Cancel my subscription [removed]

[removed] I wish to cancel my subscription thank you.
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie

I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie

Hi Susan,
I checked using the email you provided, and there's no history of any orders under that email address. (Then, I removed your email address from you post, since this is a public forum and it's best not to broadcast contact information.)
I'll message you privately, and you can send along your email from Adobe if you'd like.
Best,
Sara

Cancel Adobe Subscription

Good morning my name is Ben Jackson and I need to cancel all of my Adobe subscriptions. Every time I go to click on contact us. Nothing comes up. Please cancel my subscription. I am logged in and the email attached to my account is [removed] Thank you.
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Cancel my subscription PLEASE

I need your help in cancelling my subscription. The options suggested do not appear for me to action. I am being charged for a subscription I did not request to be ongoing. PLEASE CANCEL
[Removed for privacy]

You can visit the link below for instructions on how to cancel your subscription;
https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
In in case you may need more specific instructions, encounter any problems, or for further assistance, you can also contact customer service;
http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Why is it so difficult to CANCEL a subscription to AOLs cyber newspaper, "THE DAILY". It appears to have been made very possible as a scam, so once you give them the automatic, weekly deduction to your credit card or bank account, it's non cancelable!

BEWARE: if you subscribe to AOL'S cyber newspaper (for 99¢ per week),you will have to give them authorization to charge your account weekly vain iTunes/apple account or credit card or bank account. Once you do that you have a better chance having a long phone chat with Oboma about all the people now on welfare, than getting someone to at AOL or APPLE to cancel your subscription. You will get routed all around and put on hold and finally referred to a forum where this has been REPEATEDLY asking ...and, per APPLE, answered. In fact, when you follow the APPLE given link (a live person at APPLE sends you the link by email but can not tell you what to do on the phone) ... And you go to the link, you will find ...as I did and others commented they did too...that the link suggestions do not work to allow younto cancel The Daily!   At this point younwill have over an hour, perhaps 2 (as in my case) invested and STILL NOT HAVE IT CANCELLED.
What incompetence by AOL and APPLE!   Or wait; do you really think this is made so complex, not by incompetence, but by design?
You mean you think AOL ...once the got your account debit authorization working, the want to make it nearly impossible for you to stop them from continuing to "milk the cow"?   They do have a dubious, to put it politely, record onmcustomer care (reason theynlost literally millions of paying "AOL Members" starting about mid 1990's ...and then making AOL free before ALL their "members left".)
Ok, so it is not hard to see AOL doing something like this. I admit. However, with ITunes participating in the billing for "the Daily. Onto your Aplle Account credit card or bank account, do you think the generally ethically run APPLE would participate in the AOL scam too? Why can't or doesn't,t APPLEgive you a straight answer or take care of stopping the itunesnbilling for "The Daily"? Thismismbad enoughmthat a forum has started on the question and APPLE refers youmto that NOT VERY HELPFUL, short, old forum discussion.
Is there a conspiracy here ... A scam?   Or, is there some logical and reasonable explanation?   Absent a such a good explanation, this is class action lawsuit material ...to recover all the amounts deducted from customers who wanted to cancel but did not have the time and endurance to figure out how to cancel.

Yoor post is very confusing. AOL's iPad magazine is called "Editions" and it's free. "The Daily" is put out by TheDailyHolding and is owned by Rupert Murdoch. You've already posted in another thread where the solution was given. Other people seem to have manged to get unsubscribed.
Best of luck.

FAQ: How to uninstall & cancel Premium subscriptions for Adobe Revel

How to cancel Revel Premium and return to the Free Revel version
iOS
If you are an iOS user, please disable automatic subscription renewal for Revel under your iTunes Store account, in the main device Settings app. For detailed instructions please see:
http://helpx.adobe.com/revel/kb/enable-disable-auto-renewal-subscriptions.html
PC or Mac
If you subscribed to Revel via adoberevel.com or www.adobe.com, please cancel your subscription by doing the following:
Go to https://www.adobe.com/account/my-products-services.html#MyServicesHeader
Sign in with your Adobe ID & cancel your Revel subscription
Note: All photos, libraries, and albums created while you were subscribed will remain available to you as an unpaid users of Adobe Revel. The limitations of the free version of Adobe Revel are that you may import only 50 new photos each month, and you cannot create any new libraries or invite any new library partners to collaborate with you.
Steps to download your images from Revel
Please ensure your original images are safely backed up outside of Revel (i.e., backed up on your computer or external storage device).
Please see also FAQ Forum post "How do I download images from Revel"
iOS
Launch the Revel app Select Actions button to enable multiple photo selection. Choose Save Original to Camera Roll
Mac
There are two options:
Enable Keep All Originals in Revel app Settings (Mac only).
         This will download all original images that are also stored in the Revel cloud.
         Images will be saved inside the Adobe Revel Library inside you User > Pictures folder.
         To access the originals via Finder, right-click (mousebutton) or Ctrl+click on Pictures/Adobe Revel/Adobe Revel Library & select“Show Package Contents” from the context
         menu. Photos will be organized by date in one or more sub-folders.
Export one or more photos to the hard disk
        Cmd+click, or Shift+click, or choose Cmd-A to select one or more photos.
        Press Cmd-E or choose the Revel app menu item File > Export # Photos
        Choose to export Originals or Current (edited) versions of the photos.
Adoberevel.com
Log into your Adobe Revel account at Adoberevel.com
Click on the image that you want to download, then select the download icon to save your image
(Note: Currently you can only download one image at a time using the web browser version Adoberevel.com)
Uninstall Revel from Mac OS & iOS
Ensure that you have no images waiting for upload in the status view.
iPad, iPhone, or iPad touch
Press and hold the Revel icon until all of the icons wiggle. Then tap the X in the corner of the Revel icon. That will delete all Adobe Revel from the device.
Mac
Open you Applications folder, and drag Adobe Revel to the trash.
Delete the Adobe Revel application cache. This is inside a hidden folder.
Use the Finder menu Go > Go to Folder (Shift+Cmd+G), and enter: ~/Library/Containers/
Select the folder com.adobe.Carousel.mac and drag it to the trash.
If you do not need to preserve the Adobe Revel Library in your Pictures folder or you are certain that you have the original photos stored safely elsewhere.
Drag the Adobe Revel Library.rvl to the trash, which is located on your boot drive at /Users/<your name>/Pictures/Adobe Revel/Adobe Revel Library.rvl

Hi good day, did you download Adobe CS Premium from online or did u buy the original software in a box? I believe adobe blocked all the installation of the cs 1 versions....you'll have to use adobe cs2. I recently re installed the cs2 version on my windows 7 laptop and it works like a charm. Very easy and quick. if you need help with it, do let me know

Netflix cancelled my subscription for non payment. Itunes took the money from my credit card but itunes did not pay netflix. I am being ignored through apple support and have no netflix. I would sign up with netfix without the apple store but they took $

Dissapointed with apple itunes account

Update.... After a 24 hour e-mail delay, itunes cancelled my subscription with netflix and refunded my money. Itunes also asked me to resubscribe to netfix through them. I called Netfix and had my subsription started again in less than 2 minutes not using itunes. It was so nice being able to talk to someone on the phone with instant satisfaction. Sorry itunes, with today's technology there is no excuse for e-mail delays.

HT201359 How do I cancell a subscription from ITune store? Thanks,

How do I cancell a subscription from ITune store? Thanks,

http://support.apple.com/kb/HT4098
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.

How do I cancel a subscription that is "no longer available"?

I want to cancel an auto-renewing app subscription that seems impossible to cancel. The iTunes subscription management page has no interactive controls except for a “Done” button. The app developer can’t help me, Apple has not responded to my request for support, and e-mail from the iTunes store says the subscription will be renewed on 10/21/14. Details:
About two years ago, I downloaded the Magmic New York Times Crossword app from iTunes to my iPod. I started an annual subscription to that app, which automatically renews.
I lost my iPod, and I have no other Apple devices, so I want to cancel that subscription. Magmic support has been unable to explain how I can cancel my subscription. They advised me that I can cancel the subscription via the app on my Apple device. Because I no longer have any Apple devices or any way of running any Apple apps, this is impossible.
Magmic also advised me to use the App Store subscription management page for my account. Using iTunes on my Windows PC, I found the subscription management page for the crossword app. It shows that my “Daily and Archive Puzzle Subscription (The New York Times Crossword)” expires on Oct 21, 2014. The same page also includes this remark: “This subscription is no longer available.”
I don’t understand whether I need to do anything to prevent auto-renewal on Oct 21, 2014. The only interactive control on the subscription management page is a button labeled “Done”. I don’t see any way to cancel the subscription or stop auto-renewal on that page.
I think I read somewhere that Apple has stopped support for the Magmic crossword app, so I was assuming my subscription would *not* auto-renew anymore. However, just a few days ago, on Oct. 5, 2014, I received e-mail from the iTunes store informing me that my “subscription to The New York Times Crossword will automatically renew on 10/21/14 and you will be charged at that time.” Does Apple really plan to renew my subscription, and charge me, even though the iTunes app store says “this subscription is no longer available” and even though I have no devices on which I can use any Apple app? Is there any way I can cancel this subscription and stop auto-renewal?
I opened an Apple support case asking these questions on 10/7/14. I received an automatically generated reply that said an iTunes Store rep would respond within 24 hours. It’s been about 48 hours, and I have not received a reply. Can anyone clarify these issues for me?

You can also try to reset print prefs on the <b>about:config</b> page.
See:
*http://kb.mozillazine.org/Problems_printing_web_pages
*https://support.mozilla.org/kb/how-print-websites

I am unable to cancel my subscription to creative cloud

I have tried following the instructions for canceling my 12 month subscription to creative cloud (I am currently in the last month), but when I click on the link "Cancel this plan", I get the message:
If you cancel your plan, you will lose access to certain features of your Creative Cloud membership, including certain applications, a higher level of services, and additional cloud storage. At the end of your current paid month, June 13, 2014, your membership will revert to a free membership, and you'll be billed 50% of your remaining contract obligation, as outlined in our billing terms. Memberships canceled within the first 30 days after purchase will be fully refunded by contactingCustomer Support.
To cancel your plan, please contact Customer Support.
So, what hoops do you expect me to jump through in order to actually cancel my subscription?

Chat start time
Aug 9, 2014 2:51:06 PM EST
Chat end time
Aug 9, 2014 2:58:37 PM EST
Duration (actual chatting time)
00:07:31
Operator
Arun Kumar
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Arun Kumar'
Arun Kumar: Hello! Welcome to Adobe Customer Service.
Arun Kumar: Hi Laurel.
Laurel Suess: I want to cancel my subscription please.
Arun Kumar: I understand that you would like to cancel your membership, Adobe.com and related services are experiencing system maintenance( Friday, August 8th 4 pm PST through Sunday, August 10th 12 noon PST). Our apologies for the inconvenience and request you to check back on Sunday after 12 noon PST as our IT/Web team is working on this.
Laurel Suess: This is not convenient. I want to cancel my account, please.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Arun Kumar: I understand your Concern on Subscription cancellation, However our internal application's are not working due to Maintenance and update. We will take care of your Subscription tomorrow if there is any issue related to billing and Cancellation.
Laurel Suess: Please email me a copy of this chat conversation and the address where I can cancel my account when your site is operable.
Arun Kumar: Please check with us after tomorrow midday.
Laurel Suess: Please email me a copy of this chat conversation.
Arun Kumar: I am sorry but this option is no more working, you can Copy the Chat transcript from your end.
Arun Kumar: Is there anything else I can help you with?

I just purchased Adobe Acrobat in order to convert a pdf to an excel program but it appears that it will only convert to Word, not excel? Am I doing something wrong or should I cancel my subscription?

I just purchased Adobe Acrobat in order to convert a pdf to an excel program but it appears that it will only convert to Word, not excel? Am I doing something wrong or should I cancel my subscription?

What happens when you convert to excel?

HT1918 Hi Guys I signed up for Daly Mail Plus and now I want to cancel my subscription. I have signed into ITunes and opened my accounts and I am directed to turn off auto renewal in my accounts section but I cannot find it. Regards Tony

Hi Guys I want to cancel my subscription to Daily Mail Plus. I was directed to sign into my ITunes account and turn off auto renewal. I signed in to account and do not see any headings "auto renewal" on the page.
Hope someone can help
Providence 123

I don't have any subscriptions, but there are instructions on this page for how to turn them off : http://support.apple.com/kb/HT4098 - are they the instructions that you were following ?

Help me cancel my subscription please

I was told to come to customer service to cancel my subscription so if there are any representatives that could do that for me I would really appreciate it

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How do I cancel my purchase, remove the program an information in order to receive my money back?

How do I cancel my purchase, remove the program an information in order to receive my money back?

Hi Technoterri,
You can manage your account by logging into adobe.com and taking the following steps:
*Sign in the top right corner using your Adobe.com credentials
*Click on your name (same location) and select ‘My products and services’
*From there you can check on your status, log in/account info, etc.
Let us know if this helps!
Kind regards, Stacy

Unable to open PDF files in Reader after canceling Acrobat subscription

Dear Adobe,
I have a case# 0185794056. It involves a purchase of Pro XI and a cancellation shortly after. Since the cancellation of Pro XI, I have had difficulties accessing Reader. When I click to open a file in Reader, I receive a message stating I need to renew my Pro XI subscription. What can be done?
Sincerely,
Brian Razak

Hi Brian,
If I understand correctly, you're double-clicking a PDF in hopes of opening it in Reader, but it opens (or tries to) to open in Acrobat Pro, instead. Is that the case?
Did you uninstall Acrobat Pro after canceling your subscription? If not, I would start there. Or, you could also associate the PDF filename extension with Reader, instead of Pro (the steps vary by operating system).
Please let us know how it goes.
Best,
Sara

Cancel my subscription [removed]

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