Cannot get PDF output

Hi,
I have two questions, first I need to convert my files to PDF
format. I opened the Printed documentation properties but the PDF
button is inactive.
the other problem is when I generate my project to Printed
Documentation (word) the text format become different e.g. some
text become bold, and some become underlined

1] Did you install the PDF writer that comes with RH? Go to
Control Panel | Printers and see what PDF writers are listed.
2] Is the text that changes random or does it relate to
dropdown or expanding text, for example? In the last page of the
wizard, what option are you selecting? (Use CSS styles, Use Style
Mapping, or Use Word template)

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    [042407_110205282][][STATEMENT] ------------------------------------------------------
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    [042407_110205485][][STATEMENT] Phase2 time used: 0ms
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         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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         at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:997)
         at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
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         at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5936)
         at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3459)
         at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3548)
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         at oracle.xdo.parser.v2.XSLProcessor.newXSLStylesheet(XSLProcessor.java:571)
         ... 17 more
    [9/14/12 8:13:23 AM] [90939:RT3715787] Completed post-processing actions for request 3715787.
    [9/14/12 8:15:47 AM] [GSMServiceController:90939] New Initialization Parameters: oracle.apps.fnd.cp.opp.OPPServiceThread:2:0:max_threads=5
    [9/14/12 9:03:39 AM] [GSMServiceController:90939] Received shutdown request.
    [9/14/12 9:03:39 AM] [GSMServiceController:90939] Preparing to shutdown service.
    [9/14/12 9:03:39 AM] [GSMServiceController:90939] Stopping all Service Threads.
    [9/14/12 9:03:39 AM] [OPPServiceThread0] Preparing to shut down service thread.
    [9/14/12 9:03:39 AM] [OPPServiceThread1] Preparing to shut down service thread.
    [GC 25492K->7906K(63424K), 0.0562769 secs]

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