Cannot connect Vixia R300 to computer

I have a brand new Vixia R300 and I cannot get my MacBook Pro to recognize it.....tried all the rouble shooting solutions and still get the "no camera was found" message ...HELP!!!

Dear mccarthy3908,
We are sorry to hear that you cannot get your Mac to recognize your VIXIA HF R300. We will do what we can to resolve this, but the forum may be a difficult way to troubleshoot this issue. The software which comes with your camera needs to be installed first, before you connect the camera. Try using a different USB port and avoid using a USB hub to connect. Ensure that you have a fully charged battery in the camera, or use an AC Adapter. The VIXIA HF R300 should mount to the desktop when properly plugged in and connected.
If you continue to experience issues connecting, we recommend getting in touch with our technical support team, either on the phone or through email.
You may call our special toll-free number by dialing 1-800-828-4040, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
To reach us by email use the address: [email protected]
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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what shall i do if i forgot my ipod 5th gen password and i cannot connect it to a computer???????
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If no computer:
Only if:
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I would appreciate some troubleshooting help, with regard to my inability to connect to my home computer from my iBook, which is in a remote location.
At home, I have an iMac connected to DSL, using a Belkin router. I have opened up port 548 on the router, which is supposed to allow access to my files from outside the home network. I have also turned on file sharing in system prefs.
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http://docs.info.apple.com/article.html?artnum=107369
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nicole190 wrote:
What do you mean? I don't know why or what is affecting it...my signal doesn't even change...just when I'm in my office my interject can't connect and I get an error 105 in my browser...and I've tried chrome firefox and safari...
The question in my response to you is a "link." Click on it.

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Hi Experts,
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Call came from Redirector Server = KRPSH01.xxx.net
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Regards,
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Hi,
Seems this issue is related with Windows Azure Virtual Machine, I will move it to Windows Azure Virtual Machine Forum for a better help.
Thank you for your understanding!
Best Regards
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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http://social.technet.microsoft.com/Forums/windowsserver/en-US/98e269b5-2bd1-449e-a213-e386ae15266f/cant-restore-anything?forum=winserveressentials
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We
are trying to better understand customer views on social support experience, so your participation in this
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Cannot connect Vixia R300 to computer

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