Canon PIXMA MX712 suddenly won't print or copy anything - no color, no B/W, not even with Deep Clean

Canon PIXMA MX712 worked great, no degradation in print quality (over last 1.5 years). Suddenly won't print or copy anything. Can't print wirelessly (from IPAd or computer) or plugged in with USB directly to laptop. Can't copy. Makes normal print head sounds and "prepares" to print. Sounds like it is working and spits out nothing but blank pages. Tried doing test print and nothing shows up on page. Tried doing a deep clean and still nothing. Tried unplugging and letting it reset and turn back on and still nothing. Tried switching out printer cartridges and still nothing. All lights are on for the print cartridges. The printer says it is ready and never received a print error. Please help me stop getting nothing but blank pages. It would seem normal to start having streaking or blotchy prints, but not just to work great one day and then stop.

I have the exact same problem ... printer is about 18 mths old ... I have done what has been suggested ... any other ideas

Similar Messages

Canon Pixma Pro 100 won't print

Hopefully someone can help. I just purchased a new Pixma Pro 100 and diligently set it up using a USB connection to my laptop (Windows 8, 64 bit). The printer printed the alignment page fine, but won't print anything else (including a Test Page from the device Properties box). I immediately get an on scree error message when trying to print.
Any thoughts out there?

Unplug the printer for 15 minutes. Unplug it from everything. Don't use My Image Garden. Use Easy Photo Print EX (came with your printer) or some other program.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

I need to reinstall my Canon Pixma Pro 9500 MK 2 printer on my iMac running Mavericks. It looks for software but Apple cannot find. The driver is available on my computer. Is there a way I can force the installer to use the available driver?

I need to reinstall my Canon Pixma Pro 9500 MK 2 printer on my iMac running Mavericks. It looks for software but Apple cannot find. The driver is available on my computer. Is there a way I can force the installer to use the available driver?

I need to reinstall my Canon Pixma Pro 9500 MK 2 printer on my iMac running Mavericks. It looks for software but Apple cannot find. The driver is available on my computer. Is there a way I can force the installer to use the available driver?

HP OfficeJet Pro L7590 suddenly won't print yellow ink.

My OfficeJet Pro L7590 suddenly won't print yellow ink. The cartridge isn't empty. It still prints everything else. Things that require yellow ink come out a different color (ie: green comes out blue). I've cleaned the printheads several times from the "tools" menu and the report says the printheads are in "good" condition. I've also tried soaking the printheads in hot water for 5 min like was mentioned on here. Still nothing. Any suggestions?

Hi - you've worked through all the steps in the support document here? http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01957673&tmp_task=solveCategory&lc=en&dlc=en&cc...
If you have, and still see bad red and green blocks on the PQ Diagnostic page (as described in the document), you may have to replace the black/yellow printhead (even if the printhead health is reported as 'good'). You can check your warranty on that printhead here: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c00206040
I work on HP's behalf.

Photoshop Elenents 13 does not recognize my Canon Pixma Pro Mark II 9000 printer.

Photoshop Elements 13 does not recognize my Canon Pixma Pro Mark II 9000 printer. I get the following error message “The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing” and I cannot print.

I have been checking my computer files and find that PSE 13 is only the 32 bit system and my computer is a 64 bit system. In PSE 12 I was able to take the Adobe
Twain Driver (Twain 32 bit} in to the Optional Plug-in folder and then my Canon Scanner would work with PSE 12. My printer Canon Pixma Mark II 9000 worked with PSE 12. Now that I have upgraded to PSE 13 neither the scanner or my printer will work. There I no “Optional Plug-in Folder” in PSE 13. Is there some way that I can drag files into PSE 13 that will enable both my scanner and printer to work? My scanner is a Canon Canoscan 8800.
Or must I go back to using PSE 12.
Robbie

HT2250 I have an Apple network utility that with the previous printer (Canon PIXMA iP 5000) found the printer on the Network for use on a wi fi system but a newish printer (Canon MG6150) does not show up as Bonjour. Is that correct?

I have an Apple network utility that with the previous printer (Canon PIXMA iP 5000) found the printer on the Network for use on a wi fi system but a newish printer (Canon MG6150) does not show up as Bonjour. Is that correct?
paul.kelly

Hi Steve,
No expert, but since nobody else has piped in...
Did you setup the DNS Server IP?

MacBook pro still won't back up, not even with a cable.

I backed up my G4 tower wirelessly. I backed up my G4 Powerbook using an ethernet cable to the Timecapsule LAN port. (Of course now that I've upgraded to 10.5.2 neither of their airport cards works anymore. No fix for that so far.)
But the MacBook Pro still won't back up. Not even with a cable. I've tried using the cable to the Timecapsule's LAN port. Nothing. I've tried connecting to the Timecapsule's ethernet port. Nothing.
In fact, when I go into network preferences....ethernet is not even an option for connecting to anything. My choices are: Airport, Bluetooth and Firewire.
Exactly how am I supposed to back up my MacBook Pro? It won't do it wirelessly and I can't do it with an ethernet cable either.
Timecapsule POS!

Hmm...let me see if I can help you. In your Network preference pane, click on the '+'. Then select Ethernet from the drop down menu. After you click OK, you should be able to configure the ethernet interface to connect to your TC. After that, you should be able to connect to it with the your ethernet cable.
As far as your not being able to use your MBP's airport, I'm not certain what that particular problem is - I haven't had any problems with my TC and this MBP that I'm using (indeed, my problem is connecting wireless with my PB G4 (with WPA that is, it'll work using WEP)).
Hope my first paragraph helps you.

I cannot Print or Copy anything in BLACK, colours work OK. Changed Black cartridge but same result?

After doing all sorts of tests from the HP Web Site I have narrowed my Photosmart C7280 All-In-One Printer problem down to the inability to print or copy anything in black! It prints and copies anything in colour OK. I have even tried installing a brand new HP Black cartridge, but this gave the same result. Can anyone offer me any solutions, please?

This document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077329&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Just bought a new Airport Extreme BS. After setup my iphone4 won't find the network (not even with manual entries), but my iMac (2009) does. What is wrong?

Just bought a new Airport Extreme BS. After setup my iphone4 won't find the network (not even with manual entries), but my iMac (2009) does. What is wrong?

Well, after another call with Apple support and the engineers, no success. After spending over 20 hours trying to debug this, I give up. Apple was basically fishing for a solution with trial-and-error settings on the iphone. Then they wanted me to plug in software to log my iphone connections to the router, etc, etc., etc., at which point I decided I no longer wanted to participate in their testing process and will simply return the router.
25 hours of my life I'll never get back.
Big bummer, and frustrating for all the obvious reasons.

I have a canon pixma mx360 all in one printer and it won't print

my printer won't print I just replaced the ink. I tried to trouble shoot the printer, and it said that I had a printer error in the que.
I cleared the que and it still won't print. can you please help me figure this out? my printer is a pixma canon mx360 all in one
ink jet.

Hi wendasa,
If you have any antivirus or firewall programs on your computer, please temporarily disable them and then try to scan again. Sometimes these programs can block the scanning process of the printer. If you are still unable to scan, we can try scanning using the Microsoft Paint program to see if the scanner function of the printer is working. To attempt to scan using Microsoft Paint, please follow these steps:
1. Launch Windows Paint by pressing the Windows Key+ R, then typing mspaint, then clicking OK.
2. Once inside of Paint, in the upper left corner you will see a blue square; please click on that and select FROM SCANNER OR CAMERA. A window will appear asking you what device you want to use. Please select the PIXMA MX360, then press the OK button.
3. In the next window, you should have the option of selecting a document type; please select one, then press the SCAN button in the window.
Are you able to scan using Microsoft Paint?
If this is a time-sensitive matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon Printer suddenly won't print pdfs

All of sudden it won't print pdfs. It will print from Pages, Textedit etc but if I try and Print a PDF I get a Canon Error Number : 94 A paper size that cannot be fed from the cassette was selected. Load paper in the auto sheet feeder, and press the Paper Feed Switch on the printer. Printing will restart. That's as far as it goes. Tried reinstalling the drivers (last update from Canon was June 09). Also reinstalled Acrobat Reader with no luck.

Nothing changed. But since then using AppZapper I removed all the Adobe stuff I have. Then went into Libraries and removed Adobe folder. Then went to print and it works. So it must be an Adobe issue. Don't know what but if I can read and print pdfs without Adobe installed that will do me. Strange. Uses Preview of course.
Message was edited by: PCKid

My Canon Pixma 620 suddenly stopped being recognized by my iMac

For the past year I have had no problems printing with my wireless printer. But as of just two days ago I am no longer able to print.
Each time I try to print to my Canon Pixma MP620 printer I get a popup that says The printer is not connected, under which there is a grey moving line, beneath which it says Printing - the printer is offline.
When this first happened I decided to delete and reinstall the printer from my computer, and I reinstalled the driver. The reinstallation worked perfectly and I don't think there is anything wrong with the printer itself. However, when I tried to print again I had the same problem.
I have an iMac OSX 10.8.5. As I mentioned, this only started happening suddenly about two days ago; before that there was never a problem.
Does anyone have any idea what I can do to have my computer and printer communicate again? Do you think there is an update that happened behind-the-scenes that messed this up? Any other suggestions?
Thank you.

Try resetting the printing system http://support.apple.com/kb/ht1341

Canon Pixma MP270 - Installation of a printer/scanner

I'd like to introduce a way how I've succeeded in installing printer/scanner Canon Pixma MP270.
First download Debian package from http://software.canon-europe.com/softwa … asp?model= (source codes package didn't work for me) to some temporary directory. Then execute as root:
# pacman -S cups libtiff libpng12 deb2targz
# ln -s /usr/lib/libtiff.so /usr/lib/libtiff.so.4
# tar xf MP270_debian_driver_pack.tar
# tar xzf cnijfilter-mp270series-3.20-1-i386-deb.tar.gz
# cd cnijfilter-mp270series-3.20-1-i386-deb/packages/
# deb2targz *
# tar xzf cnijfilter-common_3.20-1_i386.tar.gz
# tar xzf cnijfilter-mp270series_3.20-1_i386.tar.gz
# cp -r usr /
# /etc/rc.d/cups start
It isn't very Arch way, but it worked for me just this way. Then add your printer in the CUPS administration page http://localhost:631/ by these steps:
Administration > Add Printer > login as root > Canon MP270 series (Canon MP270 series) > you can rename it > Canon MP270 series Ver.3.20 (en) > Query Printer for Default Options
For starting CUPS (which you need to print) at every boot add to /etc/rc.conf:
DAEMONS=(... cups ...)
If you're having some problems (for example jobs may appear as completed, but printer does nothing), you should change one line in /etc/cups/cupsd.conf:
LogLevel debug
and watch for errors with this command (try to print after calling this):
$ tail -f /var/log/cups/error_log
Installing MP270 as scanner is easier - run:
$ yaourt -S scangearmp-mp270
$ scangearmp
You can create menu item /usr/share/applications/scangearmp.desktop:
[Desktop Entry]
Name=ScanGear
Comment=Skenuje obrázky, noviny a rentgeny
Exec=scangearmp
Type=Application
Categories=Graphics
Icon=/usr/share/icons/homer_brain.jpg

Glad it helped someone. Here is another tip:
After the color toner dries or goes empty and you feel like you don't need a new one, don't remove it! The printer is stupid and won't print without it. Instead install GNOME Print manager (package system-config-printer-gnome), run it (system-config-printer) and then it goes like: MP270 > Properties > Job Options > in Advanced (at the bottom) type CNGrayscale and add it > set it to TRUE. These steps lead to making the printer print just by the black toner, otherwise gray color isn't guaranteed to be printed and non-black colors won't be printed at all.
Thanks to Harbhag Singh Sohal and his original guideline - http://harbhag.wordpress.com/2010/07/03 … on-ubuntu/.

Canon imagerunner C3200 problem - won't print

Hi to all,
I have searched this forum and not found this error/solution.
We just switched from PC to Mac and of course all is heaven! Except one tiny issue - going crazy.
We have installed the printer driver from Canon for all of our imagerunner printers (IR400, IR600 - they are going fine). However, the IRC3200's (we have 2) are NOT printing that well from the Mac.
Whenever we try to print a PDF file to the IRC3200 it just hangs - it won't print - and if by some chance it does, it prints so slow like one page per hour.
We have read and tried as much as we can and we are just stuck. If anyone here has experience or advice I would appreciate greatly for how to print!

Hello Judy and welcome to Apple Discussions.
There are two printer board options for the iRC3200. There is the internal Canon board and the external imagePASS-C1 (Fiery). The Fiery would be a white metal box on the back of the machine.
If you do have a Fiery but were using the Canon board PPD, then this could explain the problem.
The other thing to note is that if you have the Fiery, the driver would need to be the latest Universal Binary (MacTel). Having looked to the Canon USA web site previously they do not make it obvious as to which driver you need.
So if you could reply about the iRC3200 having the internal board or the Fiery, then I can provide more accurate replies.
Just one last thing. In our region the iR400 and iR600 came standard with the internal Fiery printer board - there was no Canon board options. As there has been no driver released for these models for Snow Leopard, then can you confirm that you are using Generic Postscript to print to these two models.
And you also using the same driver to print to the iRC3200?
Pahu

Can't install canon pixma mp 980 for wireless printing

I've installed the canon pixma software for the mp 980 and ran the connection test and got a very good connection. When I try to add the printer , I've clicked on "More Printers" and it scanned to look for drivers and didn't come back with any results. I can't get the printer to show up in the list of available printers.
My Macbook is connected to the LAN wirelessly and the printer has been set up to print wirelessly. I have a Windows machine on the network that can print to the printer.
Any suggestions?

It could be a WPA key issue but I have never had such a problem with my MP980 to confirm this. You could try temporarily disabling the encryption and then seeing if the printer can be found. Note that you will have to reconnect the printer via USB to set the changes in the machine.
If disabling the encryption does not help, then I would ensure that you can ping the IP address of the MP980. If you don't get a reply, then it would indicate that something went wrong with the network setup and this is why the device is not seen in the More Printers > Canon IJ Network menu.
If you do get a response, then there could be something blocking the advertising of the printer, such as the internal firewall of the Mac. This has to be set to 'Allow all incoming connections' for the printer to be seen.

Canon PIXMA MX712 suddenly won't print or copy anything - no color, no B/W, not even with Deep Clean

Similar Messages

Maybe you are looking for