Cannot receive mail..but mail is sent out

Received i Pad 3G yesterday and configured my email settings exactly as on my i Touch.
However nowI can compose and send mail out in the i Pad but cannot receive email. I get the blue screen "Cannot Get Mail" then the message- connection to server "pop.xxxx.xxxx" failed. Have tried all the suggestions on the web site. Have not called product support yet.
Any Suggestions?? Should mention this is via the wirelsee connection. Have not activated the 3G as of yet. I need help
Thanks

HI and welcome...
Try the troubleshooting help here.
iPad Support - Mail
Carolyn

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