Cannot check for available downloads nor download media from iTunes store.

Here's what I can do: 1) I can access the internet. 2) I can access and purchase media from the iTunes store. 3) I can stream radio through iTunes. 4) I can download podcasts.
Here's what I can't do: 1) I cannot check for available downloads. 2) I cannot download purchased media. I receive the following message in a pop up window. "Unable to Check for Available Downloads. The iTunes Store is temporarily unavailable. Please try again later."
I have tried all of the following troubleshooting guides recommended by iTunes support without success:
http://support.apple.com/kb/TS1368
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
I have also removed my router out of the equation and connected directly to my cable modem so port forwarding is not an issue either. The only idea I have left is to call my ISP. Seems like a long shot. I know it is going to be something obvious.

I just realized that I posted this in the wrong forum. If you are an administrator and want to move it, please feel free. Sorry.

Similar Messages

"Unable to check for available downloads. The iTunes Store is temporarily

unavailable. Please try again later."
This is the message I've been getting for the past 24 hours. Is anyone else getting this message? I downloaded iTunes 10 yesterday before getting the message, but I get the same message on my other computer, which has iTunes 9.2.1. Is anyone else getting this message? Any advice? I tried turning the computer off and restarting yesterday. I'll try that again today. The help page suggested doing something with my keychain, but I don't think a keychain problem would affect both computers, would it? Although they are both on the same wireless network. Any advice would be very helpful - we have a MadMen episode we want to download that we already paid for - we have a season pass.
Thanks

Same problem, I have a season pass for Mad Men and suddenly cannot download, says iTunes is temporarily unavailable. Problem occurred before I updated to the new iTunes and afterwards, on two different computers. Here is what Apple had to say:
"I have verified that the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself. This article outlines some of the likely culprits:
http://support.apple.com/kb/TS1368
Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.apple.com/category.jspa?categoryID=149
If you are still unable to connect to the iTunes Store or receive this error, you will need to call our AppleCare technical support team. A representative will be able to tell you about Apple's complimentary and fee-based support options and can help you determine which option might be most helpful in this case. To find the appropriate phone number, please visit:
http://www.apple.com/support/contact/phone_contacts.html"
so far, no luck.

Cannot access "check for available downloads"

So, I can download and play any of the free singles.. and I can purchase singles and download them... but I have 58 items including 36 songs from 2 compilations that I have purchased but that will not download as a group.
Every time I click on "Check for Available Downloads" like iTunes keeps telling me, it says "Unable to check for available downloads. The iTunes store is temporarily unavailable. Please try again later."...
Now, is there something wrong with the Check for Available Downloads option? Why would I be able to get individual songs but not able to get groups of songs or any songs that I had paid for previously and was unable to download at that time?
I have done the firewall disable, i have modified my hosts file, I have upgrades itunes, I have run the diagnostics and everythign works (as evidenced by my ability to get singles with out an issue)...
Anyone else having problems with whole albums and compilations and songs that are currently paid for but not downloaded?
Thanx.
Josh

I am currently having the same issue with some movies - very annoying. I also tried having Apple reset my cue - didn't work Please let me know if you get anything to work

Can't download purchased content. "Unable to check for available downloads"

I can no longer download purchased content. Each time I check for available downloads I get an error message that says "Unable to check for available downloads. The iTunes Store is temporarily unavailable. Please try again later."
The screen says I have 17 itunes downloads available but cannot download them. The most recent purchase I am not able to download is Season 3 of Dexter in standard def and some other season passes. This is really annoying; I already paid for the content and am not able to watch it...

After sending two e-mails and recording a screen-cast video solved the problem.
Source: http://posterous.thisux.com/fixed-itunes-9-error-unable-to-check-for-avai

"Unable to check for available downloads" since upgrade to 8.1

It appears a number of people are having this problem but are all under different headings...
I can purchases new music/items and have them download right away, but it appears anything that was waiting for me to download prior to the upgrade to 8.1 is stuck somewhere. When checking for Downloads (no matter which way you do it) I get an error that says "Unable to check for available downloads. The iTunes store is temporarily unavailable."
Troubleshooting guides suggest ensuring your firewall is allowing all permissions appropriately... I even turned them to "ask for permission" so that I would know it was trying. No luck.
When is Apple going to recognize there's a problem? If I can purchase new items and get them to download right away, clearly there is no issue with ISP or Firewall.

Having the same issue. I even downloaded a rental last night to have it disappear this morning and it says I have purchased the rental but never downloaded it. I have played with all network settings include as open as possible and no luck.

Unable to check for available downloads... Try again later.

"Unable to check for available downloads. The iTunes Store is temporarily available. Please try again later." Forever, really.
It all started when I attempted to "Download All Updates" (104 of them) and it crashed. Now it tells me that I've already purchased the items, and to "Check for Available Downloads", which throws the above error for going on three days now. Email support has not answered my inquiry / report.
In the meantime, the "Genius Folks" in the Apple Store inspired me to a partial workaround, at least to whittle down the queue. By installing the apps to my device, updating them there, and syncing them back to iTunes. But I still have a few stuck in some weird state, that iTunes is unprepared to process.
BTW, the geniuses never heard of this problem, even after I showed them that a quick Google search came right back with 404,000 hits. I've seen iTunes unable to connect to the Store when there were too many updates, for years, on both Windows and OSX, and many released versions, but I've always been able to download them individually, instead of in bulk. First time it crashed and left me hosed.
Seems like a server-side issue. Any suggestions on how to get through to the powers that be, and have my queue cleaned up? And maybe get the attention of the Q/A and development departments to actually acknowledge and fix a long standing and most inconvenient bug?

Thank you so much - I have spent the last 4 days scouring internet forums trying to solve this problem (I couldn't connect to the iTunes store/download any apps or updates) and just as I was about to give up I stumbled across your post. I can't believe I've had such big problems all because of the ampersand in my billing address! How did you discover this?! It's such a small detail! To my huge relief it's all sorted now and I can now update my apps and download again! I'll be cancelling my appointment at the genius bar tomorrow too! Thanks again very much!

Unable to check for available downloads.

I've been getting the message, "Unable to check for available downloads. The iTunes Store is temporarily unavailable. Please try again later." all September long and I'm not sure how to fix it.
I've been told by iTunes support that it should be up within 24 hours but it's been over 500 hours so far.
I've been told maybe my iTunes is out of date but I have the most recent.
I've also been told it's my ISP/ net connection but I have no problems downloading some things.
I have had 40 items unable to be downloaded for a while and that annoyed me but tonight I tried downloading 5 more songs and then I had to accept a new 'Terms of Service' so I did and then those 5 ended up with the 5 others in some kind of file purgatory.
Not sure how much this could help but iTunes Support doesn't seem to care and they just told me to ask here instead of them.
Message was edited by: orestes31

And how do you check each pending download? My download screen has absolutely nothing on it. At the bottom of it there is "16 iTunes Downloads Available." I click on the download button next to it and get the same error: "Unable to check for available downloads. The iTunes Store is temporarily unavailable. Please try again later." Help, I just bought an app I'm dying to play on my iPod!

"Unable to check for available downloads" message - counted download items

I've been trying to download touch upgrade since Wednesday after buying it (shows on account). I am showing that I have 26 downloads. When I repeat trying to upgrade process or attempt downloading the 26 downloads on the download page (bottom, down arrow), I repeated get this message: “Unable to check for available downloads. The iTunes store is temporarily unavailable. Please try again later.”
I have reinstalled iTunes (downloaded current version, which I already had), I have deauthorized and then re-authorized my computer, I have cold booted, I have turned of firewall and virus (McAfee). Since I started trying to upgrade, I have purchased a song; it certainly has no trouble finding iTunes available for that purchse! I have run the iTunes diagnostic, and everything passed. I have done everything I know to do except give up.
Help!?

After sending two e-mails and recording a screen-cast video solved the problem.
Source: http://posterous.thisux.com/fixed-itunes-9-error-unable-to-check-for-avai

Checking for Available Downloads - ERROR

When going to the "Check for Available Downloads" drop down (because there are pending transactions), I click and wait for my downloads to begin. i get the error "Unable to check for available downloads. The iTunes store is temporarily unavailable. Please try again later".
I am currently fully connected to the iTunes store and searching around on it. I have downloaded the newest version of iTunes and made sure that my credit card information is up to date and loaded properly.
Why does this continue to happen?

I am having the same prob. I have been for a while and i dont know how to fix it. I was hoping I could find an answer here

ITunes showing available downloads but saying iTunes Store unavailable.

When I attempt to download a recently purchased movie in iTunes, I get a message saying "Unable to check for available downloads. The iTunes Store is temporarily unavailable. Please try again later." It has been stating this since I purchased the movie almost 2 weeks ago. I can stream the movie onto my AppleTV using the purchased list, but I cannot download the movie to my iPad or iTunes on my PC. I have reinstalled iTunes, signed in and out of iTunes, deauthorized and reauthorized my compuiter with my AppleID, verified by billing settings and restarted my PC all not resolving the issue. I find it curious why it tells me I have 5 downloads available yet the error is that it cant check for available downloads. I would appreciate any support you could provide for this issue. Thanks!

I have the same problem with the '6 iTunes Downloads Available' but was never able to solve it witht the iTunes support, nor the Apple Store Genius bar. I went through 3 people with the iTunes Online support and in the end they couldn't figure out why my computers (macbook pro 1" and brand new mac mini) iTunes wouldn't download the available downloads. They are 6 ringtones that I purchased and downloaded successfully on an iphone 4. Then I took my iphone 4 into the Apple Store and they replaced it and I hadn't synced it to my computer so I lost them. Then I emailed support and they sent the 6 ringtones to my iTunes account and my computers, iphones and ipads couldn't download them. In the end they ended up crediting my account with 10 song credits that I could use because they couldn't solve the problem after 6 months. So now there they sit evertime I'm in iTunes '6 iTunes Downloads Available'. Sorry I don't have the answer I've tried everything on my own, even erasing my phones and computer then reinstalling everything.

TV Shows Season Pass New Episodes Gone from Check for Available Downloads

I was informed today from iTunes Support that new episodes that become available will no longer come through the Store > Check for Available Downloads option in iTunes. If you notice in your email alerts for the new episode's availability, it now says the new episode is found in your Purchased items in Itunes in the Cloud.
I was also told that if I checked the options "show iTunes Purchases in the Cloud" in iTunes > Preferences > Store tab, that I could just see the new episodes in my Library under TV Shows. I used to have this option and could access the new episodes and download them this way, but that option is now GONE as well from iTunes. I am awaiting feedback from my Senior Support Rep as to what is wrong there.
I have been simply going to the iTunes Store > Purchased > TV Shows and clicking the "Not on this computer" option in the upper right. I have to go show by show and click "Download" or "Download All". I have almost 15 Season Passes at any one time. This is a completely horrible way of downloading them.
When the new episodes were evailable via the "Check for Available Downloads" Option, I had my iMac scheduled to restart every morning around 4am Central. That was about 2 hours after the date/time stamp of the email notifications. Since iTunes was always set to start at login, it would automatically check for available downloads, and then download all the new episodes. I then had a cloning process scheduled that would clone my primary iTunes Media drive to a backup iTunes Media drive. That way if one fails I always have an up to date copy.
This new method totally screws up how slick this whole process worked. I understand streaming and the cloud is the direction they are taking here, but this is completely an about face. I want the new episodes available locally. I want it downloaded when I am asleep and always available locally when I want to watch. That way I dont have to worry about my internet availability. Storm can knockout my internet. The construction down the road can cut the optical cable. I may loose my internet due to a problem with the ISP. Having the files locally allows me to watch them worry free, buffer free, and when I want to.
I urge those who are annoyed by this change to provide feedback here: http://www.apple.com/feedback/itunesapp.html
I really hope this decision to remove this functionality is not a sign to come. Next I will be downloading each song one by one when I buy an album because I can just stream it in the cloud.
I love my Apple products and servies. But this totally makes me hate them right now.

I am so angry right now I can not even see straight. So the "Show iTunes Purchases Option" out of the blue showed up in iTunes this morning. I dont know if a reboot fixed it or what. But the attached screen shows the lack of that feature along with the iTunes version.
So I am not freaking crazy. So I turned it on this morning to pick up 3 new episodes. I get home tonigth and sit down on my couch with my Apple TV ready to roll... and it has completely screwed my "watched" vs "unwatched" episodes. I come to my iTunes library on my iMac and sure enough TV Shows and Movies I know I have not watched or started are marked as watched.
I have not watched a single episode of The Following Season 1, and it basically shows I have watched all but the latest 4 shows. I have not watched the last several episodes of Revenge, and it says I have not watched only the last episode. I am guessing as to where I left off, but it looks like Episode 13 was the last episode I watched and iTunes said I had only not watched Episode 19. Vikings Season 1 - I have not watched a single show, but it shows I have watched all but the last 2 episodes, 8 & 9.
Movies - I have bought and downloaded many movies that I have not watched as of yet. For instance: Django Unchainted, and all 3 Matrix Movies. I have watched a couple of the Matrix movies but not all the way through. But I had gone back and marked them as "unwatched" Everything else I had not even touched to hit play or nothing. These are all purchases.
I hunted down all the episodes and movies I knew I had not watched... which took me quite a while... and then when I close and re-open iTunes and at least the watched/unwatched TV shows stayed as I marked them. This was not the case when this feature was first rolled out with iTunes 11. That is exactly why I never used this feature in the first place. Time will tell if it remains stable with the watch/unwatched situation.
Regardless, I am so tired of taking time out of my day and writing iTunes support and giving Apple feedback so they can perhaps look into it and see if its a larger issue than just my library. So they can also maybe realize that some of us actually love their product and want to see them continue to working awesome, slick, and incredible. But as someone who is looking at 8 active season passes.... I may never buy a season pass from iTunes again. The reason why EVERYONE still has a TV antenna and/or cable is because the basic concept of how you watch the programming DOESNT CHANGE. They should take this feedback simply as TV shows are not like Movies and Music. TV shows happen weekly. Having a consistent and repeatable process to get the shows and watch them each week is paramount.
I am usually very good with change and enhancements. But this one.... has completely made me an irate Apple Customer.

Cannot download movies using "Check for Available Downloads"

I was downloading a few movies to watch when iTunes crashed. After starting it back up again, I tried to use the Store->Check for Available Downloads option. I keep getting the error message "Unable to check for available downloads. The network connection has timed out." I've tried signing out and signing back in, downloading from 2 different computers, using wired and wireless connections, and downloading from my account page. None of these has helped, and after contacting the iTunes help staff I received an email asking me for more info. I gave them the info and sent the email on Saturday and haven't received a response. Does anyone have a solution?

They fixed it! I just got an email saying that a digital booklet I was trying to download had started the problem and was stopping many further downloads. They removed the booklet and I'm downloading fine now. They will reinstate the booklet into my download queue once all the other media finishes downloading. Use this link to report your problem. Hope you have success!
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries

Hi - when I check for available downloads I get the message "unable to check for downloads the network connection was lost" this isn't a network problem as I can download directly (just cannot check for downloads) on any of my Mac's PLEASE HELP!!

Hi - I have had this problem since the last update to OSX 10.9
I cannot check for downloads as I constantly get the error message - nothing seems to work (including contacting apple support) - grateful for the help of any genius out there!
thank you (and happy new year)

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

ITunes does not allow me to download at Store "You do not have authority to write in iTunes Media files. Adapt your authorisation in explorer and check for available downloads in Store

As administrator of my pc icannot download musc/video from Store: the message (translated from Dutch) "You do not have authority to write in iTunes Media files. Adjust your authorisation in explorer and check for available downloads in Store

Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh!

Cannot check for available downloads nor download media from iTunes store.

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