Cannot install iTunes in windows 7 ultimate 64 bit

My system is: Custom built AMD Phenom Quad-core processor 2.50GHz 16.0gb memory 64bit Windows 7 Ultimate OS
I have tried the newest version of iTunes and the one just prior, same problem with both. I have also tried all the detailed and sometimes complex uninstall, delete, repair and reinstall procedures listed in the forums here and on other sites, cleaning registry and cleaning cookies. Deleted all apple products with three different file cleaning programs. Deleted anything even remotely related to apple products and turning off any services related to apple. I have tried installing each file independantly in a variety of suggested order giving administrator privileges to all the files. I am the system administrator with full adnimistrator privileges.
The installation response in every case is as follows;
An error occurred while attempting to create the directory: C:\ProgramData\Microsoft\Windows\StartMenu
this is shown with two options Retry which gives the same result instantly or cancel which rolls back the installation entirely.
In one instance I was able to install the 64 bit version of a fresh installed OS on another hard drive on my system. But that system is for a test bed and I have no plans to use it on a regular basis.
I have spent roughly 35 hours on this and finally had to install another program to deal with my music files but I still would like to solve this problem. This appears to be a common problem based on all the questions and complaints that I have read lately both here and elsewhere. I am not sure why apple has not adequately addressed this, at least in the newest version of iTunes

In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Similar Messages

  • Cannot install itunes on windows v8.1 64 bit

    Cannot install iTunes on Windows v8.1 64 bit.

    The old blue iTunes worked fine on my pc, then along came the new red iTunes, which initially refused to install from an auto-update notification, saying it didn't have permission to access one of its own folders (self access to all its other folders was ok).
    I then tried a manual download and install as suggested by the auto-update failure dialogue and that was exactly the same - failed at the last hurdle and had to reset itself.
    I then tried download and install from iTunes site and this installed without problem, but the application will not open, neither from the desktop icon with user or admin rights, nor from a direct open or run as admin from the iTunes folder .exe file.
    I have tried a repair install and an aggressive uninstall to ensure any TSR components are purged followed by a clean install - no difference.
    My other pc is no problem and iTunes installed and runs on there fine, so it must be a configuration problem on this pc only.
    I disabled my antivirus and malware detection during the install and made an exception for iTunes, to no effect.
    When selecting the app I get a blue circle for a few seconds then nothing, no dialogue or notification of problems.
    Any suggestions welcomed.

  • I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).

    I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193). 
    I have uninstalled and reinstalled a few times but with no luck.  Does anyone have another option?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the above steps haven't helped try installing:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
    Or roll back to:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    as appropriate.
    tt2

  • Cannot install iTunes on windows 7 64bit

    Okay, I like so many cannot install iTunes on Windows 7 64bit.
    Now Orginally I got a message saying something to the effect of:
    There was a problem with the install you do not have permission for something...
    Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
    This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
    So I searched the net and many people were saying to uninstall everything "Apple" and try again.  So I did that.  Now I have this new message:
    there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
    And again I scoured the internet for a way to fix this.  I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair.  The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
    I am at a loss.  Why doesn't Apple fix this.  I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible.  I cannot change any of my music or do anything until this is resolved.  If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
    I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
    Now I have had previous versions of iTunes working perfectly fine.  I do not recall which version I was using before I tried to update and fell into this abyss however.

    Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
    P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
    =============================
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
        </package | /i> <Product.msi>
            Installs or configures a product
        /a <Product.msi>
            Administrative install - Installs a product on the network
        /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
        </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
    Display Options
        /quiet
            Quiet mode, no user interaction
        /passive
            Unattended mode - progress bar only
        /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
        /help
            Help information
    Restart Options
        /norestart
            Do not restart after the installation is complete
        /promptrestart
            Prompts the user for restart if necessary
        /forcerestart
            Always restart the computer after installation
    Logging Options
        /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
        /log <LogFile>
            Equivalent of /l* <LogFile>
    Update Options
        /update <Update1.msp>[;Update2.msp]
            Applies update(s)
        /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
    Repair Options
        /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
    Setting Public Properties
        [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Indepe
    =================================

  • Cannot install iTune for Windows

    Hi, I just bought an iPod nano and I tried to install iTune for windows 64 bit but I always get an error message concerning a Boujour service that it seems I don't have the rights to start.
    Here are some of the installation events
    Windows Installer a installé le produit. Nom du produit : iTunes. Version du produit : 9.2.1.5. Langue du produit : 1033. Fabricant : Apple Inc.. Réussite de l’installation ou état d’erreur : 1602.
    Product: iTunes -- Installation failed.
    Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.
    La description de l’ID d’événement 100 dans la source Bonjour Service est introuvable. Le composant qui a déclenché cet événement n’est pas installé sur l’ordinateur local ou l’installation est endommagée. Vous pouvez installer ou réparer le composant sur l’ordinateur local.
    Si l’événement provient d’un autre ordinateur, les informations d’affichage doivent être enregistrées avec l’événement.
    Les informations suivantes étaient incluses avec l’événement :
    WSARecvMsg failed (87)
    La ressource de message est présente mais le message ne se trouve pas dans la
    table des chaînes ou des messages
    What a waste of time and money
    I hope you have a solution cause this device is completely useless without that software.
    Thank you

    In my case, netlimiter was conflicting with the bonjour service. Probably identifying it as a threat. Uninstalling netlimiter solved my installation problem but now I need an alternative to netlimiter

  • Error numbers are 2502 and 2503 for installing iTunes for Windows 64 bits. How to fix?

    Hey guys,
    I cannot install iTunes (latest vision) on my new laptop (Windows 64 bits), and it says that the error numbers are 2502 and 2503...
    Can someone tell me how to fix this?
    Thank you!

    Check your system date & time is correct.
    Run the System File Checker: http://support.microsoft.com/kb/929833
    If you still have problems try a creating a new user account with administrator rights, log into it, and attempt the install from there.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I cannot install itunes on windows 8.1

    I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Can't install itunes on windows 64 bit system

    I tried to install itunes on my 64 bit machine, but with verson 6.0.5, it says this software doesnt support 64 bit systems. I tried to install an earlier version i think its 6.0.4.2 not sure, but it does install on my computer. When I try to open the program and quicktime, I get error box saying the program had a problem and couldn't open. Is there anyway to fix this problem, and is there a way to have the newest version of itunes to work on windows 64 bit?
      Windows XP Pro  

    iTunes and QuickTime have never been supported on the 64-bit version of Windows (look here for the official statement). Some people have managed to get it working (at least tolerably), but from what I've read, a recent update from Microsoft has caused a lot of problems. You might try rolling back recent Windows updates and see if you can get things working again.

  • Cannot Install Itunes on Windows 8.1 Pro

    I am trying to install ITunes x64 on windows 8.1 Pro and I keep getting an error message half way through saying "An error occurred during the installation of assembly  'Microsoft VC80 CRT type="Win32" . version="8.0.50727. 6195" ,publicKey Token="1fc8b3b9a1e18e3b" processo rArchitecture="amd64" . Please refer to Help and Support for more information HRESLILT: 0180073715"
    Can anyone help??

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies. The notes below the box include tips on removing troublesome components.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
    tt2

  • Cannot install itunes on Windows 7 Windows Service Installer could not be accessed

    I am having trouble installing itunes on Windows 7.  I keep getting a message that says that Windows Installer Service could not be accessed.  This is driving me crazy.  Any help would be appreciated.

    I managed to get iTunes downloaded, but now it won't install because it says a newer version of Quicktime is installed, and iTunes cannot proceed until that is uninstalled.
    We're still making progress. That's damaged QuickTime installation configuration information (which also seems to be associated with some-though-not-all reports of your initial error).
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • I cannot install itunes on windows 7

    I have been trying for some time now to install itunes on windows 7 so that I can put music on my ipod touch.  I am told by the Apple shop that I must have itunes to put music on although when I first bought my Ipod touch (it is quite old) I was able to transfer from CDs very easily.  Now that I have Windows 7, this seems to have changed.  I do not particularly want Itunes but it seems I can get nowhere without it.
    When I download Itunes I receive a messate "There is a problem with this Windows Installer Package.  A program required for this install to complete could not be run.  Contact your Support personnel or package vendor."  I have looked at different messages and it seems quite a common problem although the Apple shop said they had never heard of it.  However, none of the solutions suggested work for me.  In fact one suggestion was to remove from the Control Panel all reference to Apple which I did but was unable to remove Apple Update when the same error message appeared. 
    Any suggestion would be gratefully received as the Ipod is becoming useless without some more music and I have an audiobook I wish to transfer from Windows Media also.

    You might have better luck if you posted in the iTunes form since you have an iTunes problem, not an iPod problem.

  • Cannot install itunes on windows 7: Error writing to file C:\Program Files(x86)\itunes\mozilla plugins\npitunes.dll

    Unable to install itunes on windows 7. Gives message Error writing to file C:\Program Files(x86)\itunes\mozilla plugins\npitunes.dll and then starts rolling back.

    If you uninstall your Firefox, and then try the install again, does the iTunes install go through? (If it does, reinstall your Firefox.)

  • Why i cannot install itune on windows 8.1?some dll required for this installation?

    Thanks for your help.

    Although you're getting a different error message, try the procedure from the following user tip:
    "The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

  • I cannot install iTunes 10.2 64 bit on Windows 7 Home Premium

    I'm able to download the iTunes 10.2 64 bit program without any issue. However, when I try to intall the program Windows installer issues error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package”.
    I have tried to open 'itunes64bit.exe' as the Administrator but this still doesn't work!
    I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7.
    One member had a solution whereby they downloaded a program from Orca to increase Windows Installer’s capability and another to help install iTunes.
    The problem is that Windows Installer will not install these downloaded programs either!
    I’ve followed tech advice to change the Windows Installer setting from ‘Service Status’ stopped to ‘Service Status’ started and applied/ok’d changes. However, as soon as I try to install a non-windows program it automatically defaults to the ‘stopped’ setting and issues the error message about not being able to verify the package being installed.
    I followed the steps to unregister and reregister Windows Installer too, also to no avail.
    You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator.

    Hi Lee,
    "You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator."
    You are correct but to a point.  I thought so too, however, like you, I am "second in command"...under myself. 
    I was in the same situation and tried others' successful workarounds.  Nope.  Actually, an ongoing frustration for a few months to no avail...until I came across this link, http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ this-installation-package-could-not-be-opened/40c3cf33-b155-4dc7-b21e-ca5acce105 f3.  It shows you how to access the Administrator login, literally.  It worked for me. 
    This is from a Microsoft support page (SJ has probably been alerted, so I don't have much time, LOL).  I did not want to hit that "final" option and reinstall Win 7.  The first time was trying enough and I was about to give in.  
    " I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7."
    I was opposite on this one.  What led me to think it wasn't the above was seeing this user " ` " , also known as Accent grave.  The Users first file is labeled " ` " and has a little gold lock on it.  When I scanned Task Manager, under Processes Tab, the User Name column showed " ` " attached to certain processes.  I knew it was me, but did not realize it was the Alpha me 
    I cannot say if the system automatically did this or I or Alpha (I'm blaming Alpha).  If there is a way to change this I do not know, and if I should.  Either way, I will do some more research and pray another personality isn't isn't lurking about
    Hope this helps you.
    Ss

  • Cannot install itunes in windows 8 64 bit

    I have tried for days to re-install itunes-i had it installed then it would not work even after repairs so I uninstalled it. Now i keep getting the attached message. It says: Errors occurred during installation before itunes could be configured. Your system has not been modified. To complete the re-installation run the instaler again. Click finish to exit the installer. I have run the installer 5 times. I have tried to both save and run the download. Nothing works.

    Hello LadyLukes,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926?viewlocale=en_US
    Best of luck,
    Mario

Maybe you are looking for

  • HP Photosmart all-in-one scans in horizontal gray lines

    My HP photosmart printer will scan only when I send the request from my MacBook to the printer. It shows up in the scan box and looks fine, but it does not let me save the scan. The first time I try, it will save it but when I open the saved pdf or j

  • Need help with java browser "Back" button

    All: I'm trying to make the "Back" button in my Java web browser work. Any help would be greatly appreciated. Here is my code: import javax.swing.*; import java.net.*; import java.awt.*; import java.awt.event.*; import javax.swing.event.*; import jav

  • Upgrading NCS 1.1.1.24 to PI 1.2.1

    Did anyone experience this? Original running NCS 1.1.1.24 and upgraded to 1.1.2.12 with NCS-upgrade-bundle-1.1.2.12.gz in hopes to upgrade to PI 1.2.1 later. 1. Trying to upgrade with application upgrade ncs_patch-1.1.1.24-upgrade-12.gz wireless-nms-

  • Crystal Reports - ECC Tables - Row level security on Multiple tables

    Hi Experts, We are implementing Crystal Reports directly reporting on ECC Tables.  Lot of information on row-level security has been provided by experts Ingo Hilgefort, Don Williamsand Mike Seblani, but not related to multiple tables or Wild cards Re

  • The new iTunes doesn't maximise properly

    Sometimes, when I open the new iTunes and maximise the window, it does not maximise properly (a part of it goes beyond the screen). Does anyone know the reason?