Cannot Connect to iTunes Store and iMessages Slow

My friends cannot connect to the iTunes store via the iTunes app on iOS 7. They're using an iPhone 5, and their App Store is loading fine. Their iPhone's also experience random crashes (respring crashes not application crashes) and this occurs durring Facetime calls, sending or even typing iMessages, or just randomly. What could be going on with their phones and what could be done to fix it WITHOUT restoring. I will try reseting their network settings and see how it goes. In addition, MY iMessages are sending slow to everyone and I am starting to think this is a server problem with Apple. I checked their server status however it shows all their servers are currently online. Is this a server problem and what can I do to fix their crashes and not connecting to iTunes? Please let me know, and thanks.

What is going on with the iTunes Store thats making it unusible? And the system wide crashes are im guessing due to low amount of RAM but i could be wrong. The issue your having with iMessage is actually a bug within iOS 7 as one Apple Support woman told me. Has your friend updated to iOS 7.0.2? that might fix the issue. is anything happens please tell me ASAP.

Similar Messages

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    Many thanks.
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    try this:
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    HT1925: Removing and Reinstalling iTunes for Windows XP
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