Cannot save data in form create in acrobat

We have a form created in Acrobat 9 pro and it is setup so that it can be filled out and saved in Adobe Reader 11. We use this form on our small business domain and most of the time the form will save but lately we see an error that tells us very little just "Unexpected Error Occurred" and then no matter what you do you cannot save the form data. It's setup with a master form, then they save it individually by a new name. When this error occurs we just can't save it, nor can we print it! It's as if the data isn't there any more. I'm not sure what is happening but was wondering if anyone has had any experience with this.

Hi,
First of all, check the PDF producer of your form. Open Form in Acrobat -> Go to File -> Properties -> Look for PDF Producer in "Description" (Tab).
1. If your form is created by Acrobat then Reader XI should be able to save the form.
2. If it is created by LC Designer then you need extend the rights for Reader in the form.
For Acrobat 9 Pro --
Go to Advanced > Extended Features in Adobe Reader
Regards,
Anoop

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