported on Photo Paper, therefore those limitations are applicable.. these limitations are also listed on the Printing Specifications section above, Maximum DPI is listed as 4800 by 1200 dpi:
Color print resolution: HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 x 1200 input dpi)
As well that can be find listed within the Print photos on photo paper or the Print borderless documents sections, you may simply search for Maximum DPI within the user guide as a reference:
http://h10032.www1.hp.com/ctg/Manual/c03026243.pdf
Those are not an issues with the printer but those expected limitations fully meet the product specification.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How can I attach a photo as a separate file to an email? (I have tried several of the tricks suggested here and they don't work for me)

I cannot work out how to attach a photo as an attachment to an email. I have tried several times today using different methods (ie, changing the email to plain text, dragging the photo from Iphoto over the mail icon, emailing directly from Iphoto), but none of them work. Everything seems to just produce an email with an embedded photo. Any ideas?

Is this the first time your friend receives e-mail from a Mac user?
It is certainly the first time I have sent her emails from a Mac. Not sure if she has ever received messages from another Mac user before.
You've sent her e-mails with pictures before, but only now you're having a problem
Yes, that's correct.
Mail.app offers two settings you can try to manipulate: Edit > Attachments > Always send Windows-friendly attachments, and, Always insert attachments at end of message
I had already tried that and it didn't work.
e-mail client your friend is using
I will find out on Monday when she goes back to work, but I wanted to look at solving the problem firstly from my end.
very likely you're dealing with a problem others have dealt with
Yes, very likely - I searched the site before I posted my own question, and there were quite a number of posts on the same issue.
Again, thanks everyone for your help. Hopefully we can find a solution. I am not making you all grope in the dark just to annoy you!!! I'm just a new Mac user trying to work something out. I am sorry if it seemed otherwise.

I just got a new ipone5c and i can't get the light to go out unless I turn it off. Have tried all the things I read anyone out there that can help me??

I just got a new iphone 5c this is my first smart phone. I have an Ipad so thought it would be easy.
I downloaded the new software don't know if this changed anything. I have only had phone for 4 days
but now the light won't shut off. I have to turn off the phone for it to go out. I did the holding down home
button and start button till apple shows up. I checked to make sure the LED flash for alerts button was off.
I don't know what else to do. Anyone out there have the same problem and have found an answer.
Thank you!

After powering the iPhone off and on, the light goes out but turns back on randomly or immediately after powering the iPhone on?
Since nothing else you have tried has resolved it, try restoring the iPhone with iTunes from the iPhone's backup first.
If no change after that, try restoring as a new iPhone or not from the backup.
If no change after that, the iPhone has a hardware problem.
Call AppleCare or make an appointment at an Apple Store if there is one nearby.

HT1476 my iPhone is only 3 months old and will not charge unless it is turned off and when i try to hook it up to iTunes it says it is an "unrecognizable device" and it will not work!! I have tried the hard reset a hunderd times and that dosen't work eith

please help me!

Clean iPhone charging port with a clean dry toothbrush. Try different good USB Cable. If still problem, all iPhone 4S have full Warranty, make Genius appointment and take iPhone to Apple for resolution of problem.

TS1424 I tried downloading a rental movie from iTunes and received the following message: "We could not complete your iTunes Store request. An unknown error occurred (-42110)

I recieved the above referenced error when attempting to download a movie

Try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HP Officejet Pro 8600: How do I get my printer to print black and white when sending it an email?

Whenever I send my printer an email, it automatically prints it in color. Is there a way to set it so that it can print in black and white?

Hi Beemo,
I see that you're wanting to print in black ink only.
I have a couple of questions for you.
Are you trying to print black ink only while using ePrint?
Are you trying to use black ink only when printing from computer?

My mac has10.5.8 and should be compatible with new HP officejet pro 8600. I can't get it to install for wireless, nor to work with USB cable. Have tried downloading HP install directly from HP and it still doesn't work.

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