Cannot Install Playsforsure Software Su

I am trying to install the Playsforsure Software Suite for my Zen Touch 40 gig and I keep getting the following message: "Setup could not detect any device on your system. Setup will now install the necessary drivers to enable your device to be detected. Click OK to Continue or Cancel to exit the installation." When I select the OK button I keep getting the same message. I also have the new firmware installed and it is working just fine. Any help will be appreciated.

Doh! Sorry, for some reason I just kept reading PlayCenter rather than PlayForSure. I need more sleep
OK, so first stupid question (after the last set of stupid answers by me) do you actually have the Touch connected to the PC when installing?
Also, is other software like Windows Media Player and Windows Explorer detecting the Touch?

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21/02/2015 18:27:05.115 Finder[544]: addViewSpecificStuffToMenu:browserViewController:context:: old method lost
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file:///Users/Hancockfamilymac/Dropbox/
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21/02/2015 18:35:10.520 login[556]: DEAD_PROCESS: 556 ttys000
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(62214)

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Hello AnnaY,
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Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Cannot Install Playsforsure Software Su

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