Canon MF 8280Cw Cannot Scan

Everything on my scanner worked perfectly up until two days ago. I am on a Mac and upgraded my system software to 10.10.3 and now the scanner doesn't work.
I am still able to print, but not scan. Nothing else was changed anywhere on the printer or system.
I've since tried:
- Removing the printer (resetting via the preference pane) and re-adding it.
- Downloading all the drivers and software and reinstalling.
Does anyone else have this problem and is there any solution?

Hi DKassai.
I apologize that there is an issue with the Mac OS X Software CD-ROM that came with the imageCLASS MF8580Cdw. I'm not sure if you have already called or emailed in for technical assistance, but I did want to advise you that the Mac OSX 10.9 drivers can be found at the Canon USA website. Please click the link below and enter your model number:
http://www.usa.canon.com/cusa/support/consumer
Once you are at the page, click [Drivers] and select the [MF Printer Driver & Utilities for Macintosh...]. Save the file and then open it from the saved location. Open the MF Driver installer package and follow the steps to install the driver.
You will also follow the steps above to install the fax and scanner drivers.
I hope that this information is helpful to you. If you need further assistance, please call 1-800-OK-CANON (1-800-652-2666) and a live technical support representative will be able to assist you.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Good day Robin,
Thank you very much for your replies and efforts! My sincerest apologies for not knowing that Windows 7 Professional 64 bit was not supported with the tool! I have learnt something new from you and I thank you immensely for that!
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Canon MF 8280Cw Cannot Scan

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