Help! Installing updates an error occurred now my MacBook Pro will not restart. "Unable to find driver for this platform"
Help! Installing updates an error occurred now my MacBook Pro will not restart. "Unable to find driver for this platform"
Did you try more than once? If so:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
Similar Messages
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I installed the 829mb Apple software update on my 2011 Macbook Pro. Upon restart, it crashed. It instructed me to hold power button to shut off and then press again to restart. Same error message keeps coming up and computer won't boot to home screen.
Error message:
Panic CPU 0 caller 0xffffff800064ba7b Unable to find driver for this platform \"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platform
\"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platformexpert.cpl:150 4
Debugger called panic
Kernal uuid a8ed611fb0f-3729-8392-e7a32c5e7d74
THANKS FOR ANY HELP.
ROBBBoot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
I am totally worried I am going ot lose all my data after trying to install update on MacAir. Cannot do anything error message saying panic ....."Unablet o find driver for this platform."
Hi Guys
No good news I'm afraid. I have been through ALL the system caches and files that were updated at the time of said issue. Reset - rebuild and even gone back to my TimeMachine copy from earlier this AM. Nothing! Can only assume it is something deeper in the /usr or var or private folders.....
I have cloned the system and core files (/usr, /private) etc etc to an external HD and it still recreates the fault. I am afraid to say I have no more time at the minute to look at so have put my machine back to 2 hours prior via my TimeCapsule.
I the absense of anyone else or, indeed, Apple fixing in the next 12 hours, will get back onto it from the cloned copy I have kept and see if I can find the offending file/files...
Sorry I don't have an immedaite solution. -
please help errror message panic cpu 0 caller 0x563ebd Unable to find driver for this platform) i started recieving this message upon booting up with the start up chime after foolishly deleting the Apple USB ethernet host in teh system/extensions folder.I Was hoping this would be a repair for a minor error message i was recieving after a recent itunes update & it has gone from minor error message to system no start.any suggestions,i dont have the original snow leopard OSX install disc but if i get one will this fix the problem or have i destroyed my mac,,please help
Hello jayparks41
There are a few things to try and the article below can walk you through them before trying to hunt down a Snow Leopard install disk. I will say that it may come down to reinstall Snow Leopard but also before any troubleshooting, make sure to have a safe copy of your data.
OS X: About kernel panics
http://support.apple.com/kb/TS3742
Mac OS X 10.6: Reinstalling Mac OS X
http://support.apple.com/kb/PH6606
Regards,
-Norm G. -
Pease help error message panic cpu 0 caller 0x563ebd Unable to find driver for this platform
please help errror message panic cpu 0 caller 0x563ebd Unable to find driver for this platform) i started recieving this message upon booting up with the start up chime after foolishly deleting the Apple USB ethernet host in teh system/extensions folder.I Was hoping this would be a repair for a minor error message i was recieving after a recent itunes update & it has gone from minor error message to system no start.any suggestions,i dont have the original snow leopard OSX install disc but if i get one will this fix the problem or have i destroyed my mac,,please help
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - About
Safe Mode
If you can't do that either, then you will probably need to reinstall 10.6. -
Power book not loading (error: unable to find driver for this platform) help me please
power book not loading (error: unable to find driver for this platform) help
That usually happens when trying to install Mac software intended for Intel-powered Macs (made in 2006 through present) on a PowerPC mac like teh powerbook (made before 2006).
You post is a little cryptic, however. We may be of further help if you can tell us:
<> the PowerBook's processor type (G3 or G4) and the Mac OS version, both available by doing "About the Mac" from your Apple menu.
<> what program and its version your were trying to run and/or install. -
Macbook 4,1
Early 2008 15" macbook pro
Running Snow Leopard
the Battery was not working after only 23 cycles
I tried the Battery update and now it will not boot at all
I really do not want to loose my data on the drive
panic message is
Unable to find driver for this platform: "ACPI".\n"@/SourceCache/xnu/xnu-1228/iokit/Kernel/IOPlatformExpert.cpp:1378
Please helpPanic Message
panic(cpu 0 caller 0x000x563ebd) : Unable to find driver for this platform:
"ACPI".\n"@/SourceCache/xnu/xnu-1228/iokit/Kernel/IOPlatformExpert.cpp:1378
Debugger called: <panic>
Backtrace (CPU 0), Format - Frame : Return Address (4 potential args on stack)
(7 lines of hex)
BSD Process name corresponding to current thread: Unkonwn
Kernel version:
Darwin Kernel Version 10.8.0" todays date ; root:xnu-1504.15.3~1/release_I386
I tried to boot from CD can, but i dont want to loose any information.
Tried disk tools
Hardware test
Tried to check if it was memory sticks failing or battery , nothing else plugged in
if i boot holding Apple key and S
I get additional warnings about AppleACPIPlatform and not being able to load Kext -
I just updated my software, but seems my macbook got an error of unable to find driver for this platform..
Did you try more than once? If so:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I need serious help! 'computer is unable to find driver for this platform'
i was just manually upgrading my OS X 10.4.7 mac mini to OS X 10.4.9 when halfway through the upgrade installation the computer froze and i had to reset it.
now everytime i turn on the computer it comes up with an error message saying:
panic(cpu 0 caller 0x0039C213): Unable to find driver for this platform: "ACPI"
the only option it gives me is to restart the computer which doesn't help.
can anyone please tell me how i can fix this?Well. I think you have only two option left:
Archive and Install: will re-install OS X preserving users and files.
Re-install 10.4.9 Combo Update: In order to do this, you either need another Mac running Tiger and capable of starting in FireWire Target Disk Mode and a FireWire cable, or an external bootable HD.
If you have another Mac that supports FireWire Target Disk Mode, you can proceed as follows:
In the working Mac (the Target machine) download the appropriate 10.4.9 Combo Update (PPC or Intel). Leave it on the Desktop. Do not run it.
Follow the steps of this article.
Once your Mini has booted from the Target machine disk, run the 10.4.9 Combo Update, selecting as the destination of the install the Mini's Hard Drive.
If you have a bootable external Hard Drive, (with OS X installed on it) boot from it (hold the Option key at startup), download the Combo Update and install it to the internal HD.
If you don't have a bootable external HD, you can still re-install the Combo Update booting from the Tiger install disk, and using an USB thumb drive (sometimes it may need to be formatted as HFS), following this cumbersome procedure.
Good Luck. -
HELP! "unable to find driver for this platform: 'ACPI'."
I was updating my Macbook Pro's software today the standard way and when/after it was installing the latest Mac OS X, my laptop shut off and now it won't boot up. A screen comes on that says "you need to restart your computer..." (which i did, but this message keeps popping up). on the same screen, it says stuff like panic: unable to find driver for this platform, debugger called, and displays all these numbers and letters. i don't know what is wrong or how to fix it. did my computer crash when installing the updated software/platform? PLEASE HELP!
mrb1568:
If I may put in just one work of caution. Mac OS X: About the Archive and Install feature explains the procedure for the installation option. However, although you can choose to save your settings and preferences, and although all third party apps in the Applications folder are saved, as well as your Users Folder, the article starts out by suggesting that you backup. That is because if anything goes wrong, as you already know it can, you can likely lose all your data, or if it can be rescued, not without cost and a lot of time.
If you don't have a reliable, up-to-date backup I suggest that you use SuperDuper to clone the entire HDD to an external HDD. You can do that by using Firewire Target Disk Mode and connecting an external HDD to the host computer.
Good luck.
cornelius
Message was edited by: cornelius -
Update 10.3.9 to 10.4.6- "Unable to find driver for this platform Powerbook
I am trying to update 10.3.9 to 10.4.6 and when I insert install disc and hold down "c" the screen starts with the apple, then turns grey and says kernel panic or somthing like that, shows multiple languages saying to restart the computer as well as this statement:
Unable to find driver for this platform Powerbook 4,3"
I have a 12.1" iBook, 900 MHz PowerPC G3, 384 MB SDRAM
Is it possible to update from 10.3.9 to 10.4.6? How do I install it?
Thank you for any help!!!Hi Sig! Unfortunaly I dont have a solution with tiger maybe I will try to install the Leopard. What do you this about? Thx!
-
Leopard install fails with panic: "Unable to find driver for this platform"
I have an early 2006 20" iMac with OSX 10.4.11 installed. Running perfectly with latest Firmware, permissions repaired, just perfect. I now want to upgrade to OSX 10.5, so I insert the Leopard Install DVD, reboot, and then to my horror a kernel panic, screen goes black with message panic(CPU 0 ...): "Unable to find driver for this platform", with the usual boxed message about holding the start button.
Grateful for any help.I finally managed to install Leopard by using a 2nd iMac to read the install DVD, and using firewire and Target Mode as described in http://reviews.cnet.com/8301-13727_7-10327225-263.html?tag=mfiredir . This seems to imply that the kernel panic is due to some hardware fault with my iMac's optical drive.
-
"Unable to find driver for this platform" after software update
After today's software update my MacBook Pro won't start when the required restart is completed. I get to the "pre-login screen" where I type in my password, and then I end up at a screen saying I have to hold down the power button and then restart the computer. It also says "Unable to find driver for this platform: \"ACPI\"...
What is there to do now? Will I lose everything on my harddrive if I reboot the computer completely?
Thanks for any help,
DavidAfter today's software update my MacBook Pro won't start when the required restart is completed. I get to the "pre-login screen" where I type in my password, and then I end up at a screen saying I have to hold down the power button and then restart the computer. It also says "Unable to find driver for this platform: \"ACPI\"...
What is there to do now? Will I lose everything on my harddrive if I reboot the computer completely?
Thanks for any help,
David -
My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
Help....Unable to find driver for this platform
Hello...after i shut down my macbook after it froze while playing counter strike when i turn it on it get this msg...Unable to find driver for this platform: ACPI....I cant boot it in safe mode...when i put my disc in and repair it doesnt help...When i follow the online text commands and start it up in single user i cant type anything...I dont wana lose all my files...I wasnt running windows on it...I was using the app thats like wine for mac...Thanks...
I just got my new MBP today and it worked for about
an hour. Now a get a panic:unable to find driver ACPI
message. Then: debugger called. Kernel version...
Restart computer.
What the? I've tried restarting, holding down the
opt/cntl/r/p keys, holding down x key, c key, etc.
Just keeps giving me same mesg, no cursor and no
comp. access. Any ideas?
thats what im going through....
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