Captivate 7 - Published HTML5 for mobile fine on laptop but 404 error on mobile devices
I published a Captivate 7 project in HTML5 for mobile devices and transfered the folder with all the subfolders and files to my web server using FTP and FileZilla. The project plays fine in multiple browsers on laptop and desktop computers. However, iPhones, iPads, and Android tablets opening the same URL get the error: "404: Page Not Found - Sorry the page you are looking for does not exist". Here is the link:
My project
Did I transfer the files incorrectly? Is there a setting I should change on my web space provider (ipage.com)? Are there other settings I should be using when I publish? I'm relatively new to Captivate and I've tried the tutorials and help pages and can't seem to find any helpful information. Any help would be great! Thanks!
- James
Update on 1/1/13 - I submitted a support ticket with my web space provider (ipage.com) and they were able to update the ".htaccess code" and the project works. Anyone with similar issues, contact your web hosting provider, or if you are knowledgeable and able, the .htaccess code needs to be updated.
Do you know what the .htaccess code was for? I am uploading to an LMS, and get no error message on tablets, no message at all. Just blank. Does this .htaccess code apply to LMS, do you know?
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