Cant upload website - times out on different % every time.

Hello,
I have had a lot of trouble this past week in uploading our company website, the only changes made have been to our pdf catalogue download. Every time i try to upload it eventually times out between 60-90% and i get a [421 error] message - there also seems to be no pattern on a specific file it gets stuck on and i have tried 20+ times! . We have other websites with the same hosting company and they upload fine so i assume i can rule out that the hosting is an issue.
I began as usual by just selecting to upload modified files and even when i do this it seems to still upload the whole website, i have tried the option to upload the whole website but i get the same result. I have gone back and tried to upload old versions of the website and was surprised that these do not work either..?! I have tried even moving my folder that contains all my website uploads so that it would unlink from the website and trying to upload without all the files and this doesn't work either. I can upload to business catalyst and i can export to html.
I unfortunately haven't been able to update Muse since last year as our operating system is outdated and the newer versions wont support it (i have asked for a newer computer at work but no luck!) although i doubt this is the problem as i am still able to upload our other websites!
Does anyone have any suggestions? (in simple terms please!) 
Thanks!
http://www.lpegroup.com.au

Hi Eliza,
Can you try uploading the website using Passive mode from the options?
Regards,
Akshay

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