Canon MG6250 does not recognise Macbook, why?
When we bought the Canon MG6250 earlier this year we had installed and set up it up for Windows first as we mainly use it from a Windows PC.
I have now installed everything on the MacBook Pro also and wireless printing works fine, however the scanning process works only when initialised on the MacBook throught the scannint software.
When I select Scan on the MG6250 and want to select the laptop only the Windows shows up and not the MacBook.
Anyone any ideas of why this is?
Many thanks
Marcus
have you looked at this article:
http://support.apple.com/kb/TS3540
(Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)
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Hi
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I reply because others might encounter the same problem.
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If the device doesn’t have a power cord and is plugged into another USB device that doesn’t have a power cord:
Try plugging the device directly into your computer’s USB port or into a USB device that does have a power cord. You might need to disconnect and reconnect the other device as well, if it has stopped responding.
If you have many devices connected to your Mac:
Disconnect all USB devices except the device you’re testing, an Apple keyboard, and an Apple mouse. Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. Try reconnecting them, one by one, to your computer. When you find the device causing the problem, review its documentation for further troubleshooting steps.
Verify that the device appears in System Information:
Choose Apple menu > About This Mac. In the window that appears, click Overview, then click the System Report button to open System Information.
In the window that appears, see if the USB device is listed below Hardware in the Contents list. If the device appears but does not work, review the device’s documentation for further troubleshooting steps.
Restart apps:
Quit and restart any apps that use the device.
Restart your Mac:
Choose Apple menu > Restart.
Check your device’s USB connection
Thank you for using Apple Support Communities.
All the very best,
Sterling
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