Cannot download anything from the iTunes store

Whenever I go to download an app, song, or movie on my new iPad 3 I get an error message saying: 'MZCommerce.CreditBalanceMismatch.Mobile_message'
I have done a hard reset, signed out of my iTunes account, and reset my network settings. Sometimes it will download 4-5 apps and then say the error. Thanks for your help.

Other people are reporting the same message (e.g. here and here) - problems have also been reported on the iPad's App Store app with the Purchased tab being blank. I assume that Apple are having some problems.
You can try this; Keep the Powerbutton and the Homebutton pressed at the same time until you see the Apple logo on your iPad screen.

Similar Messages

  • I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in

    I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in what do I do ?

    Welcome to the Apple Support Communities,
    I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
    Connor

  • Hello, I cannot download anything from the APP Store, I get a message that I have to switch to the "Peruvian store"' Not from the UK Store. How do I switch?

    Hello, I cannot buy anything from the APP Store, somehow it has "changed"to the UK Store, and it gives me a message that I have to "switch" to the Peruvian Store.
    How do I switch?

    Switching an iTunes Store account to a different country
    http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
     Cheers, Tom

  • I cannot download anything from the app store or itunes on my Iphone 4s

    Everytime I go to download something from the app store or buy something from itunes I put my password in and then it will never install anything. My password is correct. Help!

    Anything* >.<

  • IOS 7.1: I cannot download anything from the app store

    When I tried to download something, it said "unable to download app."I tried resetting my phone, change network and restart my phone but none worked.What should I do?

    Do you have enough free space available? Figure on about 3 times the size of the downloaded file, so that it can unpack and install.

  • TS1368 I can't download anything from the app store or iTunes today on my ipad2. Doesn't matter whether it is a previously purchased app or a new one. Help???

    I havent had any problems with my iPad2 until today. I cannot download anything from the app store or iTunes. Doesn't matter if it's a previously purchased app or a new one. Help???
    I just get a message--- after a long wait where the app icon says "waiting" that I can't connect to iTunes.
    Wifi signal is strong. All bars.

    Try these articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    If this will not work, best to contact phone support.
    http://support.apple.com/kb/HE57

  • I suddenly cannot download anything from the appstore I receive the following message "this is not a test user account" By sandbox.......   Any ideas about why this happened and how to remove it.?

    i got my iphone 5 week ago and i have been using it normaly till I suddenly cannot
    download anything from the app store, and I receive the following message :
    "this is not a test user account"
    "please create a new account in the Sandbox environment."
    why this happened, and how to solve this issue ?

    Looks like you got the developer edition of IOS.
    If you are not a developer, how come?

  • My account balance was deleted and now I can't purchase anything from the iTunes Store

    I redeemed a $100 gift card about a month ago, used barely any of it and now the balance has been deleted from my account. I added another $40 in gift cards today and still cannot purchase anything from the iTunes Store. A red message pops us telling me to contact iTunes Support. How can I:
    1) Recover my account balance?
    2) Make a purchase?

    Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes  & App Stores on iOS 6) and then log back in and see if it then works.

  • HT1557 i have downloaded Facebook from the iTunes stores but i cannot find the icon on my screen or anyway in the drive.  why?

    i have downloaded Facebook from the iTunes stores but i cannot find the icon on my screen or anyway in the drive.  why?

    The apps in the iTunes Store are for a mobile device. Mac apps are in the Mac App Store.

  • Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Please help!

    Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Also when I try to sink my mini with my iTunes account it says you cannot sync because the sync session failed to start.

    It sounds like to me you're trying to sync using the computer.
    Try these things and see if it helps before you try your next syncing session. If none of the things below work then you might consider trying to sync using iCloud only.
    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • TS1741 I cannot download apps from the app store. They just sit waiting

    I just recently cannot download apps from the app store. The app just sits waiting and will not do anything. I have an iPad 2.

    Check iTunes and see if you have a pending or stalled download in there. If you do, finish that download or delete it if you can. If you can't finish or delete the download on the iPad, do it in iTunes on your computer and then sync the iPad. Then go back to the apps and see if they will download.
    If that doesn't work or if that was not the problem, go to Settings>Store >Apple ID, tap your ID and sign out. Then reboot the iPad, Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Then go back to Settings>Store>Sign in and sign in again and see if the apps will update.

  • Why cant i buy download anything from the app store after the new ios7 update?

    Why cant I download anything from the app store after updating to the ios7.02 system?

    Do you have a song or podcast in iTunes that did not finish downloading? If you do - finish that one first. The apps will not update until that download is complete.
    If that doesn't do it - sign out of your account - Settings>Store>Apple ID - sign out. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store>Sign in and sign in again and see if you can tap on one app and start the download.

  • HT4623 My ipad is getting a disable notice when i try to download anything from the app store

    When i try to download anything from the app store i get "your  apple id has been disable ,how to enable it?

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I've always wanted to obtain and have perfect resolutioned cover art for my albums. I have been and downloaded albums from the iTunes store, and they come with really great cover art. How can I get cover art as precise and clean as the albums have on ther

    My problem mainly concerns cover art.
    There have been times when I downloaded albums from the iTunes store to find its cover art it is absolutely beautiful, and is absolutely 100% un stretched. Whereas when I have gotten images for a specific album from Google Images it's terribly pixelated and totally disgusting.
    Is there a way for me to obtain cover art for my albums that is has clarity equal to the cover art on the iTunes store albums.
    Or will it basically boil down to I can only get that cover art by downloading my albums off the store?

    robcharlus wrote:
    The old iTunes libraries do not restore any playlists or song counts.
    They should you if you do the roll back properly... Opening files from the Previous iTunes Libraries folder in Windows Explorer simply opens the current library. If you don't see the .itl file extension then don't give your copied and renamed file the extention or iTunes will create an empty library rather than using the renamed file.
    If you had a complete pre-problem backup of your library you could restore that. On the assumption that isn't possible I have a script called ExportImport that could in principle be adjusted to save the relevant data from a backup of the library database and then reimport that data into the current library. See this thread for details.
    tt2

  • I downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing..... please help!

    i downloaded apps from the itunes store and tried to sync them to my ipod touch but its not syncing.i even restarted my ipod several times but it doesnt seem to work....i tried to delete and re-install the apps but that too doesnt seem to work... and while syncing,the apps are shown in my ipod and after the ipod is synced the apps disappear... dunno wat to do .................please help........

    Do you have Restrictions set that prevent adding the apps? (Settings>General>Restrictions).
    What happens whenyou tru to download the apps directly to the iPod.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

Maybe you are looking for