Cannot sign on to amazon card account w/o getting a box asking me to "enter the master password for your software security device." ???
Does not happen on other browsers
You have probably set up Firefox with a master password because you're using "Remember Passwords for Sites" option. To change the master password or to disable this option, you can do so as follows:
* Go to \Options\Options (using the Firefox favicon);
* Go to Security tab;
* Under the Passwords section make necessary changes.
To disable the master password, uncheck "Use a Master Password".
To change the master password, "Change Master Password" button.
Alternatively, you may be using a security software (like I use Norton 360) and use the password management functionality with a master password which you will have to manage from that particular software or via the appropriate add-on.
'''Edit:''' You may also find this help article on [https://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords?s=managing+passwords&r=2&as=s Firefox Password Mgmt] useful.
Similar Messages
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i forget me i cloud password and when I'm trying to delete the old account to make new one he asked me to enter the old password or reset it and i lost my old password and mail also so what shall i do ?
If none of the methods in If you forgot your Apple ID password are possible for you, contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security
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my iPhone 4 keeps asking me to enter the apple ID for an account which no longer exists….please help
I should have also said that the only reason this is causing me an issue is because I have bought a new phone and I want to sell this one. But I cannot erase all data because I cannot turn off find my phone because it keeps asking for the password for an account which no longer exists…. have tried so many suggestions but nothing is working...
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At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it. To my knowledge I don't have a "software security device". I am using Windows 7 on an IMac.
What is the exact prompt or error message you get?
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There are no details about which version the update applies to.
I cannot be sure that this is not a scam so I have not uploaded it. The fact that the box stays on the screen for only a few seconds, before the regular Firefox screen opens, suggests that the box wants the user to make a quick, uniformed, decision, and to press "Next" rather than find out about the changes.Did you ever install a Firefox 4 beta (or RC) version in the past?
It is possible that you are still on the beta update channel if you ever installed a Firefox 4 beta version or a release candidate.<br />
You can check that by looking at the pref <b>app.update.channel</b> on the about:config page.<br />
If the value of that pref is beta then it is better to download and install the latest Firefox 4.0.x release.<br />
You can find the latest Firefox 4.0.x on this site:
* http://www.mozilla.com/en-US/firefox/all.html -
Hi I cannot sign up to my iCloud account I forgot the password I want to buy some additional GB to my iPad..please help me what to do
Please be aware that you cannot "buy some additional GB to [your] iPad"; the storage capacity of the iPad is fixed at the time of manufacture. You can buy additional iCloud storage, but that's not the same thing.
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I purchased a One Direction song but it did not well downloaded successfully. It just downloaded halfway. And afterthat i cannot sign in to my itunes account. This happened for about a few days ago until now
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
I cannot sign in to my icloud account,nor itunes and neither can download any app, both from my Mac and iphone. I cannot even sign in to my icloud account. Someone help me out plzzz
It means you are already signed into the ID as a secondary account on your Mac. Go to System Preferences>Internet Accounts. If you see this iCloud listed on the left sidebar, click on it and confirm that it shows your iCloud ID. If so, click the "-" sign below the account list to delete it. Then you should be able to go to System Preferences>iCloud and sign in with the ID as your primary iCloud account without getting this error.
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hi, i cannot sign in to my imessage account. but the imessage account is the same as the itunes or?
I received a similar message last night after using FaceTime for the first time on my MacBook Pro...had been using it on the iPhone for some time. The message read:
Dear ****,
Your Apple ID (***kit) was used to sign in to FaceTime on a a MacBook Pro.
If you have not recently set up a MacBook Pro with your AppleID, then you should change your AppleID password. (and then a hyperlink to how to change your password).
That email was a surprise because I use the system for a lot of things, but may just be an expansion to the notification system. Actually it is good to know they are aware and alerting you to the activity. If you DID NOT do what the email is saying you did, then you should take action. Otherwise treat it as helpful is my theory. -
I cannot sign in to my itunes account on my ipod touch.
I cannot sign in to my itunes account on my ipod touch. It takes forever and then says cannot connect "cancel/retry"
I can sign in fine into itunes on my pc. They are both connected to the same wifi network at home.Hard to say without knowing what "error code pops up".
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I cannot sign in to my itunes account nor create a new one.
i cannot sign in to my itunes account nor create a new one. whenever i attempt to, an error code pops up. what should i do?
Hard to say without knowing what "error code pops up".
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I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.
You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID. I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud. Help?
LPC1979 wrote:
... it keeps asking me for the OLD password (2 email addresses ago) and then when entered correct tells me the account does not exist...which I already know. ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
I have an itouch that will not let me sign in to my itunes account. The email address that it is associated with is no longer valid. I keep entering the correct password but it says that it is incorrect. I can’t get a reset all of my credentials don’t work. Now all my apps won’t work. it looks like they load for half a second then disappear. What can I do?
- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
- Instead, try restoring from backup. -
I can no longer send or receive iMessages on my iphone 5. When I try to sign on to my iCloud account it says that my password is incorrect. i have changed my password four times and it still says i am entering the wrong password, which i know for a fact i am not.
yes i've tried both my wifi and my 3g network nothing works. ive been talking to apple the last few days and no one can fix the issue, they just keep telling me they'll call back the next day to try something else. i dont understand how i can facetime but im not getting the option to send or receive imessages when facetime and imessage are used on the same server
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