Cannot access read emails in Outlook 2013

I have Outlook 2013 and cannot read my read emails.  The "ALL" tab at the top does NOT work.  I have even done a search using the senders email and it still does not find it.  This is crazy to not have access after reading an email.
 What good is an email program if you can not do that.  I will not renew my subscription to such a lousy email program.  

Hi,
Sorry for the inconvenience caused. We'll try our best to resolve the problem.
Can you see the read emails from web access?
What happens when you click "All"? Did you get a message "We didn't find anything to show here"?
Please try to switch to another View to check if the issue persists. Click
VIEW tab > Change View > select another view to check if the "All" works properly.
We can also try to start Outlook with /cleanviews command-line switch to check the result. Exit Outlook, press Windows key + R to open the Run command and then type
outlook.exe /cleanviews, press Enter to check if this fix the problem. 
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

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