Can't upload pdf into cloud server

I'm unable to upload a 12mb pdf into the cloud server. I've tried drag and drop and the upload button. I've signed out and signed back in but still nothing. The file opens fine on my computer so it doesn't seem corrupt. I'm on a Mac and I'm using Chrome. Has anybody else experienced this before?

Are you able to upload other files? Which OS and browser are you using?
You can examine the network traffic in your browser. Each browser differs a bit, but here is an example with Chrome. From the Chrome menu choose View > Developer > Developer Tools. A window will open in the bottom half of the browser. Select the Network tab and then try the file upload action. You will see a bunch of items but should get a POST call with a 201 return code. Here is a screen shot:
If there is an error you will see a different return code. Possibly you might see no return codes at all.
So please reply with your OS and browser, and a screen shot of what you are seeing. Let me know if you can upload a different file than the PDF. Also I am happy to post instructions for doing this with a different browser if needed.

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