Canon EOS Utility Crash
Hi,
I am using an '07 MacBook 13" and have been using the Canon EOS utility to transfer photos from my camera to my laptop for the past year. I upgraded my camera about one month ago and reinstalled the Canon software with the disc supplied and have since used this updated version on six occasions to transfer the photos from my camera to laptop. Since yesterday, when I try to start up the EOS utility software to transfer photos the software crashes once I click on download images. I have repaired permissions on the hard drive, verified repairs but it said that it was ok. I have also just downloaded the latest version of Snow Leopard 10.6.3 which has made no difference. I found the disk for the Canon software and have tried installing this again, I'm not sure how to properly uninstall the software before hand though. Here is the fall crash report... any help would be very very much appreciated!!
Process: EOS Utility [3205]
Path: /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/MacOS/EOS Utility
Identifier: com.canon.EOS Utility 2
Version: 2.7.1 (2.7.1.0)
Code Type: X86 (Native)
Parent Process: launchd [87]
Date/Time: 2010-04-03 20:13:39.429 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Anonymous UUID: 0BB00103-D2C2-45FF-A761-BB94C42B8599
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000002a
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: setParentItem:
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x93425ed7 objc_msgSend + 23
1 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
2 com.canon.EOS Utility 2 0x0001a0f7 -[CameraItem initWithItem:parent:objectType:] + 2007
3 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
4 com.canon.EOS Utility 2 0x0001a0f7 -[CameraItem initWithItem:parent:objectType:] + 2007
5 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
6 com.canon.EOS Utility 2 0x0001a0f7 -[CameraItem initWithItem:parent:objectType:] + 2007
7 com.canon.EOS Utility 2 0x0001991e -[CameraItem initWithItem:parent:] + 48
8 com.canon.EOS Utility 2 0x0003c57a -[ThumbnailController createCameraItems:flag:] + 231
9 com.canon.EOS Utility 2 0x000445f6 -[ThumbnailController autoTransferImage:] + 148
10 com.canon.EOS Utility 2 0x0000dd64 -[MainController autoTransferImageDone:] + 280
11 com.apple.Foundation 0x93722b75 __NSFireDelayedPerform + 693
12 com.apple.CoreFoundation 0x9558dedb __CFRunLoopRun + 8059
13 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
14 com.apple.CoreFoundation 0x9558b691 CFRunLoopRunInMode + 97
15 com.apple.HIToolbox 0x91fb5f0c RunCurrentEventLoopInMode + 392
16 com.apple.HIToolbox 0x91fb5cc3 ReceiveNextEventCommon + 354
17 com.apple.HIToolbox 0x91fb5b48 BlockUntilNextEventMatchingListInMode + 81
18 com.apple.AppKit 0x97951ac5 _DPSNextEvent + 847
19 com.apple.AppKit 0x97951306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
20 com.apple.AppKit 0x9791349f -[NSApplication run] + 821
21 com.apple.AppKit 0x9790b535 NSApplicationMain + 574
22 com.canon.EOS Utility 2 0x000036c0 main + 487
23 com.canon.EOS Utility 2 0x00002e62 _start + 216
24 com.canon.EOS Utility 2 0x00002d89 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x974570ea kevent + 10
1 libSystem.B.dylib 0x97457804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x97456cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x97456a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x974564f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x97456336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x974308da machmsgtrap + 10
1 libSystem.B.dylib 0x97431047 mach_msg + 68
2 com.apple.CoreFoundation 0x9558c77f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x955917a4 CFRunLoopRun + 84
5 jp.co.canon.USBDslr 0x12fb8315 cmdtConNotifyFunc(void*) + 1029
6 ...ple.CoreServices.CarbonCore 0x91c467ae PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
8 libSystem.B.dylib 0x9745de42 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x974308da machmsgtrap + 10
1 libSystem.B.dylib 0x97431047 mach_msg + 68
2 com.apple.CoreFoundation 0x9558c77f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x955917a4 CFRunLoopRun + 84
5 jp.co.canon.FWDslr_x 0x13008681 initEntryFunc + 971
6 ...ple.CoreServices.CarbonCore 0x91c467ae PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
8 libSystem.B.dylib 0x9745de42 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x974308da machmsgtrap + 10
1 libSystem.B.dylib 0x97431047 mach_msg + 68
2 com.apple.CoreFoundation 0x9558c77f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9558b864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x955917a4 CFRunLoopRun + 84
5 jp.co.canon.FWDslrP_x 0x1303df1d initEntryFunc + 971
6 ...ple.CoreServices.CarbonCore 0x91c467ae PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
8 libSystem.B.dylib 0x9745de42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9743093a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9745e445 pthread_condwait + 1066
2 libSystem.B.dylib 0x9748d028 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x93748a84 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x937017f5 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x937016d8 -[NSConditionLock lockWhenCondition:] + 69
6 com.canon.EOS Utility 2 0x001043d1 -[CacheController cacheThread] + 125
7 com.apple.Foundation 0x9370c8d8 -[NSThread main] + 45
8 com.apple.Foundation 0x9370c888 _NSThread__main_ + 1499
9 libSystem.B.dylib 0x9745dfbd pthreadstart + 345
10 libSystem.B.dylib 0x9745de42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00953000 ebx: 0x00000001 ecx: 0x9888c4ae edx: 0x0000000a
edi: 0x00955400 esi: 0x00953000 ebp: 0xbfffd568 esp: 0xbfffd068
ss: 0x0000001f efl: 0x00010206 eip: 0x93425ed7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000002a
Binary Images:
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0x2d2000 - 0x2dfff0 +com.canon.MLib 1.2.0.5 (1.2.0.5) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Resources/MLib.bundle/Contents/MacOS/MLib
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0x12fb4000 - 0x12fe3fd3 +jp.co.canon.USBDslr 3.0.0.2 (3.0.0.2) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/Current/USBDslr.bundle /Contents/MacOS/USBDslr
0x12ff3000 - 0x13019fcf +jp.co.canon.FWDslr_x 5.0.0.1 (5.0.0.1) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/Current/FWDslrx.bundle/Contents/MacOS/FWDslrx
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0x907ba000 - 0x908bbfe7 libxml2.2.dylib ??? (???) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
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0x90955000 - 0x9095fff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x91753000 - 0x9177bff7 libxslt.1.dylib ??? (???) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x917aa000 - 0x917edff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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0x918cb000 - 0x918cefe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
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0x91b9c000 - 0x91ba3fff com.apple.print.framework.Print 6.0 (237) <7A06B15C-B835-096E-7D96-C2FE8F0D21E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x92586000 - 0x92639fff libFontParser.dylib ??? (???) <FAD5E96D-CF93-CC86-6B30-A6594B930772> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x92642000 - 0x92673ff3 libTrueTypeScaler.dylib ??? (???) <6C8916A2-8F85-98E0-AAD5-0020C39C0FC9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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0x9341d000 - 0x9341fff7 libRadiance.dylib ??? (???) <462903E2-2E77-FAE5-4ED6-829AAB1980A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x94490000 - 0x94494ff7 libGIF.dylib ??? (???) <83FB0DCC-355F-A930-E570-0BD95086CC59> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x94760000 - 0x949c2fe7 com.apple.security 6.1.1 (37594) <9AA7D9BF-852F-111F-68AD-65DD760D4DF3> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x949c3000 - 0x94dd9ff7 libBLAS.dylib ??? (???) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x94e12000 - 0x94e7cfe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x94eae000 - 0x94ec2fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x94f26000 - 0x94f76fe7 libGLU.dylib ??? (???) <659ADCA2-10EC-59BD-1B0A-4928A965F1D1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94f77000 - 0x95025ff3 com.apple.ink.framework 1.3.1 (105) <CA3FBDC3-4BBA-7BD9-0777-A7B0751292CD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95026000 - 0x950cdfe7 com.apple.CFNetwork 454.5 (454.5) <A7E78E62-0C59-CE57-73D2-C4E60527781C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x950ce000 - 0x950d1ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9522c000 - 0x95250ff7 libJPEG.dylib ??? (???) <649E1974-A527-AC0B-B3F4-B4DC30484070> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x952fc000 - 0x953c6fef com.apple.CoreServices.OSServices 352 (352) <D9F21CA4-EED0-705F-8F3C-F1322D114B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x954b3000 - 0x9554ffe7 com.apple.ApplicationServices.ATS 4.1 (???) <EA26375D-8276-9671-645D-D28CAEC95292> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x95550000 - 0x956c7fef com.apple.CoreFoundation 6.6.1 (550.13) <AE9FC6F7-F0B2-DE58-759E-7DB89C021A46> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x956c8000 - 0x9570afe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9570b000 - 0x9577aff7 libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x957b2000 - 0x957bdff7 libCSync.A.dylib ??? (???) <9292E6E3-70C1-1DD7-4213-1044F0FA8381> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9580f000 - 0x95858fe7 libTIFF.dylib ??? (???) <5864AE5B-EAEB-F8B6-18FB-3D27B7895A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95859000 - 0x95865ff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
0x95866000 - 0x9587affb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9587b000 - 0x9587cff7 com.apple.audio.units.AudioUnit 1.6.2 (1.6.2) <845D5E0D-870D-B7E8-AAC5-8364AC341AA1> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9587d000 - 0x9588fff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <B639F02B-33CC-150C-AE8C-1007EA7648F9> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x95890000 - 0x958eaff7 com.apple.framework.IOKit 2.0 (???) <1BE07087-27D5-0E62-F06B-007C2BED4073> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x958eb000 - 0x95907fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95ae4000 - 0x95af1ff7 com.apple.opengl 1.6.5 (1.6.5) <0AE8B897-8A80-2C14-D6FC-DC21AC423234> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x95af2000 - 0x95af2ff7 com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x95af3000 - 0x95b03ff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x96a93000 - 0x96ae3ff7 com.apple.framework.familycontrols 2.0 (2.0) <E6CAB425-3E40-65A3-0C23-150C26E9CBBF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x96b7f000 - 0x96b88ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96cc9000 - 0x96e4bfe7 libicucore.A.dylib ??? (???) <2B0182F3-F459-B452-CC34-46FE73ADE348> /usr/lib/libicucore.A.dylib
0x96e4c000 - 0x96e50ff7 IOSurface ??? (???) <C11D3FF3-EB51-A07D-EF24-9C2004115724> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x96e51000 - 0x96f7dfeb com.apple.audio.toolbox.AudioToolbox 1.6.2 (1.6.2) <9AAFDCBE-C68C-3BB3-8089-83CD2C0B4ED7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96f7e000 - 0x973b3ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97429000 - 0x9742ffff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x97430000 - 0x975d4feb libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
0x9760f000 - 0x97908ff3 com.apple.RawCamera.bundle 2.3.0 (505) <1C7CEA30-FFE2-B4DE-98CE-D6518DF1E54B> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x97909000 - 0x981e7ff7 com.apple.AppKit 6.6.3 (1038.25) <72A9AA47-8DCB-DB07-64F5-F837E98C62D8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x981f6000 - 0x982d3ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x987cd000 - 0x987e8ff7 libPng.dylib ??? (???) <3F8682CD-C05B-607D-96E7-767646C77DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x98898000 - 0x988d9ff7 libRIP.A.dylib ??? (???) <9F0ECE75-1F03-60E4-E29C-136A27C13F2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x98b11000 - 0x98b31fe7 com.apple.opencl 12 (12) <2DB56F60-577B-6724-5708-7B082F62CC0F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x98b32000 - 0x98b32ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98b33000 - 0x98b79ff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x98b7a000 - 0x98b88fe7 libz.1.dylib ??? (???) <7B7A02AB-DA99-6180-880E-D28E4F9AA8EB> /usr/lib/libz.1.dylib
0x98b89000 - 0x98b96ff7 com.apple.NetFS 3.2.1 (3.2.1) <5E61A00B-FA16-9D99-A064-47BDC5BC9A2B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98b97000 - 0x98bb5ff7 com.apple.CoreVideo 1.6.0 (43.1) <1FB01BE0-B013-AE86-A063-481BB547D2F5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98bb6000 - 0x98bebff7 libGLImage.dylib ??? (???) <A6007BF7-BF3C-96DC-C435-849C6B88C58A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x98bec000 - 0x98c0efef com.apple.DirectoryService.Framework 3.6 (621.1) <3ED4949F-9604-C109-6586-5CE5F421182B> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x98c0f000 - 0x98c0fff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x98c10000 - 0x993f34b7 com.apple.CoreGraphics 1.536.12 (???) <263EB5FC-DEAD-7C5B-C486-EC86C173F952> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x993f4000 - 0x9941afff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9941b000 - 0x9947bfe7 com.apple.CoreText 3.1.0 (???) <79FD1B5C-2F93-4C5D-B07B-4DD9088E67DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x995cb000 - 0x995cfff7 libGFXShared.dylib ??? (???) <79F4F60E-0A6D-CE9C-282E-FA85825449E3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0xb0000000 - 0xb0050fe7 +com.canon.edsdk 2.7.0.16 (2.7.0.16) /Applications/Canon Utilities/EOS Utility/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
System Profile:
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), Atheros 5416: 2.0.19.8
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2035GSS, 186.31 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Canon Digital Camera, 0x04a9 (Canon Inc.), 0x319a, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021b, 0x1d200000
I'm so glad it worked out for you, and thanks very much for the star. As for the camera being brand new, things change so much in the electronics world that it would really be impossible for manufacturers to be able to keep an up-to-date disk in each of their products. It's just the way things are, just as computers are more or less out of date by the time they're coming home with us.
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Canon EOS Utility crashes when I try to download photo's from Canon 40d
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Can't open canon EOS utility program
Hi every one
I have problem when i open canon EOS utility program it works perfictly until i connect my canon DSLR camera to my mac the program crush down immediatly.
i downloaded this program for the CD which came with my camera and this problem accured from the first time i downloaded this program.
the last point is i tried to open the program in the safe mode and still the same, even in gust account and no change
thanks for your help .
there is the problem report:
Process: EOS Utility [319]
Path: /Applications/Canon Utilities/*/EOS Utility.app/Contents/MacOS/EOS Utility
Identifier: com.canon.EOS Utility 2
Version: 2.11.3 (2.11.3.1)
Code Type: X86 (Native)
Parent Process: launchd [141]
User ID: 501
Date/Time: 2013-10-15 14:49:07.954 +0300
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 6041 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 8 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4AA018CB-EFBC-B823-6B26-2558963F49D4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Canon Utilities/*/EOS Utility.app/Contents/MacOS/EOS Utility
__TEXT 0000000000001000-00000000001d5000 [ 1872K] r-x/rwx SM=COW /Applications/Canon Utilities/*/EOS Utility.app/Contents/MacOS/EOS Utility
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x94c9da8b objc_msgSend + 27
1 libobjc.A.dylib 0x94ca0442 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 490
2 com.apple.CoreFoundation 0x97ca0a63 _CFAutoreleasePoolPop + 51
3 com.apple.Foundation 0x975e3e16 -[NSAutoreleasePool release] + 125
4 com.canon.edsdk 0xb0034b2b CIccMan::SendPtpCommand(void*, tagEdsPassThrough*) + 961
5 com.canon.edsdk 0xb002d294 CMacPtpInterface::SendCommandSelf(void*, SPtpParam*) + 120
6 com.canon.edsdk 0xb002a946 CPtpInterface::DS_SetRemoteMode(void*, DS_REMOTE_MODE_T) + 156
7 com.canon.edsdk 0xb001eb8b CPtpCamera::OpenSessionSelf() + 315
8 com.canon.edsdk 0xb000e717 CEdsCamera::OpenSession(long) + 69
9 com.canon.edsdk 0xb0004248 EdsOpenSession + 77
10 com.canon.EOS Utility 2 0x0000abed -[MainController openSession] + 179
11 com.canon.EOS Utility 2 0x0000cc00 -[MainController connectCamera] + 338
12 com.canon.EOS Utility 2 0x0000a746 -[MainController checkConnectedCamera] + 1797
13 com.apple.Foundation 0x975f71af __NSFireDelayedPerform + 413
14 com.apple.CoreFoundation 0x97cc1406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
15 com.apple.CoreFoundation 0x97cc0da5 __CFRunLoopDoTimer + 709
16 com.apple.CoreFoundation 0x97ca5bb2 __CFRunLoopRun + 1842
17 com.apple.CoreFoundation 0x97ca501a CFRunLoopRunSpecific + 378
18 com.apple.CoreFoundation 0x97ca4e8b CFRunLoopRunInMode + 123
19 com.apple.HIToolbox 0x97f9af5a RunCurrentEventLoopInMode + 242
20 com.apple.HIToolbox 0x97f9acc9 ReceiveNextEventCommon + 374
21 com.apple.HIToolbox 0x97f9ab44 BlockUntilNextEventMatchingListInMode + 88
22 com.apple.AppKit 0x9521993a _DPSNextEvent + 724
23 com.apple.AppKit 0x9521916c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
24 com.apple.AppKit 0x9520f5cc -[NSApplication run] + 855
25 com.apple.AppKit 0x951b25f6 NSApplicationMain + 1053
26 com.canon.EOS Utility 2 0x00002b98 main + 1218
27 com.canon.EOS Utility 2 0x000026aa start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9850e9ae kevent + 10
1 libdispatch.dylib 0x92902c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x929027a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9850e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9795e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9795de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x97945daa start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x019ae070 ebx: 0x975e3da7 ecx: 0x95a65eb0 edx: 0xb019ab69
edi: 0x00000000 esi: 0x00aaf000 ebp: 0xbfffdd28 esp: 0xbfffdad4
ss: 0x00000023 efl: 0x00010202 eip: 0x94c9da8b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 1
Binary Images:
0x1000 - 0x1d4fe7 +com.canon.EOS Utility 2 (2.11.3 - 2.11.3.1) <3C47EDDA-B52C-1D94-E354-17A804B9CD50> /Applications/Canon Utilities/*/EOS Utility.app/Contents/MacOS/EOS Utility
0x2de000 - 0x2ebff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7d7000 - 0x7e4ff0 +com.canon.MLib (1.2.0.5 - 1.2.0.5) /Applications/Canon Utilities/*/EOS Utility.app/Contents/Resources/MLib.bundle/Contents/MacOS/MLib
0x62b6000 - 0x62e8ff7 +com.canon.edscfparse (2.11.0.20 - 2.11.0.20) <F3C540AB-80D1-F7A6-9BBC-8D2F876483C1> /Applications/Canon Utilities/*/EOS Utility.app/Contents/Resources/EdsCFParse.bundle/Contents/MacOS/EdsCFParse
0x99cd000 - 0x9ae5fef +com.canon.EdsImage (2.11.0.5 - 2.11.0.5) <2F43C206-61F2-FD29-BF43-61513B6D4613> /Applications/Canon Utilities/*/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/Current/EdsImage.bundl e/Contents/MacOS/EdsImage
0x9b1f000 - 0x9b40ff7 libPDFRIP.A.dylib (333.1) <D5F81D0E-481F-3FA4-BCD8-771BE6C86F78> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x8fef1000 - 0x8ff23dd7 dyld (210.2.3) <5C651B52-C8CC-368F-8C84-85CB91C78425> /usr/lib/dyld
0x90007000 - 0x90008ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x90009000 - 0x9013cff3 com.apple.MediaControlSender (1.7 - 170.20) <7B1AC317-AFDB-394F-8026-9561930E696B> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x9013d000 - 0x9015bff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x968b0000 - 0x968c6fff com.apple.CFOpenDirectory (10.8 - 151.10) <CC525D6E-2DEE-3058-ABBB-EA7DC488126C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x968c7000 - 0x968c7fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <E54083A7-7467-3C3C-B30F-EE14C8D781A1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x968c8000 - 0x96914fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x96915000 - 0x9692afff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9692b000 - 0x9692cfff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x96cbc000 - 0x96cbeffb libRadiance.dylib (851) <2739A726-2E9C-38DC-8A6E-412ABDC14405> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x96cbf000 - 0x96cbfffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <CFAAB1B1-DBC7-3FF1-97BA-065C6620360D> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96cc0000 - 0x97078ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97079000 - 0x970bbff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x97132000 - 0x9713bff9 com.apple.CommonAuth (3.0 - 2.0) <B28B58CA-C5B1-378E-A969-6A36C7F754D1> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9713c000 - 0x9714afff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x9718d000 - 0x97349ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x9734a000 - 0x97367fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x97368000 - 0x974f1ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x974f2000 - 0x974fcfff com.apple.DisplayServicesFW (2.7.2 - 357) <E36F0444-BDF1-389D-86BD-65712795BFA3> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x974fd000 - 0x97558ff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <3C43A555-0A22-3D7C-A3FB-CFADDDA43E9B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x97559000 - 0x9757dfff com.apple.PerformanceAnalysis (1.16 - 16) <0CF5DF0C-F23B-3C8D-9C06-486866CB9F53> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9757e000 - 0x9789eff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9789f000 - 0x97937fff com.apple.CoreServices.OSServices (557.6 - 557.6) <BE4B0D48-1239-3B9B-9905-551336777F09> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97938000 - 0x97944ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x97945000 - 0x97a02ffb libsystem_c.dylib (825.40.1) <A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE> /usr/lib/system/libsystem_c.dylib
0x97a03000 - 0x97a06ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x97a07000 - 0x97abbfff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x97abc000 - 0x97bf7ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97bf8000 - 0x97c6dff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97c6e000 - 0x97e56ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97f0f000 - 0x97f13ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x97f14000 - 0x97f16fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x97f17000 - 0x97f21fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x97f22000 - 0x97f42ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x97f43000 - 0x98326fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x98327000 - 0x9835cfff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9835d000 - 0x983b7fff com.apple.Symbolication (1.3 - 93) <C2781279-DFA9-3BAD-811B-83B608F9F0FB> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x983bd000 - 0x98491ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98492000 - 0x984f8fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x984f9000 - 0x98513ffc libsystem_kernel.dylib (2050.48.12) <9B50E922-DCEA-3066-A9B2-613A6D2C5C69> /usr/lib/system/libsystem_kernel.dylib
0x98514000 - 0x98671ffb com.apple.QTKit (7.7.1 - 2599.41) <9514F791-9ED4-3C00-84F7-D87B5FB254FF> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x98672000 - 0x98766ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x98767000 - 0x98769ffd libCVMSPluginSupport.dylib (8.10.1) <F7CD59FE-314A-366E-9A27-CE5BD1D438BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x9876a000 - 0x98781fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x98782000 - 0x98b9ffff FaceCoreLight (2.4.1) <B12C8721-EFB3-30A2-9A1B-ABCDF5670764> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x98ba2000 - 0x98ba6fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x98c09000 - 0x98ca4fff com.apple.CoreSymbolication (3.0 - 117) <9ECC6770-6FBB-36B3-A4EE-0B60875019A9> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x98ca8000 - 0x98ca8fff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98da7000 - 0x98e08ff7 com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <C1D471E9-B4D6-3A59-975C-B3B3A25E6058> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98e09000 - 0x98e0afff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x98e0b000 - 0x98e11fff libGFXShared.dylib (8.10.1) <99622AD6-7A1D-368E-B163-A38400885B45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x98e12000 - 0x98e51ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x98e52000 - 0x98eb6ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x98eb7000 - 0x98eeaff3 com.apple.GSS (3.0 - 2.0) <EFFA5947-B6BA-3171-B667-9CCB17E0FF2A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x98eeb000 - 0x98eebfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x98eec000 - 0x98eecfff com.apple.Carbon (154 - 155) <17F1B675-E054-3D2C-900B-C9CE69F1FC31> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x98eed000 - 0x98f3dff7 com.apple.CoreMediaIO (309.0 - 4163.1) <2CB854AA-072B-3829-B7D9-133CFEC6272F> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x98f3e000 - 0x991abffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x991af000 - 0x991bfff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x991c0000 - 0x9920aff7 com.apple.framework.CoreWLAN (3.4 - 340.18) <BD6B479B-B772-37E0-9520-41B84D20C3F9> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9920d000 - 0x99251ff7 libGLU.dylib (8.10.1) <5520818E-F290-3942-80B8-370CF9C9B54C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99252000 - 0x99260ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x99261000 - 0x9935fff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x993a6000 - 0x993e8fff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x993e9000 - 0x9940eff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9940f000 - 0x9941bffe libkxld.dylib (2050.48.12) <44C8E278-D8CA-3CF4-B3F4-0299654EB341> /usr/lib/system/libkxld.dylib
0x9941c000 - 0x99438fff libPng.dylib (851) <8814CC4D-A472-32CD-8D5C-24F35240F28B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x99bd5000 - 0x99c00ff9 com.apple.framework.Apple80211 (8.5 - 850.252) <74845A5A-3660-3B50-BDB3-334275E0B461> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x99c01000 - 0x99c0dffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x99c0e000 - 0x99c5cffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99c5d000 - 0x99c5effd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x99c5f000 - 0x99c62ff9 libCGXType.A.dylib (333.1) <FD300AD5-3599-39BE-98AE-2BE8171CC7D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x99c63000 - 0x99c85fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x99c90000 - 0x99d30ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x99d31000 - 0x99d31ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x99d32000 - 0x99d57ffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x99d58000 - 0x99d6bff9 com.apple.MultitouchSupport.framework (237.4 - 237.4) <59197044-E513-3223-9337-6EB0F828CB82> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x99d6c000 - 0x99d6dfff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x99d6e000 - 0x9a01cffb com.apple.MediaToolbox (1.0 - 926.106) <37A0FC0E-9BC6-3B6B-9F06-489813758F67> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9a028000 - 0x9a07fff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9a081000 - 0x9a13fff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9a251000 - 0x9a25dff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9a25e000 - 0x9a262fff com.apple.OpenDirectory (10.8 - 151.10) <00E824A9-601A-32B3-BD4C-C8A90F6D2C36> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9a263000 - 0x9a275fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x9a276000 - 0x9a2a2ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9a2a3000 - 0x9a4bafff com.apple.CoreData (106.1 - 407.7) <EC4B8297-8E01-3778-A8A4-E8747F91109D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0xb0000000 - 0xb004dff7 +com.canon.edsdk (2.11.2.0 - 2.11.2.0) <EDA19D99-002F-F0EB-2294-24C6DA8B98F1> /Applications/Canon Utilities/*/EOS Utility.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 284
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=149.8M resident=67.4M(45%) swapped_out_or_unallocated=82.4M(55%)
Writable regions: Total=111.8M written=4872K(4%) resident=28.5M(26%) swapped_out=0K(0%) unallocated=83.3M(74%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 4960K
CG image 24K
CG raster data 48K
CG shared images 1184K
CoreAnimation 4K
CoreServices 1480K
MALLOC 44.0M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 3072K reserved VM address space (unallocated)
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 4496K
Stack 66.5M
VM_ALLOCATE 16.1M
__DATA 7464K
__DATA/__OBJC 188K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 30.9M
__OBJC 2512K
__OBJC/__DATA 24K
__PAGEZERO 4K
__TEXT 118.9M
__UNICODE 544K
mapped file 104.7M
shared memory 308K
=========== =======
TOTAL 439.4M
TOTAL, minus reserved VM space 436.4M
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: Canon Digital Camera, 0x04a9 (Canon Inc.), 0x323b, 0x1d110000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x025a, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828c, 0x1d181300 / 8If you loaded the program from a CD there is a very good chance that it is out of date. Go to the Canon support site and look to see what upgrades there are for the software and download those and try again.
If it still fails you will need to contact Canon as Michael wrote,
regards -
Problems with Canon EOS Utility & Canon 5D Mark II
Canon EOS utility cannot see my 5D Mark II connected via USB.
I've installed the latest 5D firmware (1.2.4), latest EOS Utility (2.7.2) and i'm running Snow Leopard 1.6.2.
When I open EOS utility it cannot recognize the camera, neither with Snow leopard default photo import application.
How can i solve it? Already tested the usb cable and all the option under camera menus...Yes, just started using this and noticed pretty soon afterwards. Seems to happen when I start clicking around or doing anything that uses the processor more than just surfing the web, but that's just anecdotal. I immediately stopped and started using MPEG Streamclip, but I really want the timecode.
Most recently, I had Log and Transfer open, transcoding some 7D footage, and a few of the clips didn't come in—they were left with the red stop-sign symbol/exclamation point. When I clicked to "retry," it stopped importing the current clip and started on the clip I retried. I clicked "retry" on another unimported clip, and again, the clip import stopped and the new clip began processing. I let it go through and, after the checking the footage, I discovered it had been incorrectly named the first clip's filename! Needless to say, I hand-checked every file to make sure it was the right duration (a few weren't), deleted the files from the Capture Scratch folder, and reimported—making sure I didn't touch the computer.
I hope they fix this bug, whatever it is.
BTW, I've experienced it on two separate Mac Pros. -
Just purchased a Mac Book Pro 15" (not Retina) and a Canon Rebel Rebel 4Ti. The Canon EOS Utility will open when the camera is not truned on, but crahsed immediately when I turn on the camera.
When you contacted Canon what did they have to say? Have you the latest software for your device? Have you checked the Canon web site for any updates?
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Canon EOS Utility won't quit gracefully
I’m having real problems with Canon EOS Utility. I’ve updated to absolutely the latest version {2.8.1} and still it often (but not always) hangs around like a ghost after a session using Live View to control my Canon 7D from my MacBook Pro. In these circumstances, it won’t quit properly. It won’t force quit either. In fact the only way I can stop it running is to force shutdown the Mac. Most unsatisfactory.
Is anyone else having the same problem?Hi mdantzker!
What you are describing is normal. When the camera powers off or goes to sleep, there is no longer any communication between the computer and the camera, so EOS Utility cannot establish a connection with the camera to be able to wake it up. If there is an issue with the camera going to sleep, I recommend that you disable the auto power off feature in the menu. Please follow these steps:
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
How do I install Canon Eos Utility on Imac retina?
I want to install the canon Eos utility software on the Imac retina...without dvd-player. I can only find updates at the Canon website. Anybody a solution?
Ad additional thought:
If the only purpose of that app is to be able to attach your camera to the iMac and you don't want to go through the lengthy instructions on how to extract an installer, there really is no need to have it. You could simply insert the SD card into either your Mac's slot or use a USB card reader and can access all contents easily. Youc an either take a preliminary look at the pics with Preview or set it up so it'll automatically download into Aperture, or iPhot, or whatever app you use. I've done this with all my Canons - it's easy, fast, and saves the camera battery. -
Hi all,
a few days ago I bought the 5D3, which replaced the 5D2.
I'm experiencing problems in communication between the camera and Mac Book Pro (17" - i7 - 8GB) using EOS Utility (v. 2.12.3) as well as Lightroom 4.3: when I try to transfer photos to my Mac, sometimes the transfer works, sometimes it freezes and crashes (EOS Utility crashes, while LR at the end says he's not able to read the files).
Strangely this what happens randonmly and if the storage format is raw, or if it is the raw along with jpg, if I use only jpg seems to happen a lot less often.
Today I tryed to do same things (photo transfer and thetering) using using a PC with windows 7 x64 with the same softwares (Lightroom 4.3 and EOS Utility 2.12.3): everything worked flawless.
I'm inclined to think that problems are due to incompatibility issues between Mountain Lion and camera firmware's data-transfer protocols...
Have any of you encountered similar problems?
DanieleHey Daniele - I am in the *exact* same boat as you - RAW transfers work a little, and then EOS Utility freezes. I hope someone has a solution!
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Photos from Canon EOS 300d crash iPhoto'11?
Hi everybody,
I need help with iPhoto: iPhoto closes when working with photos or after import of photos (jpg AND crw) taken by Canon EOS 300d. No probs with other cameras (panasonic, iphone, Canon 450d, ...). Error occurs after installing the last raw update 3.8. Before everything worked fine (pics from 2003 on)!
Nothing helps:
- new library
- new library with new user
- deleting iphoto and reinstalling
Any ideas?
Thanks and greetings,
Thorsten
edit: pictures are on HDD (local / NAS).I suppose is NOT cameraraw 3.8 but something in Faces/iPhoto.
Did you already backup the Library?
I am not a specialist in iPhoto, so we wait for a specialist coming in.
Second rate advice from me:
reinstall iPhoto,
download a program to recover a corrupted Libray and run it, there is something in another thread about this- this last week). -
EOS utility crashes immediately on startup in windows 7 64 bit
crashes no MATTER what I try-- administrator mode FAIL. upgrade to version 2 FAIL. uniinstall followed by complete registry cleanup then reinstall FAIL.
Contacted customer service-- their ownly solution is to pull out the memory card and use a card reader. Not acceptable because that does NOT create folders by day-- an extremely usefull tool if you take a lot of pictures. nor does it prevent multiple loads of files. customer service intidicated the software was written by an unknown australian company-- no information on who they are or how to contact them.
It used to work just fine and still works on my laptop also using windows 7 64 bit.
A suspicious item is that it always asks for permission to modify or install software, long after it was installed; shows the standard windows dialog when loading new software. suggesting that an attempt is made to modify a protected or forbidden file region.
I would like to see a serious attempt by canon to solve this problem, its gone on too long and many others have it.pvanbavel wrote:
crashes no MATTER what I try-- administrator mode FAIL. upgrade to version 2 FAIL. uniinstall followed by complete registry cleanup then reinstall FAIL.
Contacted customer service-- their ownly solution is to pull out the memory card and use a card reader. Not acceptable because that does NOT create folders by day-- an extremely usefull tool if you take a lot of pictures. nor does it prevent multiple loads of files. customer service intidicated the software was written by an unknown australian company-- no information on who they are or how to contact them.
It used to work just fine and still works on my laptop also using windows 7 64 bit.
A suspicious item is that it always asks for permission to modify or install software, long after it was installed; shows the standard windows dialog when loading new software. suggesting that an attempt is made to modify a protected or forbidden file region.
I would like to see a serious attempt by canon to solve this problem, its gone on too long and many others have it.
The program runs on your laptop and on countless other 64-bit Windows 7 computers - including one located less than three feet from me as I type this. It doesn't run on your other computer, and the error messages suggest a file permission problem. And it's Canon's fault. That may be true; Canon's software is certainly not bug-free. But if I were a betting man, I'd bet that your problem is in your computer.
Bob
Boston, Massachusetts USA -
Canon EOS Utility Software and WIN 7
Greetings,
I installed my Canon Solutions Software that I received with my 30D years ago on my WIN 7 computer. When I
connect the camera, the computer does not detect. Can you help???There are no drivers needed for the computer to see the camera. You do not even need the software and the computer should still see the camera. If it doesn't you need to check out why the computer is not seeing it. Not the software.
If your old software is Win 7 compatible it may serve you better than the newest. Canon will drop some of the older models from time to time.
And of course there is always a card reader. Probably the most compatible of anything.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6 -
Canon connect canon 5d mkII to imac with Canon EOS Utility
After many years of using a PC, I finally took the plunge and purchased a Imac only to find I cannot connect my Canon 5D MkII SLR camera, it just says "No camera found". Looking on Google I see othe rpeople have had problems. Anybody know of any solutions?
The 5D Mk II ON/Off switch has two On settings. Set it to the first one (in the middle between off and fully on) and it will connect
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Canon EOS Utility downloading issues with 7D mk2
Thanks for the reply.
I actually have 2 different 64GB cards. One CF and SD. So if one craps out raw is on SD.
Yes directly from camera to PC. Battery is full. No overheating as far as I can tell.
Going to try few more things....TCampbell wrote: ... So far as I can tell... Lightroom wont let me touch the images until the entire import process is finished... Sure it will. Just try it! You also can set up Lightroom to "watch" a particular folder for new images and even to automatically Import them, creating folders as need, saving copies, changing file names, adding copyright info and such. I don't do this because I don't use LR for downloads. I just drag and drop, then Import into LR from the folder I created for the images. I shot nearly 3000 images at an event last Sunday (it was a short day... only about 6 hours... some days I shoot upwards of 5000). Anyway, six 16GB CompactFlash cards full. Each takes about 15 minutes to copy files off it, so ended up a couple hours work downloading, Importing, sorting and then renaming them. (I prefer to do these things "hands-on"). I was already editing some fo the first images while the downloads and Importing were being done in the background. Then the "real work" started, going through all 3000 making selections, doing minor adjustments, crops/straightening, and then making watermarked proof copies. I've been at it for 3 full days and will probably need most of today to wrap it up. My original 7Ds "only" shoot at 8 fps... but one of the problem with high frame rates is all the post-processing work it makes for, after the fact! ***********
Alan Myers
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7D(x2), 50D(x3), some other cameras, various lenses & accessories
FLICKR & EXPOSUREMANAGER -
EOS Utility Installer WILL NOT LAUNCH
I'm running OS X 10.10 and trying to install Canon EOS Utility 3.0.1b on my mac and every single time I click the installer in begins to extract, then blips in the dock for a split second....then nothing. I have no idea what the heck is happening. I've gone into my settings and made sure I can install applications from anywhere but it still refuses to launch the installer. I'm not even getting a crash report; it just opens and closes in the blink of an eye, and my SSD isn't THAT fast...
Did you get to the bottom of this? I am having the same issue. Console comes up with this when I try and click on the installer:
03/03/2015 11:21:54.901 UniversalInstaller[968]: objc[968]: Class CmdUtil is implemented in both /var/folders/xh/r2hqj9bs45qb7s3_3h4dl50h0000gn/T/CanonOFI_TEMP/Data/Software/In stall/UniversalInstaller.app/Contents/MacOS/UniversalInstaller and /var/folders/xh/r2hqj9bs45qb7s3_3h4dl50h0000gn/T/CanonOFI_TEMP/Data/Software/In stall/UniversalInstaller.app/Contents/Frameworks/UIx.framework/UIx. One of the two will be used. Which one is undefined.
Please does anyone have any ideas? -
I am not able to access Canon EOS 600D on OS X 10.9
I am facing problem for accessing the camera after upgrading to OS X 10.9, i download all below drivers find in the web.
file:///Users/shaji/Downloads/dpp3.13.0x-updater.dmg
file:///Users/shaji/Downloads/Driverwhiz-2.exe
file:///Users/shaji/Downloads/EU2102X-2.dmg
file:///Users/shaji/Downloads/EU2102X.dmg
file:///Users/shaji/Downloads/Driverwhiz.exe
file:///Users/shaji/Downloads/eos600d-v102-2.dmglike cameras EOS utility which is coming with Canon is not working. now i can ge the pictures through Preview.
So you can access the camera from Preview but not through the Canon EOS Utility app?
If this is the case have you tried EOS Utility 2.13.40 Updater for Mac OS X
Maybe you are looking for
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Hi Last night i downloaded some apps, that i had to pay for using my Visa Credit Card. I have had this set as my payment method for ages. Anyway, it all worked and i got the apps, but today i tried to download another app, which was free and i had to
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Is there anyway to track my ipod based on serial number if find my iphone isn't one?
Is there anyway to track my ipod based on serial number if find my iphone isn't one?
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How can i verify my account when im not getting the email
im not receiving the email to verify the account, how can i verify it. i really need to use it
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Any tips on how to photograph the Northern Lights?
Ok, I'm planning a cruise to see the Northern Lights so apart from being there at the right time............ What would you recommended for camera settings and setup to get the best shots of the Northern Lights? Thxs Colin
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Audiobook artwork single track not showing list view
Looking at audiobooks in list view with the artwork on the left side I notice that if audiobooks have multiple tracks the artwork appears; but if the audiobook is in a single track, the artwork (although present in the file and in the usual place) do