Cannot sign in to use ExportPDF from Adobe Reader

I've seen this error reported a number of times. I get a network error when trying to sign in to convert a pdf file into Word in Adobe Reader. I have the latest version of Adobe Reader XI (11.0.08).
Can someone please look into this? I do not want to go through the Adobe web site to do this. I used to be able to do it right from the file on my computer.
Thank you.

Hi Brigitte,
Please try logging out and logging back in from Reader. It's odd that simply upgrading/renewing your subscription would affect your ability to sign in. But, you certainly have the right version of Reader (there was another update just today, so you may want to install that first).
Please let me know how it goes.
Best,
Sara

Similar Messages

  • Cannot sign in to use ExportPDF in Adobe Reader

    I cannot sign in to use ExportPDF from Adobe Reader. When I attempt to sign in, I get the message "Network Error Occured".

    Hi,
    I am sorry for the inconvenience.
    Please try to singin at https://exportpdf.acrobat.com/signin.html with your Adobe ID and password.
    Thank you.
    Hisami

  • I make greetings cards and use images downloaded from cardmaking websites eg - cently I find I cannot copy and paste an image from adobe reader which is the how the images are downloaded. Why is this and how do I copy and paste an image on a  adobe reader

    copying and pasting images from adobe.     I make greetings cards and use images downloaded from cardmaking websites eg - printable heaven. Recently I find I am unable to copy and paste the images which are opened in adobe reader. Why ?  How can I overcome this problem.

    Check the document properties; is copying allowed?

  • Having trouble using ExportPDF through Adobe Reader.

    I cant export my PDF to word through the Adobe Reader.
    Only can export it through the website online.
    Thank you!

    Hi Jane,
    Unfortunately our forums don't accept attachments.  That said, it sounds like you're getting an error even before you initiate the conversion process.  From within Adobe Reader, could you try opening Adobe Reader XI and choosing Edit > Preferences (Windows) or Adobe Reader > Preferences (Mac), then select 'Adobe Online Services' from the left-hand side.  Click 'Sign Out...', then sign back in with your Adobe ID and password.
    Please let us know how it goes!
    Thanks,
    David

  • Today several tries to ExportPDF from Adobe Reader X (10.1.4) to .docx file resulted only in the message "An error occurred while converting this file".  I never got a converted file although my paid-for subscription to this conversion service used to giv

    please help me get past the impasses of this error message & no conversion from pdf to docx

    Hi literary being,
    Is this happening with a single file?Did you try with different files?
    Choose Help > Check for Updates to make sure that you're using the latest version of Reader. You should have Reader 11.0.09.
    Try to convert via a web browser as well.You may logon to:https://cloud.acrobat.com/exportpdf with your Adobe id and password.
    Regards,
    Florence

  • Cannot save pdf files of journals from adobe reader X

    i try to open a pdf file from my university website of some journals which i want 2 save .it shows the save icon but it doesnt save and disappears once you press the save icon and then you need to reset toolbars to get it back.but my problem remains same i cannot save to my computer .can any one help .thanks

    Right-click (PC) or control-click (Mac) on the url. You should be given the option to save the file to your PC.

  • How can I convert .pdf file to .doc using the free adobe reader app? when I try to convert the .pdf file it asks me to sign in. when I click on "sign in", I am taken to a service subscription page. So, no free conversions using free adobe reader app?

    how can I convert .pdf file to .doc using the free adobe reader app? when I try to convert the .pdf file it asks me to sign in. when I click on "sign in", I am taken to a service subscription page. So, no free conversions using free adobe reader app?

    As has been mentioned Adobe Reader cannot export PDF page content. Nor can it create PDF or manipulate PDF page content.
    What you can do is use one of Adobe's online subscription services. Two provide for PDF  to Word export.
    There's ExportPDF and PDF Pack.
    Be well...

  • Using exportPDF from unsupported countries

    how do I use your product (in English and German only) when is Israel?

    when trying to buy the subscription, the form dont allow me to carry on and
    compleate the process, it states that the product is unavilable in Israel.
    i use english files(mostly catalogs) when converting to excel, how do i
    subscribe?
    2012/7/10 David Kastendick <[email protected]>
       Re: Using exportPDF from unsupported countries  created by David
    Kastendick <http://forums.adobe.com/people/dave_m_k> in Adobe ExportPDF- View
    the full discussion <http://forums.adobe.com/message/4547407#4547407

  • Cannot Print PDFs from Adobe Reader

    Hey gang-
    Just purchased a new Brother MFC-9420CN color laser printer. Works great- with one exception.
    I am unable to print any PDFs with it from Adobe Reader. But note this: The very same PDFs print fine using Preview! I initially discovered this problem using Adobe Reader 7.0.5, so I downloaded and installed the latest Adobe Reader 8.1. No Help. I also reinstalled the latest Brother Drivers- no help.
    I then went into Printer Setup Utility and did the Reset Printing System- re-added all Printers- but no help. I am running OS 10.4.9 on a G5 iMac.
    I've seen this mentioned elsewhere including here:
    http://discussions.apple.com/thread.jspa?messageID=2643378&#2643378
    Thoughts on how to fix this?
    Thanks!
    Dave

    When you select print from the menu bar a print
    window opens. Verify that the correct printer is
    selected. Adobe will over ride some defaults and put
    in itself. Let me know if this didn't work.
    Thanks Glynn, but the correct printer is indeed selected. This is a weird one!
    FWIW, here is my CUPS error log:
    ===== Wednesday, June 20, 2007 3:51:51 PM US/Eastern =====
    I [20/Jun/2007:15:52:20 -0400] Adding start banner page "none" to job 10.
    I [20/Jun/2007:15:52:20 -0400] Adding end banner page "none" to job 10.
    I [20/Jun/2007:15:52:20 -0400] Job 10 queued on 'MFC_9420CN' by 'dave'.
    I [20/Jun/2007:15:52:20 -0400] Started filter /usr/libexec/cups/filter/pictwpstops (PID 625) for job 10.
    I [20/Jun/2007:15:52:20 -0400] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 626) for job 10.
    I [20/Jun/2007:15:52:20 -0400] Started filter /Library/Printers/Brother/Filter/rastertobrotherSL4C (PID 627) for job 10.
    I [20/Jun/2007:15:52:20 -0400] Started backend /usr/libexec/cups/backend/usb (PID 628) for job 10.
    E [20/Jun/2007:15:52:22 -0400] [Job 10] pstopdffilter/pstocupsraster failed with err number -31000
    E [20/Jun/2007:15:52:22 -0400] PID 627 stopped with status 1!
    I [20/Jun/2007:15:52:22 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
    E [20/Jun/2007:15:52:22 -0400] PID 625 stopped with status 1!
    I [20/Jun/2007:15:52:22 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
    E [20/Jun/2007:15:52:22 -0400] [Job 10] Opening raster file failed!
    E [20/Jun/2007:15:52:22 -0400] [Job 10] error drawing page 1
    E [20/Jun/2007:15:52:22 -0400] [Job 10] pictwpstops - got an error disposing of document = -9783
    E [20/Jun/2007:15:52:22 -0400] PID 626 stopped with status 1!
    I [20/Jun/2007:15:52:22 -0400] Hint: Try setting the LogLevel to "debug" to find out more.

  • I cannot sign on via Photoshop touch from my iPad

    I cannot sign in via photoshop touch from my iPad, I am certain that the username and password are correct. Could anyone help pleaser?

    You mean signing into Creative Cloud? Can you sign into your account via a desktop computer fine?

  • Cannot print from Adober Reader, Freezes up

    Adobe Reader XI freezes when tasked to print a pdf.
    Running Windows 7

    Hi,
    Thanks for using Adobe Reader. Sorry to hear that you are facing problem in printing from Adobe Reader. We will certainly help you out here but will need some of your help in triaging the issue so that Engineering can reproduce it in house. After that only we will be able to address the issue.
    Please share the below details-
    1. First of all, can you please let us know the current version of Adobe Reader which you are using? It should be 11.0.10. If it is older than this, then I will recommend you to update it to current version -    11.0.10
    2. If you already on latest version, please let us know if you started getting this issue recently (with 11.0.10 update) or you were seeing this issue earlier as well.
    3. Are you seeing this issue with some specific pdfs or any pdf in general? I mean have you ever able to print any pdf so far using Reader, For investigation, please attach PDF file, or you may share your email id for communication
    4. please specify the OS platform(32 or 64 bit ) details ?
    5. Printer details( Brand- Model and driver details), and also please check the behavior While using or other printers (if available) to give a Print ?
    Thanks,
    Anil

  • How to restore files from Adobe Reader for iOS (iPad)?

    I started using Adobe Reader for iOS to annote and comment pdf files. I used the Adobe Reader for Mac OS to upload the files to the Acrobat.com cloud.
    Opening the files on iPad worked pretty straight forward and I started editing the pdf right away. When opening the pdf again a couple of days later on iPad, the app downloaded the pdf again in an older version with a couple of annotations present, but a couple of the more recent missing. This is a very disturbing behaviour since I cannot understand why it would sync an older version of the pdf from the cloud over the newer one. Luckily, this was no very important edit, but I will be very hesitant to use this feature in the future if there is a likelyhood for this happening again. Is there any possibility to recover the file with the original edits from the iPad?
    The second thing that I don't understand is the mismatch of files shown in the adobe creative cloud and on acrobat.com when using the acrobat reader. 2 of the files I uploaded can be seen in both the adobe creative cloud and in the 'acrobat.com' cloud (is that a different thing?) as can be accessed from adobe reader on Mac OS. However, there are also files that can be accessed exclusively from the adobe creative cloud and files that can be accessed exclusively from the 'acrobat.com' cloud. I don't really understand the difference and how to sync the two.
    Help is highly appreciated. Thanks!

    AnAppleADay,
    I personally agree that having two separate Adobe cloud storage services (Acrobat.com and Creative Cloud) is confusing and undesirable.  However, I am not able to speculate on Adobe products or services in future releases.
    There is no direct way to download files on Acrobat.com to your iPad/iPhone.  However, you can download files from Acrobat.com via the web browser interface (https://cloud.acrobat.com/files) on your Windows or Mac desktop/laptop computer.
    Then you can (a) email them to yourself and open them in Adobe Reader on your iPad, which results in storing the files locally on your iPad, or (b) use the desktop version of iTunes to transfer the files from your computer to your iPad.  (It's convoluted.  But I am not aware of any other options.)  However, if you uninstall Adobe Reader for iOS, the operating system will erase all of associated application data including locally stored PDF documents.
    I suspect that your problem is related to changes not being saved to Acrobat.com properly (not about syncing to an older version).  When you make a lot of changes to a PDF document (e.g adding annotations or filling out forms), I'd recommend closing the modified PDF document occasionally, which forces Adobe Reader to save the changes to Acrobat.com.  You will have less chance of losing changes due to unexpected problems or defects in Adobe Reader.
    Please let us know if you know the steps to reproduce the problem (of losing changes) with a particular file on Acrobat.com.  We can investigate the problem.
    Thank you.

  • Users are unable to print from Adobe Reader X

    Hi,
    Multiple users in our environment report that they are unable to print from Adobe Reader X. They receive the following error messages (translated from Dutch) Document cannot be printed. There are no pages selected.
    We are using Reader version 10.1.3
    What we have tried to resolve the issue (without any positive results):
    - Repair the installation of Adobe Reader.
    - Update Adobe Reader to the latest version for Vista (x86) (10.1.7)
    - Created new user profile for the affected users.
    The documents can be printed without any errors from Foxit Reader.
    At the moment we use the following workaround:
    Open the document in Internet Explorer, and then print the document from there.
    Does anyone have any idea how we can resolve this?
    Best regards,
    Duncan

    James,
    I'm sorry to hear that you were having the same problem under 9.5.  I had recently updated to Adobe Reader 10 under Windows 7 and yesterday my "default printer" simply disappeared from the options on my control panel.  I re-installed my printer, but today whenever I would open a PDF document and try to print it, the document would simply close with no further ado.  After a bit of trial and error, I ended up uninstalling Adobe Reader 10 and going back to Adobe Reader 9.5.  Now everything is working just fine. 
    nlncmjd

  • How can I fax from Adobe Reader?

    I've created my pdf document.
    How do I send it to a fax machine?

    Hi michaelips,
    You can fax from Adobe Reader using the EchoSign service. Please see this document for instructions: Adobe Reader X * Sign PDFs.
    Please let us know how it goes.
    Best,
    Sara

  • Eprint failed printing from Adobe reader.

    I downloaded and installed the eprint mibile driver, sent a test page, worked fine. Sent an email to the printer, works fine. I cannot print from Adobe Reader. Print job failed.

    +I used to save documents from Safari as PDF's so they would be easier to print. Not anymore!+
    Why not? I only use that Reader when I'm forced to. Simply do a Command + I on any PDF document and, in the resulting window, choose Preview under "Open with:" and then click on "change all" underneath. That will make Preview the default app for PDFs and it works like a charm.

Maybe you are looking for

  • Display attachments in SAP work list (at user decision) from portal.

    Hi Experts, How can we get the uploaded attachment form portal to SAP UWl . We have requirement like user wants to upload the travel expenses related documents (.PDF,.Txt or .doc files) in portal that attachments needs to available in approver inbox

  • JDOM, JDK1.1.8 and Personal Java...

    Has anyone succeeded in building a class with JDOM (XML), compiled with JDK 1.1.8 to run on a Personal Java ? I'm trying to make a class that use JDOM, but I didn't even compile it on a JDK 1.1.8..

  • BT connection problem

    I faced this problem: i developed server and client midlet. Trying to connect to server, but nothing happens. I mean mobile phone shows that someone connected to it, but server does not unblock method acceptAndOpen(). Looks like i connect to phone no

  • Xfce - thunar - gconf - dconf - usb mounting - why - how - bah

    Hello, I have disabled all automounting. I need to know what file I need to edit to change the options that xfce uses to mount.  Or whatever it uses to mount when you right click and hit mount. I am trying to mount a usb stick. I have tried looking i

  • Problems with the fscommand("quit")

    Hi, I am experiencing Problems with the fscommand("quit"). I have tried adding the code to the button and to the timeline. Both works perfectly with the SWF and if published with CS4. However I am using a program called 'Flash EXE Builder' and this i