Cannot download attachments.

I have a message saying the server connection failed when trying to download attachments from my emails on iPad. How can I fix this problem?

Have you tried quitting the mail app completely?
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Launch mail again and see if you can open the attachment.
Have you gone to your webmail account using Safari to see if you can open the attachment that way? .... just to rule out an issue with the attachment itself. The message you are getting in the mail app would seem to indicate that is not the problem but it's one more thing to try to rule out as the problem.

Similar Messages

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    all of a sudden I cannot download attachments.  How do I fix this?

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    ------=_NextPart_000_0035_01CDACB2.E8F244C0
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    (snip)
    So I log into iCloud and try to see how these attachments show up. They seem to be there since I see this:
    but when I try and download the files, they appear in my download folder as 0 byte files, ending in .pdf.html.
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    Message was edited by: welshterrier, to insert screenshot

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    Hi Hans,
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    Hi,
    Please see [http://help.yahoo.com/kb/index?page=content&id=SLN8782 this].
    [http://help.yahoo.com/kb/index?page=product&locale=en_US&y=PROD_MAIL_ML Support]

  • TS3988 Cannot download attachments in emails

    I did a hard reset on my iPhone just recently. I went through and set up my iCloud items.  When I go to download attachments from emails I get the following message: "The connection to the server failed".  Any thoughts or ideas on how to fix this problem?  Thanks.

    WHat attachments? What "Adobe"? What did you do? You need to explain better and provide the necessary technical information.
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    JT,
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    Hi,
    Please see [http://help.yahoo.com/kb/index?page=content&id=SLN8782 this].
    [http://help.yahoo.com/kb/index?page=product&locale=en_US&y=PROD_MAIL_ML Support]

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    I got a problem in mail.
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    Hi,
    Please see [http://help.yahoo.com/kb/index?page=content&id=SLN8782 this].
    [http://help.yahoo.com/kb/index?page=product&locale=en_US&y=PROD_MAIL_ML Support]

  • I cannot download attachments from mail

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    Hi Thank you for getting back to me . When I click on Save ( save to my compuer) i get a quick scanning attachment and nothing happens after that.   Browsing through different answers to in the support groups I found that someone else facing the same problem decided to forward to the mail to a different email account and try downloading. Yahoo to Gmail as in my case. I tried that and it worked. However I would prefer to solve this issue from yahoo mail.
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