Cancel Subscription doesn't work !!!

1) On a expired Skype Number subscription, Skype keeps trying to charge the Credit Card 2) Even worse, it doesn't let the end user remove the Credit Card. It claims that it is required to cancel subscription first, but when the option is selected, nothing happens! 3) Hence, the subscription cannot be cancelled and the credit card cannot be removed. 4) The Support Contact Page doesn't offer an option to report issues like this. What is going on here?????  

1.  Skype numbers are subscriptions so they will renew.  The renewal is billed 3 days before the subscription ends and continues to attempt to bill with the information on file for those 3 days.  If the payment doesn't go through it will resort to cancelling the subscription due to non-payment. 2.  You need to add a new credit card or cancel the subscription.  You can add a new credit card at any time.  You can cancel the subscription at any time.  If for some reason certain buttons don't work right, try another web browser.  The issue may exist with your web browser or a plug-in you have installed. 3.  You can't delete any credit card in use by a subscription unless you cancel that subscription.  If  you have another credit card on file you can switch payment of that subscription to that credit card.  You will then be able to delete the card on file as well.  This is rather common and makes sense to me.  Paypal subscriptions work the same exact way. 4.  You can contact Skype Customer Service but I believe that they may just walk you through the same exact process.   Skype Customer service can be contacted by filling out a Support request options on the Support Request page. https://support.skype.com/en/faq/FA1170    

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