Cannot access live chat in AT&T and Magic Jack

Blank window opens...but nothing else appears.

How is Firefox related to AT&T and Magic Jack? Is Magic Jack made to work with a web browser?

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Users cannot access removable devices after you enable and then disable a Group Policy setting in Windows 7 64 Bit

Users cannot access removable devices after you enable and then disable a Group Policy setting on Windows 7 64 bit machines.
on the 32 bit machines I was able to apply this hotfix
http://support2.microsoft.com/kb/2738898
But it will not install on 64 bit machines.
Is there a hotfix for 64 bit? If not, what is the work around?
Thanks!
Robert

Select "Show hotfixes for all platforms and languages", then download x64 hotfix:
Please take a moment to Vote as Helpful and/or Mark as Answer where applicable. Thanks.

How do I adjust incoming sound for Skype and magic jack

How do I adjust incoming sound for Skype and magic jack. Out going sound is great.

Hi, domiboy.
Thank you for visiting Apple Support Communities.
Here is some information that you may find helpful.
Adjust audio
Cheers,
Jason H.

How to keep live chat window from minimizing and stay open while browsing on tab

while using a live chat window and trying to also access information on the same tab I have it open in or any other tab, the chat window minimizes to the tray and does not reopen automatically. To open you must re access it from the tray and as soon as you search elsewhere for info, it minimizes again! Very annoying when trying to troubleshoot and get help through a chat window. I want the window to stay open so I can access the information I need and chat at the same time.

When you say chat minimizes to the tray, do you mean the Windows "notification area" or "system tray" down on the Taskbar, or a tray within Firefox itself, for example, created by an add-on and positioned on the Add-on bar (which is a feature which can be added by an add-on)?

Hi, i cannot access my group of tabs anywmore, and i lost my tabs !

i don't know if it's the change to Ffx 8 but I got an update yesterday. Some time afterwards i hit ctrl+ stg (accidentally, of course, i wanted to do ctrl+ F5 but it didn't end like that :), and all my open tabs not on the screen were gone, and i was left with the 6 or 7 tabs you can actually fit in the window. WORSE, since then i cannot access my groups of tabs (which i really need for work !). And every time i try to hit the "organize my tabs" button, i got an error message, with th following script "resource:///components/nsPrompter.js:68" not working. Is there a way i can get back to my group of tabs? thanks a lot for the help !

If you registered it, Adobe would have a record of it. Beyond that there
is nothing anyone here can do to help you.

O2 Live Chat- waste of time and full of empty promises and lies.

I just wanted to share with you my experience of 'problem resolution / customer care' with o2. This post is directly linked with my as yet unresolved previous post titled 'lack of support from o2 when things go wrong.' Although this is shown as resolved, trust me, it is not !! Below are exerts from the 'Live Chat' sessions that I have had with o2. For fun, you could play spot the offer of a promise, and then try to find where this has been upheld by o2. (to save you wasting your time looking, I'll tell you now, there are none) Thought the matter had been resolved, it looks good, but looks can be deceiving……….o2: I've arranged the credit amount for you.o2: I've forwarded your details to our Support team and filled the Consumer credit request form for you nowo2: And I'm waiving off the amount of cancellation fee £104 for you now.o2: Please be with me while I do this for you now.Me: ??? that is great. I really do appreciate your help. I'll stay connected.o2: Thanks.o2: Thanks for your patience and I'm sorry for the delay in getting back to you.o2: I can appreciate how frustrating this may be for you.o2: I've done this for you now.02: This will be processed for you in next 3 days and You'll receive the credit in the next bill .o2: Yes, be assured and you can trust me. I've personally arranged this for you now. I hope I've resolved your query to your satisfaction. After seeing that the money has NOT been refunded onto my bill as of yet……………………. o2: Thanks for waiting.o2: You'll receive the refund in next bill.Me: So what does this mean, that you will take 105 from my account on 2nd May and then refund it a month later?o2: Yes.Me: But that is crazy, you have not claimed the money yet, so still have time to apply the credit and thus cancel the bill. Why should you have 105 pounds of my money for one month, when you have already agreed to refund it? This just does not make sense.o2: It's already generated and the request is also been made.o2: I'll request you to call our customer service number for the same. The next month and the next bill, and ………………………… still no refund……….. o2: I'm sorry the refund isn't showing on your account. I understand that this has been stressful for you. Don't worry, I'll ensure that after today, this is sorted for you once and for all.O2: Ken, your details on the previous contract were with phones4u and I'm not able to refund it on that account at the moment. I can see the bill for the termination charge though.o2: Now, would it be fine, if I put the credit on your current account that you've signed up the new contract for?o2: This credit balance can be adjusted with your future bills or I can transfer it to your bank account directly from my end.Me: can you please transfer it directly to my bank from your end please, as it has been outstanding now for over a month, and I don't want it outstanding for longer.o2: Yes, absolutely. I'll do this for you.Me: Thanks, and out of interest why did (previous o2 customer care employee) not do this at the start. Either this or just cancelled the bill that had been created for this amount. This would have saved a lot of time and stress on my behalf in having to chase this now for the third time-albeit I will state again (third customer care employee who I am talking with today) that I know this is not your fault- but I am sure you can understand me being unhappy about this.o2: What I'll do for you is keep an eye on your account from my end and ensure that the credit balance is in your bank account immediately after the next bill is adjusted.o2: Yes, I can understand that this has been stressful for you Ken and I'm sorry that (previous o2 customer care employee) didn't do this for you.o2: I'll try my best to get this transferred to your bank account as soon as possible. I'm sorry for the trouble you've had to go through to get this sorted. Please give me a chance Ken and I won't let you down.Me: Okay, I'm happy to do that, but do you have a time frame for this being sorted. I appreciate that you are doing your best, but the phrase 'as soon as possible' is rather open ended.o2: I'll email you by the end of day to tell you when the amount will be in your bank account. Would that be fine? Despite the ‘Please give me a chance Ken and I won't let you down,’ no e-mail and no refund to my bank account so here we go again……………………………… o2: I've checked and can see that we have already credited the £105.50 to your O2 account which is still in the recent charges section of your bill and will reflect on your next bill.Me: okay, but as per my chat with ??? , that will be another month and ??? said that he could / would arrange to have the money paid back into my bank accountMe: He also said that he would send me an e-mail later that day re when the money would be paid back. However, by the looks of it this has not be done, because I certainly have not received any e-mails from ???.o2: I'm sorry, you'll have to call us on 202 free from your phone to get the amount transferred onto your bank account as due to the security reasons, the bank account details can't be shared online.Me: Can you provide me with details as to who I should further my complaint to, and do you have a legal department that I should contact if I proceed with this to the small claims courto2: I'm really sorry ken.o2: I can understand now what you are feeling.o2: But please don't take us wrong. I'll definitely add a note to your account and will see that your complaint is soon resolved.o2: You can email our complaints team [email protected]: Will someone from your complaints dept be able to call me tomorrow. If they can then I will happily speak with them. But I feel that I would be wasting my time to contact / e-mail them.o2: As I'm from an online chat team, I won't be able to arrange a callback from them.o2: But I'll request you to call us on 202 free from your phone and you can speak to a manager and resolve your complaint. The above are exerts only from the live chat sessions thus far, as I would not want to post the whole sessions for fear of crashing the system. I have also removed employee names, as I believe that o2 do this anyway when they edit these posts. Please let me know if you have received poor service also, as I am currently seeking to take this further and one option could be to contact someone such as Watchdog from the BBC, thus others may not end up with o2 and this level of poor service.

Couldn't have put it better myself. I have a 24 month contract with O2, £37 a month for the iPhone 4s. My iPhone 4s was faulty, Apple advised me it was a common hardware problem they were aware of and that I should contact O2. The first advisor I spoke to was very helpful. Agreed to swap my phone for a reconditioned 4s free of charge. I asked if I could pay extra for the iPhone 5 and he agreed to sell me a reconditioned handset for £75 and a doorstep swap for my old phone. At first I thought this was fantastic and said yes. Later on, my partner reminded me that I'm paying £900 for a 2 year contract, and for a phone that is supposed to remain fit for purpose for that period (as per the Sales of Goods Act). I started to think they should have provided me with a brand new phone as the fault was not due to me, but due to a common hardware issue. I became even more annoyed when I realised £75 for a second hand phone on top of what I'm paying in my contract was crazy. I contact O2 and explained this matter at length. No joy. Now - that problem might be a matter of opinion, but what happened next was disasterous. The following day I met with the delivery driver, who handed me a grubby iPhone 5 - no case, no box, not so much as a plastic bag. It was covered in some kind of white dust/powder and dirty with fingerprints. The more I looked at the phone the more I felt I'd been dooped. When I went to charge the phone, I realised my old iphone 4s charger didn't fit. I had no idea I needed a new charger and nobody advised me. When I went to insert my sim card, I realised that wasn't going to fit either. No one had advised me. I didn't even get the fork to open the sim card slide. So there I was, stuck without a phone. I opened the live chat. After explaining myself at length, I got a series of "Please hold while I do my best to try to sort this problem for you now" and loads of other cheesey meaningless lines. By this stage I was furious. When the person came back to talk to me, he advised I borrow a friend's charger to use my phone. I explained there was no one and I needed to use my phone that night. I also explained about the sim card, and the dirty phone and lack of box etc. They kept fobbing me off and telling me they would send me a charger, totally ignoring the fact this transaction was unacceptable. I got nowhere, so I hung up. I went to the O2 store to get a nano sim. I explained the situation to the advisor, and he told me to go home and use the Swap My Sim page. Given that I'd explained the entire situation to him, I expected everything would be ok. No. Turned out I needed my old phone and old sim to do this. Back to the live chat. I explained the whole situation to the new advisor and hoped for the best. I went round in circles with him for about half an hour before he got the gist of my issue. That seems to be the general vibe from live chat - round and round in circles, nobody listenting properly and cheesy lines like "my heartiest thanks". My whole situation has made me think I'll leave O2 when my contract expires. Better with a tin can and a string.

Cannot reach live chat for a Photosmart 7520 connection issue

I am trying to reach live chat for a connection issue which I dealt with last week with my Photosmart 7520. I have case number and my printer is under warrenty.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Live Chat App for iPhone and MAC

Have you tried Live2Support's live chat app for MAC, iPhone and iPod?
Live2support launched live chat app for MAC, iPhone, iPad.
http://www.live2support.com

hi
i lost my iphone 5 ,can u help me to find out it?

OS X Server and Magic Jack

Hello,
I'm considering purchasing a Mac Mini running Snow Leopard Server in the near future. I've always wanted a small server for my home and the Mac Mini seems to be what I'm looking for. I'm currently using Magic Jack and I love it. I have the Magic Jack plugged into a USB port on an old XP PC. The Magic Jack also works well on my MacBook Pro running Leopard. Does anyone think I'll have any problems using my MagicJack on the MacMini running Snow Leopard Server? The Magic Jack support page just says it's compatible with Intel Macs. I have a feeling it won't be a problem but I wanted to double check. Since the Mini is a small quiet server, I thought it would be a good idea to use it to run my Magic Jack along with the other services I plan to use it for. Any help you can give is greatly appreciated.
Message was edited by: awesome7
Message was edited by: awesome7

Off-hand, the only significant differences between the client and server versions are the lack of Boot Camp, the lack of some Bluetooth controls, and the addition of the server management tools. Nothing that would likely be within the purview of some software that chats with a USB dongle, in other words.
I'd be surprised if there were issues with this magicJack product, and other VoIP packages including the Skype and Asterisk PBX software, and such packages do work.
Regardless, you'll want to research this question with the support folks that are involved more directly with the product, rather than asking folks (like me, for instance) that generally aren't using the product that is of central interest.

Skype and magic jack on same modem connection

I have been using Skype for years on my laptap computer and have had few problems. I recently purchased a Magic Jack and have plugged it into the modem that serves my computer. Skype continues to work fine on my computer, but when someone calls my Magic Jack number they get a message saying "the person you are trying to call is unavailable." The phone doesn't ring on my end. I'm wondering if Magic Jack thinks the line is busy when my computer is online. I have Skype set so it is connected whenever I am online. Both systems are plugged into the same landline.
Any suggestions? Ideas?
Thanks

You could run Virtual PC for Mac 7, but by the time you bought the software and a copy of Windows to run on it, you'd be better off buying or building a basic computer to run Windows on, or use the money toward buying an Intel Mac. Doing the latter would mean you could just use the Magic Jack natively, no Windows need be involved.

I get problem loading page (error 404) it says the page cannot be found when i try to access the game Mobsters through my mysapce account and i cannot access it no longer through firefox and i want to find out why i cant, can you guys please help?

i cant access my mobsters account through myspace. every time i try to access it i get "problem loading page" "this page cannot be found" "404 error" and it wont let me access it. myspace works fine but as soon as i click on the mobsters app i get the 404 error, this page cannot be found, problem loading page! can you please help?
== This happened ==
Every time Firefox opened
== i try to access mobsters game through myspace

I dont understand the answer
'''''""The problem can be solved by opening FF and choosing Tools...Add On's...select the SEARCH addon and choose UNINSTALL...restart FF browser when asked, then reload Mobsters. This worked for me. The suggestion on the 404 that says to remove Search via Add/Remove Programs is completely BS, as Search doesnt show there. ""'''''

Cannot access POGO games.Downloaded 6.0 and it says it is not compatible with Java Console 6.0.22, java console 6.0.23 and Norton Toolbar 2010.9.06. Pogo needs the Java Console to run. What version of Firefox can I download to access the pogo games.

the following is the error message I receive when accessing pogo games:
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

The Java plugin (Tools > Add-ons > Plugins) is used to run Java applets.<br />
The Java Console extensions are only needed if you want to check the code for errors and debug Java applets and are not needed for running Java applets as a visitor.
See also:
* http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

Cannot Access Live Journal without a Proxy or viewing via Cached on Google Search

I have tried using opera, firefox and internet explorer. They all tell me the connection timed out or was reset. This is the ONLY website I can find that appears to be blocked. I also cannot ping it using the CMD
It says
"pinging livejournal.com"
"request timed out"
4 packets sent 0 received
I have turned off all internet safety stuff just to see if it makes a difference, it does not. I am seriously angry about this.

probably happened is the person before you that had your ip address last week or the week before probably caused havoc on that website, adn they blocked that ip address, you can try leaving your modem off all night when you go to bed and back on in the am in an attempt to get a new ip address. simply rebooting it won't help. if you call tech support they may be able to break the lease, and then you can do a reset, but that may or may not be enough time to let it grab a new ip address.
I would do the first thing, and if that didn't help then call vz.

Ipod stuck on apple logo, resetting multiple times has not helped, cannot access disk mode or diagnostic mode, and computer will not recognise device. Help?!

Help! Info as above. Ipod nano 3g, 8GB connecting to Windows XP.
I've trawled the forums hard and tried the multiple reset method, disk mode, diagnostic mode (neither of which I can access), charging, discharging, plugging it into the computer, and the wall.
Is there anything else I can do?? Very sad - can't listen to my tunes on the move now...

Hi,
Is this what you are Looking for...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
DFU Mode
Open iTunes and Connect the iPod to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
The iPod Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Cheers,

Live Chat won't work and Firefox freezes as soon as I open it and click on something once but if I then open a second Firefox window it seems to work OK.

I had drafted a message about my Firefox freezing up when opened and, before I hit "Post Question," I tried to check to see what add-ons I have. Somehow that opened a new page on top of the one I was on. When I tried to back up to my message to hit the "Post Question" button, I got this screen which doesn't ask for my username and e-mail address and seems to assume my message got sent. So here's the question: Is this the first or second question you've received from me? If the first, then I have to find a way to start over.
While I'm asking question, why is it so hard to find out in Firefox 4.0 what add-ons I have installed? And why can't I go forward and back in any tab to any of the screens opened under that tab? 4.0 should be an improvement, not a degradation.
Thank you.

The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
"Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.
You need to remove the checkmark on "Always use private browsing mode" to leave Private Browsing mode or chose the "Remember History" setting.
*https://support.mozilla.org/kb/Private+Browsing

Cannot access live chat in AT&T and Magic Jack

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