Cannot set up scan to email

Cannot get the setup wizard for scan to email to successfully complete this task. Tells me that username or password is incorrect but they have been entered correctly. Have reentered info severat times. What do I do?
Thanks

Hello @mkormendy ,
You can try to set it up without the driver.
Obtain the printers IP address.
Go into Setup, then Network, then select View Network Settings.
Note the IP address.
On your computer open your preferred web browser. (Chrome, Firefox, Safari, ect..)
In the URL or address bar type the printers IP address (192.168.x.xx or whatever it may be)
Press the enter key.
You should be taken to the printers Embedded Web Server (EWS)
From here you should see the scan to email setup.
Go through the setup.
This will use the printers firmware and bypass using the software.
Aardvark1
I work on behalf of HP
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Can't set-up scan to email wizard

I have an HP Officejet Pro 8500A910 and trying to set-up the scan to email wizard. The error message I get is
"Cannot connect the server. Go back and correct server name and address". I don't know where and what
the server name and address is and should be. Can you help?

Hi mulan200032,
Welcome to the HP Support Forums. I see that you have received a connection error message when trying to enable the scan to email feature of your Officejet 8500A A910 printer.
I am presuming that you have connected the printer to your wireless network. There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Officejet 8600 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

HP LaserJet 400 MFP M425dw setting up scanning to email

Hello,
I want to set up the Scan to email option on our printers however our emails are made through an exchange environment, and I don't see an option about sending scanned emails from an exchange email account. I'm not too sure what port I would need if we have exchange accounts.

Hi,
The Laserjet 400 M425dw only support scanning to an email account by using SMTP server.
If your exchange account does not support SMTP, you will not be able to use the specific feature, I would suggest contacting your IT and check for the SMTP server details, if an SMTP server is not available you will need to use a differnt email account which use an SMTP server.
You may find more information in the following document:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=5...
Shlomi
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Cannot set password in quick email gadget

Hi,
I have the VO setup with the full email gadget pointing to GroupWise to
evaluate it, and I have the "quick" email gadget point ton a PoP3/SMTP
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Any thoughts?

Rba,
It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)
If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.
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Cannot set up name@me email on iPhone

My wife and I both bought the iPhone 4s. Very exciting! Especially since I am "graduating" from a Blackberry and she had a Nokia phone from the stone ages (no qwerty keyboard or screen!).
I easily and quickly established an email address (such as name@me) using iCloud. So far so good.
For some reason, my wife's phone won't allow her to set up a name@me email address on iCloud.
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We enter the correct Apple ID and password (using her external mindspring email address, just like I did), but she gets an error message, "email address is Already Added. This iCloud account has already been added to your iPhone." What???
Can anyone make sense of this? We never got to set up the name@me email address. Hmmmm....
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My work email but were just talking one computer. Not Microsoft Exchange

I can set up our email on iphone4, but cannot set up my personal email account.

I set up our family email on my iphone4, because that's the one registered with our phone, email carrier.
However, my personal email, which uses Windows Live Mail, doesn't seem to work - no matter what I do to enter the information.
Am about to put phone in garbage, am so frustrated with it.

Here's Apple's iPhone email setup assistant. Maybe it will help you.
Sorry, had it wrong a minute ago:
iPhone Email Setup

I cannot set up my personal email, And i cannot access my internet.

When I set up my email it says my username and password is case sensitive and it says it will be sent to my device. Where would it send to when I don't have my email set up yet?
Also I want to access my internet browser but it says I need to be in a wi-fi network. I don't have wireless nor wi-fi where I am so how can I change that so I can access my internet browser without being in a wi-fi network?

Hi there!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
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Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
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3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your carrier as something may be amiss with your BIS (BlackBerry Internet Service) account (which is managed by your carrier).
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I cannot set ip a POP email account (not POP3)

I have one e-mail account that still seems to be based on the POP protocol rather than POP3. I cannot get Thunderbird to accept a POP account, it only offers POP3 or IMAP, there is no other option, as a result I cannot access the account through Thunderbird, Outlook on the other hand has no problem. How do I resolve this issue?

re: I have one e-mail account that still seems to be based on the POP protocol rather than POP3.
Are you sure? POP3 is the current standard compliant and has been so for ages / years.
What settings are you using in Outlook:
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Port: ?
Connections Security : ?
Authentication Method: ?
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Hi Flipper507,
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Cannot set up a POP Email Accoint

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Cannot set up email on nokia 6303classic

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Go to Solution.

Hi don't worry. The problem has been solved. Just one question...how do you delete posts you've made...? Thanks x

Scan to email does not work

Hello.
I am having some issues with my HP LaserJet pro 200 Colour MFP m276n
It is very odd, Basically I can scan to email with a @outlook or @gmail address
But when I use a company email like [email protected] It will not work. It works on every other email provider except ours.
I have contacted the hoster and they cannot find any issues. I have used all setup wizards and followed all instructions to the letter.
It is not a problem with our emails because we have another printer on the same email address and settings in another room and it works completly fine.
When I test the email on the Admin Page it tests successfully. But When I scan to email on the printer it does not work.
any help with this would be great, I have ran out of ideas.
Thanks alot!
-Sean

Hi GrsSean,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the scan to email won't scan to a email with the .co.uk extension.
I will be happy to help you.
I would set the scan to email again by running the wizard to see if that will resolve the issue.
How to Scan: From the Control Panel.
If following the guidelines from this document doesn't work then I would recommend to call HP phone support in your country.
Contact HP Worldwide.
Hope this helps.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Office Jet Pro 8600 Plus Scan to Email Setup, website not working.

When setting up scan to email.
The first question is: Is the HP software provided with the printer installed on the network-connected computer?
The answer should be yes, but we can't follow the steps of opening up the software on the computer and acessing scanner options like the printer tells us to.
Anyway, in the past I have set up a two users by selecting "No" to this question then it provies me with a website to enter in:
http://192.168.5.158
This is the current address it is giving me. This has worked for me in the past and have had no issues setting it up this way. But now (after my employer changed my email address) my scan to email is no longer working and I am trying to set it up again with my new email.
Every time I type in the given address: http//192.168.5.158 I receive an error message.
[Fiddler] The socket connection to 192.168.5.158 failed.
ErrorCode: 10060.
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.5.158:80
I had found a forum that had supposedly been a solution where they said to remove web services on the printer and re-set it up, this did not work at all. Still can't set up a scan to email. I just want to use the site given like I normally do, and set it up that way, I need help as SOON as possible please

Hello rachelhuver,
Welcome to the HP Support Forums!
Regarding the issue connecting to the Officejet Pro 8600 Plus's Embedded Web Server to change the Email used for Scan to Email, I would like to see if I can help.
If you touch the Wireless icon on the printer, is the I.P address the same as you noted in your post? If not, use that I.P in an attempt to access the needed page.
If you are still unable to load the page, try using a different web browser on the computer. For example, if using IE, try Firefox.
If you are still unable, it would appear to me that the network is blocking this page from you. You can get around this by connecting temporarily to the printers Wireless Direct network. To connect to this;
Touch Setup
Network
Wireless Direct
On with no security (I suggest)
Connect the computer to the printer's network, ie HP-Print-**-Officejet 8600 series.
Open a web browser (don't worry if you get a message about no Internet), enter this I.P: 192.168.223.1 and hit Enter.
You should now be able to access the Embedded Web Server of the printer, make your changes and apply them.
Hope this helps,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Cannot set up scan to email

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