Canon utilities image transfer utility has stopped working

My Win7 Pro 64-bit computer give me the mesage, "Canon utilities image transfer utility has stopped working". It appears I need this utility to automatically download pics from the CANON iMAGE GATEWAY. The message comes with the following details. Can you help me get this working? I have CameraWindow installed and it works.
Description:
  Stopped working
Problem signature:
  Problem Event Name:    CLR20r3
  Problem Signature 01:    imagetransferutility.exe
  Problem Signature 02:    1.2.0.6
  Problem Signature 03:    524bbaa1
  Problem Signature 04:    mscorlib
  Problem Signature 05:    2.0.0.0
  Problem Signature 06:    5265d021
  Problem Signature 07:    3513
  Problem Signature 08:    79
  Problem Signature 09:    System.ArgumentException
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033

I called Canon support. Did email support, too. Both suggested uninstall/reinstall, which was no help. Other than that they had no clue. Phone support thought it might be blocked by Norton Security Suite. I turned off the firewall and AV protection and Image Transfer Utility (ITU) still won't start. Still looking. Will post back here if I find a solution.

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