Cannot change Detail level of IMAP, SMTP, or Junk logs

I am running 10.4.7 Server and 10.4.7 version of Server Admin. When I go to the Mail -> Settings -> Logging Tab I cannot change the detail level. Or at least I can use the drop down menu, but when I press Save it either blanks out the drop down menus or just resets them back to their original levels.
Is there a command I can use to change the Logs detail level via command line? Thanks in advance.

changing log levels has been discussed here many times. use the search feature. if you have questions after you search, please post.

Similar Messages

About MailboxCalendar folder Detail Level

Hi all
I'm using Exchange server 2013 and when i try to change detail level of 1 room mailbox using the cmdlets. It has below error and i cannot apply setting for the mailbox. Please help me?
[PS] C:\Windows\system32>Set-MailboxCalendarFolder -Identity roomtest:\Calendar -DetailLevel LimitedDetails
WARNING: An unexpected error has occurred and a Watson dump is being generated: Value cannot be null.
Parameter name: url
Value cannot be null.
Parameter name: url
    + CategoryInfo          : NotSpecified: (:) [Set-MailboxCalendarFolder], ArgumentNullException
    + FullyQualifiedErrorId : System.ArgumentNullException,Microsoft.Exchange.Management.StoreTasks.SetMailboxCa
   Folder

Hello,
Come back and mark the replies as answers if they help and unmark them if they provide no help.
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Cara Chen
TechNet Community Support

Windows 8.1 cannot change password in Windows 2003 domain level domain

On several installations of windows 8.1 enterprise, users cannot change passwords by using <ctrl> + <al> + <del> keys and choosing change password.
The error is: "The security database on the server does not have a computer account for this workstation trust relationship"
Fresh Windows 8.1 enterprise installs with no patches to fully patched windows 8.1 enterprise workstations have the problem. Backed out patches one by one and tested password change without success. Tried various dell laptops, tablets, and workstations
but same issue. Tried VMware guest workstation with windows 8.1 enterprise. The domain functional level is 2003 with a mixture of Windows 2008 R2 DC's and Windows 2003 DC's.
The add/remove from domain did not help. What troubleshooting steps should I take from this point? Is this related to secure channel failures? Note: did not find event log entries for the failures in the DC's nor on the workstation.
Perhaps I did not search for the proper entry on the DC's.

Hi,
Please find below several possible cause of error “The security database on the server does
not have a computer account for this workstation trust relationship”
Secure channel is broken (Can fix by rejoin problematic client to domain)
AD replication issue. The computer account exists on one domain controller but not others.
Duplicated SPN (seems not possible)
So, to narrow down the issue, you need to make sure the AD replication is working fine. Please run command
repadmin /showrepl * on a DC, then post the result here.
After that, please run
set l on a problematic client, then post the result here.
Moreover, please check on system event log and check if there have any related error of the issue.
Thanks.

Please helpme "Cannot change transaction isolation level in the middle of "

sorry my english helpme!!
i am trying to insert a registry n a table in postgresql throght JAVA STUDIO CREATOR and i got the next error
Cannot change transaction isolation level in the middle of a transaction
helpme thanks you

Duplicate post. Answered in the other thread.
http://forum.java.sun.com/thread.jspa?threadID=5115855

Cannot change transaction isolation level in the middle of a transaction

por favor pido ayuda a quien sepa de la solucion de este problema, es q estoy trabajando con postgre, e intento realizar actualizaciones a la base de datos y me sale este error
Cannot change transaction isolation level in the middle of a transaction
gracias

sorry my english helpme!!
i am trying to insert a registry n a table in postgresql throght JAVA STUDIO CREATOR and i got the next error
Cannot change transaction isolation level in the middle of a transaction
helpme thanks you

Regarding the detailed level navigation theme change

Dear Experts,
I am using Light Detailed Level Navigation iview .And in the theme if I make change for the backgrond color of the theme related to DLN its not reflecting for the entire tray .For some part of the dln the changed color is reflecting(where and all links appears) in the other parts its showing the default color.
Can someone help me in this regard.
Thanks,
Regards,
Rudradev

Hi Sunil,
Do you really want to place the image at the right side of the TLN - or at the header (which is different)?
In the first case, there is a mixture of JavaScript and JSPs (containing JS) which build up the TLN, and this is quite complicated to understand (at least too complicate for a SDN thread). You would have to work through the code and try to modify it carefully.
In the secondd case, you are touching the wrong PAR, but you would know the right one (as you opened a different thread about such a modification).
Alternatively, you could try to use the light framework page, using the navigation tag library. This way, it is more easy to design your own UI, including the nav functionality.
Hope it helps
Detlev

Cannot change BBM group details/setting, on BES

Hi All,
I'm newbie forgive if I wrongly put this question in this thread..
After updating to latest asia firmware (666), suddenly I cannot change BBM group detail on my torch (9800). Therefore, now I always get unwanted notification/update from new group that I recently join.
I am on BES, using a provider in Indonesia.
Any solution for this? I just want to turn off group notification..
Many thanks

Hmm... still no answer? Is it too specific?

Cannot change posting date of a parked document. See addt'l details inside

Hello again SAP experts,
I was just wondering how come I cannot change the posting date of a parked document. The document type of the said parked document is a "BATCH INPUT" only document type.I already set in config that the posting date be changeable for parked docs.
Is it not possible to change the posting date even if the status is only parked? Our client requires that the posting date still be changeable for BATCH INPUT only doc types. Please help.
BTW, listed below is the error message that the system displays. Thanks
Document type AA only defined for batch input

Hi Loong,
First and foremost, thanks for your time answering my queries. =)
Going back to the topic, the OB32 suggestion didn't solve the issue. I added BKPF-BUDAT in the list, and made sure that it applies to all account types. I also tagged it as changeable field.Still, the system displays the error Document type AA only defined for batch input
Is there such a rule that for doc types that are tagged as for BATCH INPUT only, you cannot change the posting date?
Our client requires that the posting date still be editable.
Please help. Thanks a lot!

Fixing at aggregate level & unfixing at detailed level.

Hi,
Our requirement is as given below......
Our Demand Planning Process is Top-down process. Head Quarter will enter the demand at Territory, Channel and Product Group Level. These values are fixed and gets disaggregated to further planning level based on historical sales. The further planning levels are Sales Officer, Location & Product. Territory Manager can change the demand with in his targets across Sales officers (i.e. he should be able to change the targets of Sales officers without exceeding or reducing the Territory targets).
Can anyone suggest how to fix the keyfigures at Aggregate Level without fixing it at detailed level. We tried FIX_CALC macro, but could not resolve the issue.
Thanks in advance.
SP

You need to create AGGREGATES in your PLANNING OBJECT STRUCTURE, right click on POS and create the following aggregates
(1) ALL TERRITORY characteristics
Now you will be able to fix at the top level and still be able to change at the detailed level.
Read the following:* Let me know if you have any questions*
Aggregate
Definition
The aggregates in APO are not the same as those in the Business Information Warehouse (BW), but they have the same purpose: to speed up data access and therefore increase performance. SAP recommends that you use aggregates in Demand Planning.
These aggregates are sometimes referred to as persistent aggregates, in particular when talking about detail and aggregate levels in interactive planning.
Use
An APO aggregate contains a subset of the characteristics in the master planning object structure. The creation and use of aggregates is optional. The data is always saved on the lowest level of detail. If aggregates exist, the system saves the planning data on the defined aggregate levels as well as on the lowest level of detail. The data is saved twice, but consistently; that is, the sum of the details equals the aggregate value.
SAP recommends that the aggregates you build in APO for planning data also exist in BW for actual data.
If you want to save fixed values at aggregate level ; that is not at detail level of the master planning object structure, in a planning book, you must create aggregates for this level. Otherwise the data is only saved at detail level.
You cannot form aggregates for navigational attributes
See also:
Fixing Key Figure Values
Aggregates are discussed in detail in OSS note 503363. SAP recommends that you read this note thoroughly before configuring your master planning object structures and aggregate hierarchy.

AppleMail v7 send wrong authentication imap, smtp

Hi all,
need help with Apple Mail v7.
I can not connect with an IMAP / SMTP Server (mdaemon). Because mail authentication sends wrong values.
The Mail server send allways "NO Authentication failed".
With wireshark i found this base64 coded user / passwort value (after decode):
[email protected]
[email protected]*[email protected]
[email protected]*testpass
We need only this:
[email protected]*testpass
I can connect with thunderbird successfully.
here an example from RFC 4616
S: * ACAP (SASL "CRAM-MD5") (STARTTLS)
   C: a001 STARTTLS
   S: a001 OK "Begin TLS negotiation now"
   <TLS negotiation, further commands are under TLS layer>
   S: * ACAP (SASL "CRAM-MD5" "PLAIN")
   C: a002 AUTHENTICATE "PLAIN"
   S: + ""
   C: {21}
   C: <NUL>tim<NUL>tanstaaftanstaaf
   S: a002 OK "Authenticated"
Any help and idea ?
Stefan

I dont get any error's on my iphone that the smtp password is wrong or the server is down etc. And on exchange i can see that the mail has been send.
This indicates the mail was successfully sent by the SMTP server. If a message cannot be sent for whatever the reason, it will remain in the Outbox mailbox usually with an error message provided. A message moved to the account's Sent mailbox indicates the message was successfully sent by the SMTP server.
A successfully sent message does not guarantee the message will be accepted by the recipient's incoming mail server. Usually when a message is not accepted by the recipient's incoming mail server, a return email error message from the server is usually provided - but not always. Not with the high level of spam being circulated by low-life spammers.
Ask a recipient that is not receiving your messages sent by the iPhone's Mail client to check with their email account provider. You should be able to provide the recipient the long message headers for a sent message that was not received by the recipient.

HT2954 CAnnot change the incoming mail server for iCloud account

I cannot recieve mail because the imap setting is wrong, but I cannot highlight it to change.

Hi, was it maybe setup as a MobileMe or dot Mac account in the first place?
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
          •          Server name: imap.mail.me.com
          •          SSL Required: Yes
          •          Port: 993
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
SMTP (outgoing mail server) information:
          •          Server name: smtp.mail.me.com
          •          SSL Required: Yes
          •          Port: 587
          •          SMTP Authentication Required: Yes
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0
http://x704.net/bbs/viewtopic.php?f=19&t=5807&p=69967#p69967

Hi i cannot change the brightness on my late 2011 macbook pro.

Hi i cannot change the brightness on my late 2011 macbook pro. It is stuck on the lowest level in which i can't view the screen without a flash light. Please i need help how to solve this. I was on my computer when i checked the back which it was really dusty, i tried unscrewing the bottom however some screws were too tight so i took it upon myself and got a rod and startedremoving the dust off the vents and i may have clicked something as i closed the lid on the macbook i could hear the sounds still from the film but the lid was closed as i opened it back up the brightness was on low but sounds were still playing. All the buttons work , all of the F keys, apart from the brightnes keys. I can shine a tourch on the screen and see the display but the brightness will not change but i can see when i click the brightness it says it changes. I have connected it to a spare tv i have via hdmi and i really need help as this is my primary computer and i need it for work when going away. Thank you

Try SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao.

Cannot change payment method on subscription and C...

I am posting the transcript for the 45 minute chat I just suffered through. I simply needed to change my credit card as the old card had been replaced due to a security breach. Others on forums have complained about this issue but this is a stellar example of Skype's poor business and customer service practices. You are now chatting with 'Laarni M'. Laarni M: Hello! Welcome to Skype Live Support! My name is Laarni. Laarni M: If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time. Laarni M: https://support.skype.com/support_selection. Laarni M: With that being said, how may I help you? [Removed for privacy]: I need to update my credit card information because the credit card I have on file is expired. The update payment page does not give me the option to enter a new credit card. I started to delete my old card so I could add a new one, but I got an error message saying I must cancel my subscription before removing my credit card. Laarni M: Oh! [Removed for privacy]: I have a subscription already. [Removed for privacy]: I have had it for years. Laarni M: I am sorry to hear that you are having problems with updating your credit card. Laarni M: I will be glad to help you with this. Laarni M: To start with, can I have your Skype name and your name so that I can address you properly? [Removed for privacy]: I have already entered that information to begin this chat. It is required. Laarni M: I understand. [Removed for privacy]: the Skype name is [Removed for privacy] and my first name is [Removed for privacy] Laarni M: I just need to verify it. Laarni M: Thank you, [Removed for privacy]. Laarni M: Nice to meet you. Laarni M: Let me just pull up your account. Laarni M: Anyway how's your day so far? [Removed for privacy]: OK, I have found it. Apparently I am forced to buy Skype credit in order to change my payment to a new method? This is ridicuous. Laarni M: I am now pulling up your account, [Removed for privacy]. Laarni M: Thank you for waiting. Laarni M: Yes, that is correct. In order to change your payment method you need to either wait for your subscription to expire so you can purchase using the new card or you can buy Skype Credit. [Removed for privacy]: Now that I have bought 10.00 of skype credit and added the new payment information that way, it is appearing in my payment settings and I can delete the old card. But again, this is the only way to add a new payment method, which is very wrong. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Oh, just lovely. I just tried to delete the old card and I have the same error message that "this card is being used to fund your Unlimited US and Canada 12 months. If you want to delete this card you have to cancel your subscription first." Is this some kind of nasty way of forcing me to lose my unlimited subscription? Laarni M: I see. Laarni M: Because the best way to add a new payment details is for you to let the subscription linked to the credit card expire first. Laarni M: After that, you can reactivate your subscrption using the new credit card. Laarni M: That is the best thing that I can recommend, [Removed for privacy]. [Removed for privacy]: I went into change payment settings and changed the payment method to the new card. The page saved and said it had changed the setting. But then I went back in and it had not. It still defaults to the old card. I still get the "cancel subscription" message when I tried to delete the old card again. Laarni M: Yes, [Removed for privacy]. [Removed for privacy]: I can't let it expire or it won't pay for my subscription in August. Anyway the card will not expire. It was replaced due to a security breach at the issuing bank. Laarni M: Because you really need to let your subscription expire first by cancelling it before you update your card. Laarni M: I see. [Removed for privacy]: Why would I want to do that when I probably won't be able to get the same plan? I have had that unlimited plan for years. [Removed for privacy]: I am certainly not cancelling that plan. Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: This is really insane, you know. One should easily be able to update payment information when a card needs to be changed. [Removed for privacy]: I had this same problem last year, but there was a workaround. If you do not know what the current workaround is then please transfer me to a supervisor who does.l Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: I doubt that you do understand. Since the forums indicate this is an ongoing problem, I am forced to assume this situation is intentional and is a way of forcing people to give up older and less expensive plans, and that you are fully aware of that. Laarni M: I am sorry but as much as I want to help you, we can't do anything but to let the subscription expire first by cancelling it before you update the credit card. [Removed for privacy]: I need to speak to a supervisor, please. Laarni M: I am sorry but as of the moment, my supervisor is engaged to a different activity. [Removed for privacy]: I am sorry but that is not the case. That is just what you have been told to say. I can continue to open new chats and waste representative's time for hours, or you can arrange for me to communicate with a supervisor. Laarni M: I am sorry for the inconvenience caused you. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I understand that it is really important for you ad upon further checking, we can try this step that may work for you. Laarni M: Do you have another browser aside from the one that you are using right now? [Removed for privacy]: Yes, I do Laarni M: Great! Laarni M: Internet Explorer would be the best. Laarni M: Can you please open it and go the link that I will provide to you? [Removed for privacy]: It is already open, please send the link Laarni M: Alright. [Removed for privacy]: I still do not have the link. Laarni M: Once you click on the link, and click Skype credit, please do not forget to click the change payment method when you buy Skype credit. [Removed for privacy]: I still do not have the link Laarni M: I am sorry for the delay, I am just having a system error as of the moment. Laarni M: But on your end, you can go to the page where you can buy Skype credit. Laarni M: By the way, there are 2 cards saved on your account. Laarni M: May I know the last 4 digit of the card that you want to use? [Removed for privacy]: 1591. And yes, I already explained to you that I bought Skype credit (which I do not need as I have a subscription!!) just to add the new credit card. Laarni M: I see. Laarni M: I can delete first the old credit card saved on our system. [Removed for privacy]: Please do that, but do NOT delete or cancel my subscription when you do this. Laarni M: Alright, [Removed for privacy]. Laarni M: Thank you for patiently waiting, [Removed for privacy]. [Removed for privacy]: I hope that what you are doing is successful. Laarni M: Please hang on, [Removed for privacy] as we are still doing some workaround for this. Laarni M: We are also getting an error doing this. [Removed for privacy]: That is not confidence-inspiring. Laarni M: I am sorry if you feel this way. [Removed for privacy]: I imagine that anyone would feel that way. Laarni M: Thank you for waiting, [Removed for privacy]. Laarni M: Here's what we can do to help you now, [Removed for privacy]. Laarni M: We really need to cancel your subscription so it will cancel the recurring payment. Laarni M: This does not mean that the subscrition will be cancelled. Laarni M: You can still use your subscription until the end of the billing period. Laarni M: So once we cancel your subscription now, you can try to go to the payment settings and update your credit details. Laarni M: Is everything okay? Haven't heard from you in a while. [Removed for privacy]: I am sure that you realize this is unacceptable. I am very surprised that you would suggest this as a solution. As I stated above, I am well aware that this is a method Skype is using to force people to give up better subscriptions. I will not be forced to accept a suboptimal subscription by this method. I am also aware that a supervisor can correct this problem in the system by hand. Please put me in communication with a supervisor. Also--I have ALREADY updated my credit details as I explained above. You or a supervisor simply need to change the subscription payment method to the new card that is already on file. Laarni M: I understand where you are coming from, [Removed for privacy]. Laarni M: But I am trying to help you with giving the best solution for this. [Removed for privacy]: We are going in circles. I have been on this chat for 45 minutes trying to get a simple payment method change that with any other company, I could do by myself online in two minutes. You are not offering me any kind of solution at all. You are insulting my intelligence by claiming that the payment method cannot be replaced. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Please stop this. The system is clearly set up to block a payment change. A supervisor can override this and that is what I expect you to arrange. Laarni M: But as of the moment, there is no available supervisor. [Removed for privacy]: Please do not tell me things that are not true. [Removed for privacy]: Please connect me with a supervisor. Laarni M: And If I will transfer you to my supervisor, he will give the same information that I provided to you. Laarni M: This is because it is the only workaround for this, [Removed for privacy]. Laarni M: You do not need to worry, cancelling your subscription is just cancelling the recurring payment or auto renewal. [Removed for privacy]: He may, but if he does, he will also be stating something that is not true. It is always possible for a supervisor or manager to make changes in the system. Laarni M: You can still use your subscription until the end of the billing period. [Removed for privacy]: I'm sorry, but in August when the billing period ends, I will receive notification that my subscription has cancelled due to non-payment and that I must choose a new plan. That is what I do not want. Therefore your solution is unacceptable. I have stated this clearly. Laarni M: I am sorry [Removed for privacy], I really want to help you but this is only the work around or soultion that we can do. [Removed for privacy]: Then apparently after 8 years, I will be searching for new phone service. I am very sorry that this is the case. Laarni M: If the auto renewal will cancel, you can still reactivate your subscrition and that time, the new payment method will be use for that subscription. [Removed for privacy]: Do I have your word that I will be allowed to keep the same plan with no changes to my subscription? Laarni M: Yes, [Removed for privacy]. You can still reactivate the same subscription. Laarni M: You do not need to wory about this. [Removed for privacy]: If that is not the case I will be cancelling. And Skype needs to change its payment method practices. This is very poor customer service. I will be going on every forum I can find and posting a poor review of the service. This is a shame since I have been a loyal Skype customer for more than 8 years. I was a customer when Skype was the only internet phone company in business. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I am sorry if you feel this way, [Removed for privacy]. Laarni M: Thnak you for being loyal with Skype.

Well, it happened again. This time I'm done with Skype. A ten-year customer, and they've finally worn me down and worn me out. Yes, after 30 minutes of constant escalation, requesting a supervisor, and finally threatening to walk, they offered another annual contract at 6 cents more a year. But at the cost of making me sign up all over again, and after wasting my time both last year and this year. And I am DONE. I will use my remaining Skype credit for the few online teaching video conferences I have to do, but no more subscriptions. Bye, Skype. I would provide adjectives for how horrible your customer service is, but they would all be profane.
Transcription of today's chat:
Close chat
info: at 18:59:56
Please wait for an agent to respond. You are currently '1' in the queue.
info: at 19:01:56
All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently '1' in the queue.
info: at 19:01:58
Privacy Statement
You are now chatting with 'Gian C'.
Gian C: at 19:02:11
Hello! Welcome to Skype Live Support! My name is Gian. If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time.https://support.skype.com/support_selection .
Gian C: at 19:02:11
With that being said, how may I help you?
Customer: at 19:02:24
I chatted with an agent 2 days ago re: failure to apply my credit card to my subscription. He said it was taken care of and my online account should show the subscription renewed in 24 hours. it is still not renewed.
Gian C: at 19:02:41
I am sorry to know that
Gian C: at 19:02:47
What is your Skype name?
Customer: at 19:03:49
customer
Gian C: at 19:04:04
Thanks
Gian C: at 19:04:08
Let me check the account
Gian C: at 19:05:50
Thank you for patiently waiting
Gian C: at 19:06:07
Is this for the Unlimited Us and Canada?
Customer: at 19:06:13
yes
Gian C: at 19:07:12
I see
Gian C: at 19:07:23
Can you go to this site right now?
Customer: at 19:07:30
i'm there
Gian C: at 19:07:33
http://www.skype.com/en/
Gian C: at 19:07:39
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:07:49
Look for Unlimites Us and Canada
Customer: at 19:07:58
why?
Gian C: at 19:08:21
Just want to make sure if repurchasing the subscription would be avaialble
Customer: at 19:08:36
I was told last year that it would be available. And two nights ago.
Gian C: at 19:08:36
That is the best work around to get the subscription back using the new card details
Gian C: at 19:08:45
I understand
Gian C: at 19:08:53
Can you please go and check it first
Customer: at 19:08:59
No, thank you. Please just apply my card. This is what happened last year.
Gian C: at 19:09:02
So I can assure the resolutiong
Customer: at 19:09:34
The subscription shows that it expires today. It is on my account. Simply renew it with the card information that is also on my account.
Gian C: at 19:09:40
Can you help me on this to solve your issue please?
Gian C: at 19:09:53
I understand
Customer: at 19:10:02
You have directed me to your sales site to search for the plan I already have all over again. I have no time for this.
Gian C: at 19:10:06
However the time you change the card did not worked on the system
Gian C: at 19:10:15
That is why the renewal did not push trough
Customer: at 19:10:41
It didn't work last year either because the system is a mess. But a rep fixed it last year. If you cannot do this please pass me to a supervisor.
Gian C: at 19:10:59
ok.
Gian C: at 19:11:19
Before we do that, can you please try to check if the subscription is available first.
Customer: at 19:11:40
I do not understand how you expect ME to check if a subscription is available!
Customer: at 19:12:04
The subscription is ON MY ACCOUNT AND SAYS IT NEEDS TO BE RENEWED.
Gian C: at 19:12:09
Basically it is simple
Gian C: at 19:12:10
Go to this website
Gian C: at 19:12:10
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:12:10
Click on U.S.
Customer: at 19:12:16
Please pass me to a supervisor.
Gian C: at 19:12:20
Then check if US and Canada is part of the list
Gian C: at 19:12:39
Before I pass you to our supervisor
Gian C: at 19:12:47
Let me give you a heads up on your case
Customer: at 19:12:57
it is there for $2.99 per month. I have a locked in annual charge for that subscription for $29.99. Not $36.00.
Gian C: at 19:13:11
I see
Gian C: at 19:13:28
Thanks for the information
Gian C: at 19:13:38
When did you change your card detail? For this subscription?
Customer: at 19:15:08
Last year. At which time the system refused to remove the earlier invalid card and charge the 2nd (correct) one. This year the system allowed me to remove the old card. The rep 2 days ago told me the card was fine. When I looked at the detail this evening, the expiration date was missing, so I filled it in. The rep said NOTHING about this two days ago. Frankly I think Skype is trying to sabotage my re-order to try to force me off of my annual plan and onto a monthly. I will not do it.
Gian C: at 19:15:13
Thanks
Gian C: at 19:15:48
Just to make sure we will be solving this issue, can you please provide me your call back number
Customer: at 19:15:59
You do not need to call me.
Gian C: at 19:16:07
Just incase this chat got disconnected so our supervisor can call you
Customer: at 19:16:19
(###) ###-#### (REDACTED FOR PRIVACY)
Gian C: at 19:16:25
Let me get you our supervisor as you have requested
Gian C: at 19:16:29
Thank you
Customer: at 19:25:17
?hello
Gian C: at 19:27:42
I will get back to you once the Supervisor is ready to take this chat. For a moment
Gian C: at 19:27:50
Sorry to keep you waiting
Gian C: at 19:28:08
Our Supervisor is still engaged with the call
Gian C: at 19:28:10
Anyway
Gian C: at 19:28:20
Here is what we have found out on the subscription
Gian C: at 19:28:41
The renewal has passed already, so we can't renew it manually other than repurchasing the subscription
Gian C: at 19:28:54
Checking the price of the subscription
Customer: at 19:28:59
It has not passed yet. it expires 5/7. Today is 5/6.
Gian C: at 19:29:12
Let me give you a heads up
Gian C: at 19:29:39
Auto-renewal only happens once. And that is 3 days before the subscription expire
Customer: at 19:30:09
I give up. This is done. No subscription. Of any type. And I have been a Skype customer for over 10 years. Goodbye.
Gian C: at 19:30:23
I am sorry if you feel that way
Gian C: at 19:30:34
I am explaining to you all the things you need to know
Gian C: at 19:31:27
But you refused to listen nor cooperate. As much as I wanted you to get your subscription back. However it is within your call if you want to follow my advised to get this resolved quickly
Gian C: at 19:31:47
The new subscription prices is just 30.50USD for 1 year
Gian C: at 19:32:12
It is just few cents higer compare to the old price $29.99
Gian C: at 19:32:37
I hope that won't be a problem for you to get the 12 months subscription for the Unlimited US and Canada.
Customer: at 19:32:51
This is flatly ridiculous. The rep 2 days ago told me this was taken care of. Now you tell me it is not, keep me on chat for 30 minutes, make me look up subscription prices on your OWN website, and then tell me my subscription has expired when it has not. Yet I am the one being called uncooperative.
Gian C: at 19:33:02
If the auto renewal failed because of card used
Customer: at 19:33:05
That is a problem. I will not resubscribe. I don't care that it is only 6 cents a year more.
Gian C: at 19:33:21
Then Repurchasing the same subscription will be best to get it back
Customer: at 19:33:30
That is not why. If Skype did not have the information required I should have received an early email. I got SEVEN EMAILS IN ONE DAY INSTEAD.
Customer: at 19:33:42
The 7th one said the subscription was cancelled.
Gian C: at 19:34:05
That is the notification sent by Skype to tell you that we are still trying to accept the payment
Customer: at 19:34:30
It makes no sense to notify a customer every two hours on a SINGLE day, but not before.
Gian C: at 19:34:33
6 times the sytem try to renew the subscription
Customer: at 19:34:43
Yes. ON the same day. None on any other day.
Gian C: at 19:35:01
If only there is no problem with your card then the subscription should renew without a problem
Customer: at 19:35:10
You expect people who are at work to sign in from their work PC for personal business and renew within 8 hours. Ridiculous.
Gian C: at 19:35:08
Yes correct
Customer: at 19:35:12
I am done.
Gian C: at 19:35:10
As I said
Gian C: at 19:35:30
3 days before the subscription expire is the only day to renew the subscription automatically
Gian C: at 19:35:32
That is how the system works
Customer: at 19:35:34
As I said, the rep 2 days ago told me the card was fine but would take 24 hours for teh change to apply to the syste.
Gian C: at 19:35:37
It is part of the terms of use
Customer: at 19:35:43
Read what I said.
Gian C: at 19:36:01
Yes I already documented this case and I already escalated those previous representative
Gian C: at 19:36:08
For providing you false information
Customer: at 19:36:12
The terms of use don't say you bombard people with emails every 2 hours on a single day.
Customer: at 19:36:44
And then cut them off at the end of the day. When their subscription has not even expired yet. And then tell them it's their own fault their card didn't work. When they were told it was fine.
Gian C: at 19:36:50
The email notification is our way to make sure customer will be notified that they need to renew the subscription to avoid this kind of issue
Customer: at 19:37:07
Then why not send it once a day for six days instead?
Customer: at 19:37:13
that would make a lot more sense!
Gian C: at 19:37:38
Here is the thing Kim the system works that way for 10 years already
Gian C: at 19:38:12
And only few customers are having this kind of issue, common issue was cause by problem with the card associated to the subscription.
Customer: at 19:38:18
See this? this was last year:
Customer: at 19:38:20
http://community.skype.com/t5/Rates-and-subscriptions/Cannot-change-payment-method-on-subscription-a...
Gian C: at 19:38:26
Ok
Customer: at 19:38:45
You'll get an update on that thread, believe me. Which will make it clear why I'm done with Skype.
info: at 19:38:52

Administrator cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2

Hello, dear Colleagues.
User with administrators rights cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2.
If to launch "Devices and Printers" on server, all printer properties on "Advanced" tab are inactive (see screen below).
But I can change it manually with "Print Management". Features become active.
The main purpose - to uncheck "Enable advanced printing features" with powershell
scripts.
$erroractionpreference = "continue"
$colPrinters = Get-Wmiobject -Class win32_printer -computername print_server -Filter "Name like 'printer1' or Name like 'printer2' or Name like 'printer3' or Name like 'printer4' or Name like 'printer5' or Name like 'printer6'" # get printers on server and filter with names
ForEach ($objPrinter in $colPrinters) { # get printer details from WMI
If ($objPrinter.RawOnly -ne "True") { # check that Advanced printing fetaures is turned on
Write-host $objPrinter.Name
Write-Host $objPrinter.RawOnly
$objPrinter.RawOnly = "True" # Untick and update the object in WMI
$objPrinter.Put()
It works on Windows 7 workstation, but does not on print server Windows Server 2012 R2 with error
Exception calling "Put" with "0" argument(s): "Generic failure "
At \\print_server\c$\DisableAdvancedPrintingFeatures.ps1:8 char:17
+ $objPrinter.Put()
+ ~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : DotNetMethodException
Can you help me with that? Look like somethings with rights.
Thank you.

Hello, Alan
Morris.
Thanks for your reply.
I've tried to runs PS Script both locally and remotely, previously running Powershell ISE as Administrator.
I've noticed interesting thing - if to
check "Enable advanced printing features"
manually thru Print Management snap-in, script works fine. But, time to time after some manipulations on print server, this advanced feature returns to enabled state automatically by system, I think. In this case PS Script does not work. Next, if to disable
feature manually again (thru Print Management snap-in),
and enable manually again, PS Script will work. Very strange situation.
Thanks.

I changed my apple id email address to try jumpstart my account to send me a verification email for iCloud activation. It worked but now I cannot change back to my original email address. It says its in use.

Hi Guys
I am writing this on behalf of a friend of mine. To understand my issue let me explain how it started. My friend has a apple ID with email address (lets call it) [email protected] when activating iCloud on her iPhone a email was sent to verify her account. This was not done and rendered the iCloud feature disabled due to not being activated. [email protected] is the correct email address and works. A form of troubleshooting I used the iForgot service to test if the email address was correct and mail flow from apple was working and it worked fine.
I logged into apple id to manage account and resend activation email for iCloud. this did not send the mail. I waited 48hrs but to no avail.
I decided to kickstart the account to force it to send to another email address by changing the primary email address from [email protected] to [email protected] it worked and I verified the address and iCloud is now active. However now I cannot change the primary email address back to [email protected] as it says its being used by another apple ID.
I then tried iForgot with the [email protected] email address, it says it sent a email to [email protected] but nothing arrived in [email protected] or [email protected]
I have this feeling the [email protected] is stuck I'm memory on my apple ID some how but can't get it to forget [email protected] so that I can use it as my primary email address again.
I have tried to log into iTunes with my original details [email protected] and password but says its incorrect.
any advices in this would be greatly appreciated.

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

Cannot change Detail level of IMAP, SMTP, or Junk logs

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