Cannot open Pages documents that I've worked on. I open a new document, work on it, then save and close it. When I try to open the document again, I get the following message: The document "[name]" could not be opened. The file isn't in the correct form
I cannot open Pages documents that I have worked on and saved. When I try to reopen Pages documents that I've saved, I get the following
message:
"The document “[name of document]” could not be opened. The file isn’t in the correct format.
The file might be corrupted, truncated, or in an unexpected format."
I have downloaded the latest update to iWork, but that doesn't help.
I use Mac OSX 10.6.7
I am using Pages '09 version 4.0.5 (852)
If anyone can help, I would greatly appreciate it.
Best regards,
New York Mac User
A few general trouble shooting tips that may apply here:
1. If you used Software Update to do the OS update(s) to reach 10.6.7, go to http://support.apple.com/downloads/ and download and apply the Mac OS v10.6.7 Combo Updater. The Combo Updater contains some fixes that were not included in the incremental updaters used by Software Update.
1a. Check that you have the current version of Pages (and of the other iWork applications) installed. All three applications' current version numbers end in .0.5
2. A common cause of malfunctioning applications is a corrupted preferences file (.plist file). Your Pages '09's plist is at yourname > Library > Preferences > com.apple.iWork.pages.plist
Quit Pages, locate the file and Drag it to the Desktop (or to the Trash).
Restart Pages and attempt to open one of the files.
If all is well, Trash the plist file and empty the Trash.
If there's no change, AND you've made changes to the Preferences that you wish to keep, drag the file back to its previous location, replacing any new one that has been created.
Regards,
Barry
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