Cannot see managed properties values in search result webpart- Sharepoint online

Hi,
Cannot see custom managed properties at site collection level in ResultScriptWebPart for SharePoint online. where as it is visible when i create managed properties @SSA (Search Service Application) level.
Below are the steps which I followed:
1) I have added few custom managed properties at Search Site collection level in SharePoint online.
2) Mapped those properties to user profile crawled properties
3) We are using those custom managed properties in ResultScriptWebPart(People Search Core Results) by using ItemTemplate
I cannot see those managed properties in search result.When I debug it in browser it comes as null.
But when I add these managed properties @SSA (Search Service Application) level I can see the value in search result webpart.
What is the reason value doesn't get populated at Site Collection level?
Thanks,
Prashant A

Hi Prashant,
Based on your description, the site collection managed property cannot work in SharePoint Online.
For troubleshooting this issue, I recommend to verify the things below:
Please make sure that the full crawl has been run after creating the managed property.
Please check if the managed property is set to be searchable.
Please search with this managed property to see if the results can be returned.
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

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User synchronisation ActiveDirectory to Office 365 with DirSync
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Enterprise Search service
SharePoint Online Management Shell
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[/code]
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[code lang="ps"]
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Cannot see managed properties values in search result webpart- Sharepoint online

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