Can't update Visual Studio Ultimate 2013 trial from 30 days to 90 days?

Hi,
I can't update the 30 day trial for Visual Studio 2013 Ultimate.
I have followed the instructions to register the product.
But although the message says "license downloaded successfully", the license stays at 30 days.
Any help would be appreciated?
Thanks

Hello jungleburger,
Have you installed any version of Visual Studio before?
For this license issue, please
call 1-800-426-9400,
Monday through Friday, 6:00 A.M. to 6:00 P.M. (Pacific
Time) to speak directly to a Microsoft licensing specialist, and you can get
more detail information from there. You can also visit the following site for
more information and support on licensing issues:
http://www.microsoft.com/licensing/mplahome.mspx.
Actually I think normal steps
http://msdn.microsoft.com/en-us/library/gg442061.aspx would update the license. But if you failed, this may also related to the server.
Best regards,
Barry
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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
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    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Help\v2.1\Setup'; variable = 'help3vs_49_DetectKey'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Help\v2.1\Setup'; variable = 'help3vs_49_DetectKeyExists'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'help3vs_49_DetectKeyExists' to value 0
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'IEsvcVersionExists' to value 1
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'IEsvcVersion' to value '11.0.9600.17631'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\SystemCertificates\AuthRoot\Certificates\3B1EFD3A66EA28B16697394703A72CA340A05BD5'; variable = 'MicrosoftRootCertificateAuthority2010AuthRootExists'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'MicrosoftRootCertificateAuthority2010AuthRootExists' to value 0
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'MicrosoftRootCertificateAuthority2010RootExists' to value 1
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\SystemCertificates\AuthRoot\Certificates\8F43288AD272F3103B6FB1428485EA3014C0BCFE'; variable = 'MicrosoftRootCertificateAuthority2011AuthRootExists'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'MicrosoftRootCertificateAuthority2011AuthRootExists' to value 0
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'MicrosoftRootCertificateAuthority2011RootExists' to value 1
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'netfxfullredist_43_CBSValue' to value '1'
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'netfxfullredist_43_DetectKey' to value '4.5.51641'
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'NetFxFullRedist_InstalledRelease' to value '378675'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'NetFxFullRedist_InstalledReleaseExists' to value 1
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'OS_BuildNumber' to value '9600'
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'ssceruntime_x64_msi_DetectKey' to value '4.0.8876.1'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'ssceruntime_x64_msi_DetectKeyExists' to value 1
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'ssceruntime_x86_msi_DetectKey' to value '4.0.8876.1'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'ssceruntime_x86_msi_DetectKeyExists' to value 1
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\SSDT\12.0\1033'; variable = 'ssdt_lang_detect_enu'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\vs\Servicing\12.0\teamExplorerCore'; variable = 'teamExplorercore_DetectKeyExists'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'teamExplorercore_DetectKeyExists' to value 0
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'VSComponentPathVariable' to value ''
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Updates\Microsoft Visual Studio 2013\vsupdate_kb2829760'; variable = 'vsupdate_DetectKey'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Updates\Microsoft Visual Studio 2013\vsupdate_kb2829760'; variable = 'vsupdate_DetectKeyExists'
    [0354:1418][2015-02-23T13:55:12]i000: Setting numeric variable 'vsupdate_DetectKeyExists' to value 0
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'webdeploy_x64_en_usmsi_902_DetectKey' to value '9.0.1764.0'
    [0354:1418][2015-02-23T13:55:12]i000: Setting string variable 'webdeploy_x86_en_usmsi_901_DetectKey' to value '9.0.1764.0'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Web Tools\Visual Studio 12'; variable = 'WebTools_VS2013_VersionKey'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Web Tools\Visual Studio 2013'; variable = 'WebTools_VS2013_VersionKey_2'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Web Tools\Visual Studio Express 12 for Web'; variable = 'WebTools_VWD2013_VersionKey'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Web Tools\Visual Studio Express 2013 for Web'; variable = 'WebTools_VWD2013_VersionKey_2'
    The last line of my log file contained this:
    [0354:1418][2015-02-23T14:02:26]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No
    I really need to have this up and running as soon as possible. Any help would be greatly appreciated. 
    Thanks!

    Hi,
    By the errors:
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\WebFrameworksTools\Servicing\5.0\VisualStudio12'; variable = 'AspNetWebFxTools_VS2013_Version'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\WebFrameworksTools\Servicing\5.0\VWDExpress12'; variable = 'AspNetWebFxTools_VWD2013_Version'
    [0354:1418][2015-02-23T13:55:12]i000: Registry key not found. Key = 'SOFTWARE\Classes\Installer\Dependencies\Microsoft.VS.Bliss_Core,v12'; variable = 'bliss_core_DetectKeyExists'
    It maybe a registry or administrator issue.
    Please install VS with administrator.
    What's more, it maybe a corrupt registry issue. And you can't install any version of Visual Studio, I think you can use the tool to fix problems that programs cannot be installed or uninstalled. It also can fix the corrupted registry keys.
    http://support.microsoft.com/mats/program_install_and_uninstall/en-us
    Best Wishes!
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