Cancel serial number

Dear all,
i was created serial number for material and assigned it to the material but this serial number was wrong now i want to delete this serial number and assign new one

HI Mohamed,
you can change the serial number using transaction IQ02.
Specify the Material Number and the serial number (that you had wrongly created) . Press Enter.
Now from Menu select EDIT --> Special Serial No functions --> Change Serial no.
A pop-up dialog box will appear, change the serial number with the correct one and save it.
Hope it will serve your purpose.
Regards,
S Anand

Similar Messages

Cancelled Serial Number for Photoshop CS4 Extended

In 2010 I purchased a copy of Photoshop CS4 Extended. I have been using it happily ever since until last weekend when I made the mistake of upgrading my PC to Windows 8. I reinstalled Photoshop and all worked well until a few hours later a message came up saying that my Serial Number was invalid. I contacted Adobe on-line chat service and went through my problem in detail. They confirmed that there system was saying my SN was a fake. I was asked to contact the Piracy department which I did sending them scanned images of the CDs and packaging showing the serial number etc. That was at the beginning of the week and I am now left with a locked out application and no way of escalating the problem. I have been told that eventually the piracy whiz kids will contact me.
Has anybody had this problem before and does anybody know how I can actually talk to a living being in Adobe. I have spent hours trying to find a telephone number that I can use to contact the piracy department.
It is just as well photo editing is not my main job!! The kids would be starving.

Vanwell did you purchase the software originally from Adobe? If not have you tried contacting the reseller who sold you Creative Suite 4?
Our piracy team will likely investigate the details but it is likely you will need to work with the seller of the software if you wish to obtain a refund or be compensated for your purchase.

S David I have 2 licens for cs5.5 and have serial number . I cancelled if from my computer (windows 8 operation system) i just purchased a mac i mak all in one computer and want to install my cs5.5 on it ... i need a download link to do this can you help

I have 2 license for cs5.5 I am using one on my Windows 8 operating system... the other I cancelled and want to put it on a new apple operating system /... can you give me the link to down it to my new apple all in one computer??? Please HELP> send download link or call me 2 850.501.1499 mor send seperate e-mail to [email protected] THANKS DAVID

Hi David,
I would like to inform you that if you have a Mac serial number with you, only then you would be able to activate it on your Mac machine.
Here is the download link for the same.
Adobe CS5.5
Thanks,
Atul Saini

Cancel insp.lot for batch material with serial number?

We have a problem with an inspection lot....
A few months ago we made a goods receipt for batch material... it ended up in Q- stock.
The weeks went by and the material was changed ito a serial number material... that process works fine...
But now we want to scrap the material that is batch-handeled ... the inspection dont want to let go.. it want serial numbers... even if I create serial numbers for this the inspection lot
dont let me register any numbers.. So I cant cancel/delete it... And after all I just want to scrap the batch...
Can someone help me?
// Andreas

if stock of that material with serial numbers exist, then scrap that stock and disable the serial number for the material by deleting the serial number profile in the work scheduling view of the material master.
then try cancelling the inspection lot. After cancelling the inspection lot, activate the serial number for that material again and bring back the scrapped stock into the unrestricted use.
Note: please advice the users not to post any stock for that material till you complete this or else block the posting t.code for all the users.

Cancelled PS CS6 subscription copy won't let me enter my retail serial number

I bought a Photoshop CS6 subscription a week ago, then decided I'd rather have the retail version. I have the appropriate retail copy, with a serial number in the box.
I called Adobe to cancel my subscription, and it's marked as cancelled now, though the cancellation email says I can continue using the subscription until next month.
I deactivated Photoshop, expecting that I'd then be able to enter my retail serial number, but when I try to license it, it doesn't even let me enter a serial number - it just detects the (just cancelled today, but still active) subscription and says thanks very much.
I'd like to enter my retail serial number without waiting a month for the cancelled subscription to fully go away.
I appreciate that this isn't exactly a terrible problem to have, and it's not a big deal. But is there any way to force it to let me enter my serial number, even though the subscription is still active? I'd prefer to avoid uninstalling the downloaded subscription copy, and reinstalling from the (ugh) DVD in the retail box - especially if that one will just pick up the subscription too!

I found the answer myself:
1. Deactivate Photoshop (via its Help menu) over the internet.
2. Quit and relaunch Photoshop. It will now think it's the Photoshop Extended Trial version, and it'll ask to register the trial with your Adobe account. Don't do that.
3. Quit and relaunch Photoshop again. It will say you have 30 days left in your trial, and you can either click the "License" button or "Continue Trial". First, disconnect from the internet (switch off your computer's wifi, or such - make sure there's no internet connection).
4. Click "License". It will fail to connect to Adobe, and will then give you an "Enter Serial Number" option.
5. Enter your serial number, reconnect to the internet, and submit the serial number. Let it register the serial number to your Adobe Account online.
6. Quit and relaunch Photoshop one more time, and you're done. Your Adobe Account online will show your new Photoshop serial number as registered.
Whew. But at least there was no need to wait a month, or to uninstall/reinstall.

I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

I ask for help, I can not cancel a monthly subscription to Adobe.
contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge?

Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Have you done a Forum search?
How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
Contact Customer Care

Serial number status problem at cancellation of GR

Hi,
System is giving error message at the time of cancellation GR---->"SERIAL NUMBER STATUS CAVL IS ACTIVE".
I have assigned the same serial number,which i had used at the time of goods receipt.
please provide me the solution for this serial number status.
Regards,
Ramky.

I suggest you <a href="http://service.sap.com/notes">search for relevant SAP notes</a> with keywords "IO201" and "return delivery". There are a few correcting errors in this area.

I can't find a serial number...so how can I cancel Adobe ExportPDF ???

I can't find a serial number...so how can I cancel Adobe ExportPDF ??? Please Refund my money! I am not satisfied. This product is useless to me. I do not want it.

Hi Stazia,
We are sorry to see you go!
You can manage your subscription by visiting Adobe.com and clicking 'Sign in' at the top-right corner. Enter your Adobe ID credentials. After you're logged in, click on 'My Subscriptions and services'. Here you can stop billing for your subscription.
Let me know if you have further questions!
Regards, Stacy

HT1349 I am receiving emails on my Dell computer/Microsoft XP software that are addressed to my deceased husband. How can I cancel that account? I don't have any idea as to what hardware product serial number is.

I am receiving emails on my Dell computer/Microsoft XP software that are addressed to my deceased husband. I don't have any idea as to what the hardware product serial number is. How can I delete the iCloud account?

You can't delete an iCloud account, you can only stop using it. Is email addressed to him coming to your email address or his?

From Windows 7 to Windows 8 serial number does't work anymore. Adobe say no to tech help for CS4 can anyone help?

You are now chatting with 'Sanjay'
Sanjay: Hello! Welcome to Adobe Customer Service.
Sanjay: Hi rodney.
rodney beynon: this is the forth time I have log on to this forum
Sanjay: Could you please elaborate the exact issue you are facing so that I can assist you better?
rodney beynon: Apprantly my enter key does not send this text to you
rodney beynon: whtn I try to log in to cs4 it makes me enter my key and after I do is
rodney beynon: it says it won't let go any farther
Sanjay: I would like to inform you that CS4 is a perpetual product you have no option to sign-in there.
Sanjay: Are you referring to subscription?
rodney beynon: I don't know what you mean by perpetual
rodney beynon: IT worked fine until I canceled the cloud
rodney beynon: I went from windows 7 to windows 8 at the same time.
Sanjay: Please allow me 2-3 minutes while I will pull up the account details.
rodney beynon: Please do
Sanjay: Okay.
Sanjay: Thank you for staying online. I checked and see that there is no active subscription to Creative Cloud under your Adobe account.
Sanjay: May I have the serial number of the CS4 product you are referring to
rodney beynon: I have been using my cs6 production suit but I want to use my cs4 suit on my pc
Sanjay: May I have the serial number of the CS4 product you are referring to?
rodney beynon: this is right off the box …..
Sanjay: Please allow me 2 minutes while I will pull up the product registration details & Activation history.
Sanjay: Thank you for staying online.
Sanjay: I checked and see that the serial …. is for Design Premium CS4 (upgrade version) and is for Windows OS.
Sanjay: You can install it on MAC.
Sanjay: And when you install Design Premium CS4 (upgrade version) you'll be asked for previous version SL.
rodney beynon: you want me to install my pc version on my mac?
Sanjay: Sorry for the typo.
Sanjay: You can't install it on MAC.
rodney beynon: I still have my pc and it won't work.
Sanjay: May I have the complete error message you get?
rodney beynon: this will take a minute
Sanjay: Yes sure.
rodney beynon: IT SAYS: "Our records indicate that your serial number has been setup on two machines already.
rodney beynon: which is not true
Sanjay: Thank you for the info.
Sanjay: Do you have any option to "Try again"?
rodney beynon: I have been taking to you people about for months. What option do you want me to try?
Sanjay: I see that it's more of a technical issue and technical support is available only for current versions (CS6)
rodney beynon: I restored windsow 7 and went in and deactivated like you asked
Sanjay: Support is always available via forums and support portal for older versions:
Sanjay: http://forums.adobe.com/index.jspa
Sanjay: You may post your questions there for answers.

Error "The serial number is not valid for this product" | Creative Suite

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How do you uninstall Photoshop from one computer and retain the serial number?

I purchased Photoshop CS4 a few years ago which allowed me to use the serial number on two computers, however the initial laptop I installed it on suffered fatal injuries and couldn't be recovered. The problem is that Photoshop is still technically installed on it, therefore the serial number can only be used once more.
I've since bought a new laptop, and PS is installed, but I'm wanting to install it (and use the serial number) on my work computer which the program will not let me do. Is it possible to cancel out the serial number used on that first broken laptop so that I can install it on my newest one?
Thanks

Hi Frank,
Usually that kind of thing is possible, but since you no longer have access to the crashed system, it's not something you can do yourself... Only Adobe customer service can help since they control what's activated for your license in their database...
So your best bet is to contact them and see what they can do - for example resetting all activations of your serial number, so you then start over from scratch (and can reactivate as you desire).

I can't find my serial number for ARA, here is my order info

can't find my serial number, is there someplace to go and get it back?
                                       INVOICE RECEIPT
Dear Apple Customer,
Thank you for shopping at the Apple Store!
If you have already paid for your purchase, please retain this invoice receipt
for your records.
If you need to send payment to Apple, please reference Apple's Invoice Number on
your remittance. After remitting payment, please retain this invoice receipt for
your records.
Invoice Number:
Invoice Date:            08/02/05
Web Order Number:
Reference Date:          08/02/05
Amount Due:              .00
Customer P.O. Number:
Sales Order Number:
Customer Number:
Terms:                   Credit Card
Sold To:                                 Ship To:
Robert                                    Robert
Item Product   Product Description       Total   Total   Unit       Extended
      Number                              Ordered Shipped Price      Price
001 M9954Z/A APPLE REMOTE DESKTOP 2.2 1       1       499.00     499.00
Subtotal                499.00
Tax                      41.17
Shipping Charges
TOTAL USD              540.17
Questions? Call 800-676-2775 Mon-Fri 7am-10pm, Sat-Sun 9am-6pm CT
Salesperson Contact Entry Date Ship Date Routing
              BD      08/02/05   08/02/05 FED EX GROUND
                  Your Visa XXXXXXXXXXXX1630 has been charged$      0.01
                  Your Visa XXXXXXXXXXXX1630 has been charged$    540.16
                  For a total of $    540.17
TERMS & CONDITIONS OF SALE
                                                                         der
ORDER STATUS. For order status information, you may visit
http://www.apple.com/OrderStatus or navigate to http://store.apple.com/ and click
the "Your Account" button to view the status of your order.
U.S. SALES ONLY. The Apple Store sells and ships products only within the
continental United States, Alaska, and Hawaii. No shipments can be made to APO or
FPO addresses, United States territories, or addresses outside the United States.
You may not export any products purchased at the Apple Store.
SALES TO END USERS ONLY. The Apple Store sells and ships products to enduser
customers only.
RETURN & REFUND POLICY. If you are not satisfied with your Apple purchase of a
pre-built product, please call 1-800-676-2775 for a Return Material Authorization
(RMA) request within 14 calendar days of the receipt of the product. If the item
is returned unopened in the original box, we will exchange it or offer you a
refund based on your original method of payment. The product must be returned to
the Apple warehouse within 14 calendar days of the issuance of the RMA. All
products must be packed in the original, unmarked packaging including any
accessories, manuals, documentation and registration that shipped with the
product. A 10% open box fee will be assessed on any opened hardware or accessory.
If you purchased your order using an Apple Instant Loan or an Apple Business
Lease, you may be asked to provide a major credit card (Visa, MasterCard,
American Express, or Discover) for Apple to assess the 10% open box restocking
fee.
Please note that Apple does not permit the return of or offer refunds for the
following products:
   1. Product that is custom configured to your specifications
   2. Opened memory
   3. Opened software
   4. Electronic software downloads
   5. Personalized iPods
   6. Software Up to Date Program Products (SW upgrades)
NOTE: Apple recommends that you (1) use a carrier that offers shipment tracking
for all returns and (2) either insure your package for safe return to Apple or
declare the full value of the shipment so that you are completely protected if
the shipment is lost or damaged in transit. If you choose not to (1) use a
carrier that offers tracking and (2) insure or declare the full value of the
product, you will be responsible for any loss or damage to the product during
shipping. Please note that the United States Postal Service (USPS) offers limited
tracking capabilities and that there is a 30-calendar-day waiting period before
the USPS will initiate a trace.
DEFECTIVE ITEMS. If you discover what you believe is a product defect for any
Apple-branded product, please contact Apple Care Technical Support at
1-800-APL-CARE (275-2273). Such a defect, if any, is covered under the terms of
your product's warranty. Please refer to the warranty information and other
supporting documentation that came with your product. (See Product Warranty
section below for specific information about Apple's product warranties.)
If you discover what you believe is a product defect for any third-party product,
please contact the manufacturer directly for information regarding the
manufacturer's warranty.
PROOF OF PURCHASE. This receipt is your proof of purchase from Apple.
CUSTOM-CONFIGURED PRODUCT. We are pleased to offer product that is
custom-configured to your specifications, and we encourage you to review your
order carefully. Since the product is built to your specifications, the order
cannot be changed, modified, or canceled once your order is in production.
SUPPORT PRODUCTS. Support products (such as the AppleCare Protection Plan) are
subject to the terms and conditions that accompany those products. By requesting
services under those products or completing and returning to Apple any
accompanying enrollment forms, you agree to the terms and conditions that apply
to those products. Those terms and conditions take precedence over any
inconsistent provisions in these Terms & Conditions of Sale.
SALES TAX. Apple Store purchases will include sales tax based on your shipoing
address and the sales tax rate in effect at the time your order is placed. If you
phone in your order, the Apple Store sales representative will provide an
estimated dollar total of your order, including tax and any applicable shipping
charges at the time you place your order. If the sales tax rate for the state to
which your order is being shipped changes before the product is shipped, the new
tax rate in effect at the time your order was received in our system will apply.
The proof of purchase that Apple mails to you will include any applicable sales
tax.
PRICES. The Apple Store endeavors to offer you competitive prices on current
Apple products and selected refurbished and clearance products. Your total order
price will include the price of the product (on the day of shipping) plus any
applicable sales tax and shipping charges. Apple reserves the right to change
prices for products displayed at the Apple Store at any time.
Should Apple reduce its price on any shipped product within 10 calendar days of
shipment, you may contact Apple Sales Support at 1-800-676-2775 to request a
refund or credit of the difference between the price you were charged and the
current selling price. To receive the refund or credit you must contact Apple
within 14 business days of shipment.
PRODUCT AVAILABILITY. Given the popularity of some products, Apple may restrict
the number of such items that you may purchase. Any product limit restrictions
will be posted on the Apple Store web site. This information is subject to
change.
PRODUCT WARRANTY. The sole warranty for Apple-branded product shall be Apple's
standard Limited Warranty as set forth in the documentation that accompanies each
Apple product.
Non-Apple-branded/Third-party products are sold "AS IS" by the Apple Store, but
may be accompanied by their manufacturers' standard warranties. "AS IS" products
are sold by Apple as is, where is, and with all faults, and without express or
implied warranties from Apple. If you have questions about any manufacturers'
warranties that accompany such products, please call 1-800-APL-CARE (275-2273).
OTHER TERMS AND CONDITIONS.
- Apple is not responsible for typographical errors.
- Apple reserves the right to change the terms and conditions of sale at the
Apple Store at any time.
- Title and risk of loss to all products will pass to you on delivery.
- All sales at the Apple Store are governed by California law, without giving
effect to California's conflict of law provisions.
- No Apple employee or agent has the authority to vary any of the Apple Store's
policies or the terms and conditions governing any sale.
- Additional terms and conditions may apply to Education customers purchasing for
personal use. Please refer to the Education Individual sales policies located at:
http://store.apple.com/Catalog/US/Images/salespoliciesEdIndividual.html
02-USA-CONS-04-04-05
<Personal Information Edited by Host>

Don't post order information or other personal information here. We're all just fellow users here - you are not communicating with Apple when you post here - and so posting such information just risks your privacy. I've asked the Hosts to remove all the private information from your post.
The serial number was included in the box ARD came in; the Apple Store will not have a record of it. If you've lost the serial number, you'll need to purchase a new copy of ARD, probably a good idea anyway since 2.2 won't run on any version of Mac OS X since, if memory serves, 10.4. It's a lot cheaper through the Mac App Store than it was back when you first purchased.
Regards.

My CreativeCloud manager won't connect to the internet. As a result it can't verify my serial number for Adobe Acrobat XI.

I followed the trouble-shooting steps for this issue, to no avail (Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC). The back story is that I was an independent contractor working for a company and had my own CreativeCloud account. I've since been hired and my boss has opted to purchase a license for Acrobat instead of a CC subscription. He bought the license a few months back, right around the time I cancelled my subscription. But now, the machine I have been using this whole time (PC, Windows 7) is saying I need to renew my subscription when I attempt to run Acrobat. When I click the links, 'Subscription Manager' or 'Have a different Adobe ID?', I get a spinning wheel that eventually times out and tells me 'Please connect to the internet and retry'. At one point I uninstalled the program and reinstalled it, at which point it asked me for a serial number, which I have. I entered the number and as it was trying to verify, it timed out and gave me the same 'Renew your subscription' message.
Any help would be greatly appreciated. This has been very frustrating.

Hello - Is the issue still pending

Serial Number error while posting UD

Hi all,
I am getting an error message "Serial number xxxx not suitable for movement type". "Serial number xxxx cannot be used here" while making usage decision for an production material. The error is happening only for the particular GRN. The GRN was done for 251 quantity and the problem is with 97 serial numbers only, for the 154 quantity system did not show any error message.
First I tried to change the status and update stock details for the serial number thru' IQ02 but there also getting an error message business transaction not allowed.
Could not change serial no. profile in material master as the particular material has open production orders. Tried to cancel GRN for the material but system is giving the same error "Serial number xxxx not suitable for movement type". "Serial number xxxx cannot be used here". Tried to do posting using the t.code MI10 but there also getting the same error "Serial number xxxx not suitable for movement type". "Serial number xxxx cannot be used here".
I tried to replicate the error message in development and quality system but could not as system is working fine. The problem occurred only for the select set of serial numbers and not for all.
When I checked in SCN got an sap note 1229108 in which it is mentioned that the error could be because issuing SL is not mentioned in the order.
I would like to know whether we can apply sap note directly in production system or not.
Regards
V. Srinivasa Ranganath

Hi Shyam,
The "97" serial nos are assigned to the same material only. The problem is when the 251 serial numbers were entered at the time of posting GRN, system is updating the stock details only 154 serial numbers only. So when we try to posting in QA32 for 251 quantities system is giving an error "Serial number cannot be used here", "Serial number is not suitable for movement type". Tried to reverse GRN but system is giving same error message.
Tried changing the status and then update the stock details for 97 serial numbers, system did not allow to enter the stock details. Checked for SAP notes, but they are all already updated in the system. Kindly let me know if I am missing any step or doing something wrong.

Cancel serial number

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