Cannot Preview Reports in CMC

Hi,
We are using BO XI R2 SP5 with Oracle 10.2.0.3 DB, both on Solaris 10. We are trying to use DataDirect 5.3 ODBC to establish the connection. We have a Windows environment that works when pointing to the same DB but on UNIX, we get errors of Failed to load database information.
Has anybody has this problem? We have been unable to find a solution and support is taking 2 days to respond after each time we update our case. Any help would be appreciated.

Hi,
See if this [pdf|http://www.datadirect.co.jp/SupportLink/manuals/connect-for-odbc64/53/odbc64diag.pdf] helps.
Regards,
Shweta

Similar Messages

Failed to load database information. When previewing report in CMC

I attempting to load reports that are from our accounting program. The account program uses a ProvideX driver and every report I add to the CMC displays the same results
Unable to retrieve Object.
Failed to load database information. File xxxxxxxxx.rpt
When I am listing my connection source for the report I have the following selected:
Use custom database logon information specified here
For the driver I am listing
MAS 90 4.0 ODBC Driver
Server = SOTAMAS90
DATABASE= ABC
USER= bmb
Password= password
If I have any other settings or if I just choose standard ODBC I get the following results
Unable to retrieve Object.
The database logon information for this report is either incomplete or incorrect.
I can view reports fine from my Access Database but the SOTASMAS90 is causing problems.
Any ideas?
Thanks in advance!
Brian

I tried using the standard ODBC connection and I tried placing MAS 90 4.0 ODBC Driver in the custom driver.
If I go to my ODBC connections in my Administrative tools and select Add driver, the driver name that displays is MAS 90 4.0 ODBC Driver. So I was thinking that the CMC would be able to determine the driver if I used the same naming convention that was used by Windows.
I have some screenshots that I uploaded if you want to take a look. I figure this should just work.
Shows when I have selected the standard ODBC
http://i36.photobucket.com/albums/e31/bberrelez/image1.jpg
Shows when I specify a custom driver
http://i36.photobucket.com/albums/e31/bberrelez/image2.jpg
Displays the drivers I am able to choose from within CMC
http://i36.photobucket.com/albums/e31/bberrelez/image3.jpg
If I were to create a new ODBC connection in Windows
http://i36.photobucket.com/albums/e31/bberrelez/ODBC.jpg
Thanks helping me with this. I appreciate it!

Cannot delete reports, unless I close and open Eclipse/Tomcat

Please can someone help me.
I cannot delete reports. I have not worked out all the details yet but this is what I got so far...
First I thought it was a problem with my tomcat setup, I would deploy my WAR and run the app. After
viewing the report and closing the browser. I would not beable to delete the rpt file until I close Tomcat.
I have now got a similar problem within Eclipse. (as far as I can tell its the same problem but even worse)
If i create any report and design it or even a new blank report. And not do anything to it, just save it as a blank report. I then try delete the
report. Right click and then delete.
After a few seconds Eclipse brings up an error and says it cant delete the file, the reason it gives is
Problems encountered while deleting resources.
Could not delete 'C:\WorkSpace\Project\WebContent\Report1.rpt'.
    Problems encountered while deleting files.
      Could not delete: C:\WorkSpace\Project\WebContent\Report1.rpt.
I have tried creating a fresh new project and only one report. And I still get the error.
If I try delete the whole project perminatly it also gives the same error. (But deletes the default crystal report)
I have to close Eclipse and then open it again before I can delete the rpt files properly.
I have not always had this problem. It used to work fine (dont ask what I have done since
cause I would not beable to tell, sorry)
Hopefully someone can help me, as this is driving me insane, and having to stop and start Tomcat every
time I want to deploy a new test version is not really an option.
Cheers
Darren

Hi Merry,
Thanks for getting back to me.
My reports within Eclipse seem to be behaving themselves now and dying gracefully without and hassles,
so I dont know what fixed that problem as I have not made any changes or done any updates. One of
those things I guess.
With regards to TOMCAT still having a handle on the reports, As far as I am aware I am putting the
report source in session
Below is my JSP that loads the report
I store report name in session via a servlet and set all the DB connection details in the servlet also.
imports....
try {
   String reportName = session.getAttribute("Report").toString();
   ReportClientDocument clientDoc = (ReportClientDocument) session.getAttribute(reportName);
   if (clientDoc == null) {
      clientDoc = new ReportClientDocument();
      // Open report
      clientDoc.open(reportName, OpenReportOptions._openAsReadOnly);
      // ****** BEGIN LOGON DATASOURCE SNIPPET ****************
         //Call the process to set all the database detail retrieved from web.xml
         // Custom function to set the connection details
         ReportFunctions.setConnection(clientDoc);
      // ****** END LOGON DATASOURCE SNIPPET ****************
      // Store the report document in session
      session.setAttribute(reportName, clientDoc);
   // ****** BEGIN CONNECT CRYSTALREPORTPAGEVIEWER SNIPPET ****************
      // Create the CrystalReportViewer object
      CrystalReportViewer crystalReportPageViewer = new CrystalReportViewer();
      //set the reportsource property of the viewer
      IReportSource reportSource = clientDoc.getReportSource();
      crystalReportPageViewer.setReportSource(reportSource);
      // set viewer attributes
      crystalReportPageViewer.setOwnPage(true);
      crystalReportPageViewer.setOwnForm(true);
      crystalReportPageViewer.setDisplayGroupTree(false);
      crystalReportPageViewer.setHasToggleGroupTreeButton(false);
      crystalReportPageViewer.setHasPrintButton(false);
      crystalReportPageViewer.setEnableDrillDown(false);
      // Process the report
      crystalReportPageViewer.processHttpRequest(request, response, application, null);
   // ****** END CONNECT CRYSTALREPORTPAGEVIEWER SNIPPET ****************
   } catch (ReportSDKExceptionBase e) {
    out.println(e);
So far its very basic.
How best can I kill and clean up once the web page is closed. I have tried a few options but dont seem to
know the best way,
I tried "onbeforeunload" but I dont know if this is the best practice,
I have a session listener with sessionDestroyed but have not learnt how to envoke this correctly, or atleast when to correctly call it. And then I dont know how to clean out any loaded reports from here.
I have used
request.getSession().invalidate();
at the end of my JSP but that destoys everything everytime a user does anything on the page, (selecting any of the buttons on the report)
I am still learning everyday, and so I appoligise for questions that I should really know, am being pushed into the deep end here so trying my best :).
Thanks again.
Cheers
Darren
Sorry for bumping this back the list, but I am at my wits end as how best to "clean out" the reports
once they have been closed or timed out.
Surely there must be a way to release all objects (be it a actaul rpt file or the classes12.jar) once the
reports have been viewed and closed.
Even if there is something I can load via another servlet that destroys anything that has to do
with the main website.
Thanks and again sorry for moving this back up the list. If i get no replies, ill assume this is impossible
and that the only way to upload a new version of a report is to shut the whole Tomcat service and
make the changes.
Cheers
Edited by: Darren Jackson on Dec 3, 2008 12:31 PM

Print preview report running error in client workstation

dear all,
I face an issue in preview report in client,
The report is write in store procedure, using crystal report for the designer. I use OLEDB SQL native clilent.
My report is running well in server
the server os is windows server 2003 , SQL server 2008, SAP Business One 8.81 PL4,Australia localization.
But the problem is on the client work station, it can not preview. some clients only install pure SAP Business one client and using the windows 7.
I also run in windows XP client workstation, it runs well.
Should i install crystal report in client workstation?
Is there any driver or crystal report runtime that i must install first in client ?
Please provide me the link that i can download.
Thanks in advance
Regards
KK

Solved

Error: Failed to open the connection when opening Crystal Report in CMC or

Hello all,
I am getting theError: Failed to open the connection when opening Crystal Report in CMC or Infoview
with access database as the datasource which is in the network drive.

Hi Sonali,
This is because Crystal Reports does not recognize database connection from share drive
1. Save the database locally on server machine
2. Create a new database on server and link the new database with the database on Network.
Steps to link the database.
1.Create a new test database on server.
2. Go to File --> Get External Data --> Link tables | Select the database on Network Drive.
3. Select all the tables from the database.
4. Save the Database e.g. Test.mdb.
5. Create an ODBC Connection on server machine, with the same name as on client machine using test.mdb database.
Note: Click on Advanced button, enter the default user id and password for the odbc connection, it is not mandatory to give Login Name and Password, only if the user id and password are given then we need to provide the same user id and password in the CMC database configuration.
6. Create a report using this ODBC connection, and save the report to Enterprise.
Regards,
Navin

FRM - 41219 CANNOT FIND REPORT INVALID ID - CALLING REPORT FROM FORM

I am using Developer Suite 10g (forms 9i, reports 9i) . windows XP.
I am using the following code in WHEN-BUTTON-PRESSED-PRESSED trigger in form to call report.
DECLARE
repid REPORT_OBJECT;
v_rep VARCHAR2(100);
rep_status varchar2(20);
BEGIN
repid := find_report_object('C:\EMP.RDF');
v_rep := RUN_REPORT_OBJECT(repid);
END;
as as result It is displaying FRM - 41219 CANNOT FIND REPORT INVALID ID.
I have used the EMP.JSP also in find_report_object built-in. But there is no difference.
what could be the reason - plz give the solution.
with thanks
by GMS

Unless you made a mistake and overlooked it, what I suggested should work. Having said that, you did not mention the exact Forms version you are using. There may have been a problem in the version you are using which was corrected in a later release. I tested the example I offered using Forms 10.1.2.3 and it works correctly. Carefully review what you did. Verify that the file actually exists in the file system. Also, I would recommend renaming the file with all lower case letters and referencing it in the form with all lower case letters. Here is the complete code of the form I tested. I will also include the property values from the Report object.
Report1 settings:
Name - REPORT1
Subclass Information -
Comments -
Filename - dummy.rdf
Execution Mode - Batch
Communication Mode - Synchronous
Data Source Data Block - <Null>
Query Name -
Report Destination Type - File
Report Destination Name -
Report Destination Format -
Report Server -
Other Reports Parameters - On the form create the following items in BLOCK1:
Text fields:
<li>SERVERNAME
<li>REPNAME
<li>OTHERPARAMS
Button:
<li>CALL_REP
In the WHEN-BUTTON-PRESSED trigger add this code:
Declare
repid REPORT_OBJECT;
v_rep varchar2(256);
rep_status varchar2(256);
Begin
   repid := find_report_object('REPORT1');
-- Set Report Object properties
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_DESTYPE, CACHE);
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_DESFORMAT, 'HTML');
-- Comm mode 1 = SYNCHRONOUS
-- Comm mode 2 = ASYNCHRONOUS
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_COMM_MODE, 1);
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_SERVER, :block1.SERVERNAME);
SET_REPORT_OBJECT_PROPERTY(repid, REPORT_FILENAME, :block1.REPNAME);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_OTHER,:block1.otherparams);
SYNCHRONIZE;
-- Run report and get status
v_rep := RUN_REPORT_OBJECT(repid);
rep_status := report_object_status(v_rep);
SYNCHRONIZE;
-- Wait for Reports to generate results
    WHILE rep_status in ('RUNNING','OPENING_REPORT','ENQUEUED')
    LOOP
      rep_status := report_object_status(v_rep);
    END LOOP;
    SYNCHRONIZE;
-- If DESTYPE is appropriate for displaying to user, execute WEB.SHOW ;
    IF rep_status = 'FINISHED' THEN
      WEB.SHOW_DOCUMENT('/reports/rwservlet/getjobid'||substr(v_rep,instr(v_rep,'_',-1)+1)||'?'||'server='||:block1.SERVERNAME,'_blank');
    ELSE
      message(rep_status);
    END IF;
END; When you run the form, enter the Report Server name and the Report filename (include the path if you have not configured REPORTS_PATH). Then click on the button. Note that the substr logic may need to be altered slightly if you are using an old version of Forms/Reports.
.

Cannot preview office attachements in Outlook 2010

I just installed Office 2010 Home & Student and Outlook 2010. But I cannot preview any Office files in Outlook. It says "This file cannot be previewed because there is no previewer installed for it". PDF attachments preview just fine.
When I go to Trust Center settings and view "Attachment and Document Previewers...", I don't see anything specifically related to office in there.

Hi,
From your description , I understand that you cannot be previewed any Office files in Outlook because there is no previewer installed for it.
So based on your current situation, I would like to recommend you uninstall your Office 2010 and Outlook 2010 completely use the KB article link.
How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
http://support.microsoft.com/kb/290301
then reinstall your Outlook 2010 separately.
Sincerely,
Harry

Cannot start Report Builder

Hi gurus,
I'm currently working on eBs R12. As per subect, I cannot run report builder (Report Builder: Release 10.1.2.0.2).
From a terminal window, I am used to run rwbld60 & command (after setting environment variable and export DISPLAY) but in this case an error message appears saying (more or less) : rwbld command cannot be found.
Any hint ?
Thanks in advance,
Michele

Tnx a lot!!
Now I get the usual REP-300 error.. :-( .. just keeping investigating on this.
Display is set properly.
Any other clues?
Tnx again,
MM

I can no longer open any attachments that are sent to me. I click on and get cannot preview (but have had this for ages). I am clicking on download and nothing happens. It does not download. I clicked to install a new version after updating and clicking r

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I cannot Preview my design form in Adobe LiveCycle. The Preview option is gray off. need help

Hi,
Try repairing your default PDF handler.
You can check your default PDF handler by opening Acrobat / Reader --> edit --> preferences --> General --> Select Default PDF Handler
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Ratnesh

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Pictures are not shown when saving to PDF. Cannot Preview Print Job.

Help! Pictures are not shown when saving to PDF. Cannot Preview Print Job.

I guess you need to fix it
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Dear Madam or Sir,
When I click on a file titled "Subject Access Request Letter re Account Number 12527629 Sort Code 60-10-34 24022015.pdf", which is stored in my Account on Acrobat.com I get the response "Cannot preview filetype please download the file for viewing". This file was created from an OpenOffice .odt document of the same title. Please advise.
I downloaded an image, which purports to be a .pdf, from the Royal Mail Track & Trace web facility using my Samsung S5. The text that I expect to see might as well be hieroglyphics for all its similarity to text. Please advise.
Regards,
Ron Platt
PS I have tried to attach both files (.pdf) but am advised "That image type is forbidden". Please advise.

Hi Laura,
I have found the solution to be:
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   open on screen.
   2. To login to Acrobat.com from the .pdf stored on my PC and open on
   screen, select "Document Cloud" and the sub-folder required and then upload
   the file
I have a feeling that there is a glitch somewhere, because after I have
opened a number of .pdf files stored on my PC, and irrespective of whether
I have closed them prior to opening the next .pdf file or left them open,
Acrobat Reader will display (Not responding) in the window title bar. The
"number of files" equates to less than 10. I, then, click on the X at the
right of the window title bar and I am given the option of "Close the
program" or "Wait until the program responds" (or words to that effect). If
i choose the latter, nothing happens and I am back at the unhappy status
quo. If I choose the former, I am told that Windows is searching for a
solution, which it never finds. I, then, have to shut down the PC and then
start it up, again. Clicking "Restart" does not solve the problem.
I have described the above before and received the usual "it cannot be
Acrobat, it is perfect" response. I could, I suppose, screenshot/snip every
sequential screen but why should I have to when I have described the
sequence as fully as I can. So I have found a "workaround" that does not
solve the "Not responding" problem but does solve the problem of not being
able to upload from the open .pdf file to the sub-folder in "Document
Cloud". I am, on occasion, working through the myriad of .pdf files that
are in the root folder of "Document Cloud" and putting them in the correct
sub-folder(s).
I have today read that Google is starting a cellphone service in the USA in
which a monthly "access" rental (US$20) is paid plus a GB capacity usage is
elected for at a rate specified, e.g. US$10.00/GB. If the subscriber does
not use the elected GB capacity Google refunds the US$value of the unused
elected GB capacity.
Suggestion: Adobe applies that kind of policy to its online software
package usage rates, e.g. I elect to subscribe to a particular level of
online software package usage monthly, but, if I do not use all of the
programs included in that online software usage package, I am credited back
for not having used the softwares, that I did not use, that were inclusive
in that online software package offer.
Regards,
Ron

Cannot preview topic in RH6

Hi,
I'm using RH6 on Windows XP. I cannot preview a topic in RH
now. It was working fine just a minute ago... but now, even after
re-starting my machine, I have the same problem. I open a topic,
then right-click and select Preview Topic. Nothing happens. I can
still generate my WebHelp --- just can't preview topics.
Any hints or suggestions?
Thanks,
FMnRH

Thanks - I found the solution (snippet # 61) for editing the
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other changes and everything seems to be working ---so far, no
other windows have disappeared to Jupiter. :)
Thanks,
FMnRM

Cannot Preview Reports in CMC

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