Cannot set admin after reset of ix2-dl

Hello,
I have used the reset button on the back of my ix2-dl (latest firmware). When I connect to the web interface it asks me to authorize overwriting the data. I agree and am taken to a screen asking me to name my nas and agree to terms and conditions. Once I name and agree it asks me to setup an administrator account. I fill in the form and it returns an error "storage must be available before I can use this feature". The system then loops. I've tried resetting it again only to have the same issue. What can I do here?

Hello jamavibu
The ix2-dl was running a 4.1.x firmware version correct?
What was the reason for the initial pin-hole reset?  
Were the initial internal hard disks changed out for another drive(s)?
You may want to try booting the unit without the hard disks, then reset the unit after it fully boots and the web ui lists the "device not ready..." message.  After the reset completes, please power down the unit and insert at least one hard disk then boot up again and attempt the setup.
You might need to clean the disks in preperation for the above option in case the issue you are experiencing is due to a glitch in the portion of the firmware loaded to the hard disk on setup.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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