Cannot get my "log in" button to work for online banking. Stopped working about a week ago. Checked Time Warner Cable and the Bank and they said it's on your end. Can you help?
I have been online banking with TD Bank for years now and have never had a problem getting into the log in. About a week ago when I would click on the log in button, nothing would happen however I can get into every other link on that site. I contacted TD Bank and they said that my account was fine and I was not locked out and there were no security issues. I then called Time Warner and they checked my service and said nothing was wrong with my service and that it sounded like it was from my server since I was going through Firefox, I should call you guys and see if it is the problem.
Let all cookies expire when you close Firefox.
* Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
Make an Allow exception for the ones that you want to keep.
* Tools > Options > Privacy > Cookies: "Exceptions"
You can inspect and modify the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
Make sure that you do not use "Clear Recent History" to clear the "Cookies" and the "Site Preferences" (Site Preferences includes the cookie exceptions)
*https://support.mozilla.com/kb/Clear+Recent+History
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception.
See also:
* https://support.mozilla.com/kb/Cookies
* https://support.mozilla.com/kb/Enabling+and+disabling+cookies
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Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe -
installed CS6 and all working except Photoshop. Says application will not run on this mac despite my having the necessary system requirement of OSX 10.6.8. Can anyone help please?
Hi - I have opened a second log with the same date and name and am now tracking down the problem.
This seems to be the problem for me: Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 -
I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter
Peter,
deggie gave you that link so you'd know that airprint is a reduced-options print system, designed for mobile devices (not Macs), and you need to use the specific airprint driver on the Mac when adding the printer if you want Airprint, no-options printing. Otherwise, select the "non-airprint" driver when you add the printer.
It may be helpful to Reset the Printing System to get OS X to find the right driver.
Mac OS X: How to reset the printing system - Apple Support
(And "not working" doesn't help us to help you - please give more detail next time) -
Just updated itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hi, I would like to synchronize the calendar's items of my iPad Mini with my MacBook Pro. At today I can only do the reverse operation (from MacBook Pro to iPad Mini). Can you help me maybe with a little tutorial or something? Many Thanks.
Hello there Tonynos.
The following Knowledge Base article should help with guiding you on how to synchronize information from your iOS device to your computer:
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Thanks for reaching Apple Support Communities.
Cheers,
Pedro D. -
I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?
Check your junk or spam mail folder. Also, if you established a rescue email, it could be going to that email address. If all else fails:
Contact applecare and ask for account security.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57 -
Please I need help regarding this problem I faced today.
I updated my payment method because I changed my Internet MasterCard of the same number but new expiry date but not accepted , can you help me?Is the iPhone jailbroken or was jailbroken?. In the article " http://support.apple.com/kb/TS3694 " it says:
Errors related to downgrading iOS
The required resource can't be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it's newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version isn't supported.
Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state. -
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
GratefulIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanksIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
I bought a Nikon D810 and the RAW files will not open in Photoshop 6. Can anyone help me?
I bought a Nikon D810 and the RAW files will not open in Photoshop 6. Can anyone help me?
You're welcome! It's usually CS5 and below that has the ACR update problems.
What counts is that you are back in business.
Gene -
i need unlock iphone 4s , previously used for sprint about 2 years ago, out of contract now. would like to use it fro other carrier . Cant though before you HELP ME! PLEEEEEEEEEEEEEEAAAAAAAAAAAAAAASE
Contact Sprint. They are the only ones that can authorize an unlock. No one else can. If they refuse to unlock, there is nothing you can do but sell the device and get another phone.
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When i try to download 'Get album artwork' I receive error alert with (-609) I have tried to download the artwork on the advanced tab, but still no success. My computer runs Windows 7 and the alert appears in my itunes which on my computer.Can you assist?
Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
istalling third party instruments.. i have tried to go to application support and putting them into the sampler but they are still not showing up.. can someone help me
Hi
So these are EXS24 Sampler Instruments?
If yes... the .exs Instrument files need to go in
Library:Application Support:Logic:Sampler Instruments
Or
<User>:Library:Application Support:Logic:Sampler Instruments
CCT -
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If you have a problem with the bookmarks then see:
http://kb.mozillazine.org/Lost_bookmarks
* If the menu bar is hidden then press and hold the Alt key down, that should make the Menu bar appear (Firefox 3.6 on Windows) (see [[Menu bar is missing]]).
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See also [[Back and forward or other toolbar buttons are missing]] and [[Navigation Toolbar items]]
See http://kb.mozillazine.org/Toolbar_customization
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