Cannot access directory services

cisco unified call manager 5.0(4) services like corporate directory and logout service,keep on hanging periodically,when this happens it also affects the logout service,any ideas ?

Hi stingray34,
This issue may occur if TCP/IP filtering is configured to permit only port 80 for TCP/IP traffic. Plese try the following steps to solve this issue:
Port 389 is used for Lightweight Directory Access Protocol (LDAP) connections. This port is blocked if TCP/IP filtering is configured incorrectly. By default, TCP/IP filtering is configured with the
Permit All setting. To verify and correct this setting:
Right-click My Network Places on the domain controller on which you cannot start Active Directory Users and Computers, and then click
Properties.
Click Internet Protocol, and then click Properties.
Click Advanced.
Click Options.
Click TCP/IP Filtering, and then click Properties.
For the TCP/IP Port setting, click Permit All.
Restart the computer. This opens all TCP ports, including port 389.
Regards,
Lany Zhang

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<BLOCKQUOTE>quote:<HR>Originally posted by sarantos:
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Message was edited by:
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